Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Carpet Cleaning in Cullman Alabama logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty84−1.6Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Carpet Cleaning in Cullman Alabama

Cullman, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 28 air duct cleaning services · 5.0★ from 127 Google reviews

📞 Call (256) 339-6706Request a call backWebsite ↗

Report card

Percentile vs other air duct cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Carpet Cleaning in Cullman Alabama is better than 96% of air duct cleaning services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Carpet Cleaning in Cullman Alabama is better than 97% of air duct cleaning services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Carpet Cleaning in Cullman Alabama is better than 84% of air duct cleaning services.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Carpet Cleaning in Cullman Alabama is better than 100% of air duct cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Carpet Cleaning in Cullman Alabama is better than 100% of air duct cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Carpet Cleaning in Cullman Alabama is better than 100% of air duct cleaning services.A
100

Reviews for your job

Customers hired Carpet Cleaning in Cullman Alabama for 5 kinds of job.

Carpet Cleaning in Cullman Alabama for carpet steam cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.25
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$176–$352
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Carpet steam cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 25 Google reviews tagged “Carpet steam cleaning”

Heather14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jerry was amazing to work with, easy scheduling and did a great job with our carpet and couch cleaning. Plan to definitely use again.

Carpet steam cleaningUpholstery cleaning
Chase6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great fantastic job, showed up on time and I highly recommend this company and the best prices!

Carpet steam cleaning
Patrick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Carpets were terrible, now look like they've just been installed.

Paid $150–200Great priceCarpet steam cleaning
Gina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very Friendly. Got out old and tough pet stains. The carpet looks and smells amazing

Paid $250–300Reasonable priceCarpet steam cleaning
Billy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very pleased

Paid $350–400Great priceCarpet steam cleaning
Emily10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Absolutely thrilled with results! We have older carpet but he definitely brought some life back to them. Very happy about the quick response and scheduling too!

Carpet steam cleaningUpholstery cleaningPet stain & odor removal
Emilee9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great customer service and great price! Very friendly and easy to work with.

Paid $200–250Great priceCarpet steam cleaning
Carla1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Carpet look new!! Great job.

Carpet steam cleaning
MarkLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I highly recommend this company they are great and can make your carpet and rugs look brand new !!! I will never use anyone else and they are priced honest and they show up when they say ! A great Christian company!!!!

Paid $50–100Great priceCarpet steam cleaning
Nikki3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Very productive and professional! Very easy to communicate with as well!

Paid $300–350Great priceCarpet steam cleaning
LoriLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

This company is the best. I called them and they were here within 15 minutes. I had a leak in an apartment and they stayed several hours trying to get all the water extracted and actually found the leak. It was in the wall instead of the water heater. So they went above and beyond what their job was. So you will not…

Great priceCarpet steam cleaning
Patricia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great!!

Paid $200–250Great priceCarpet steam cleaningUpholstery cleaning
Heather3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Very pleased with the cleaning of my chairs & rugs. Definitely recommend this company.

Paid $150–200Great priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
Ryan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jeremy was fantastic, he worked with me regardless of the complications we encountered! Great price and flexible scheduling!

Paid $150–200Great priceCarpet steam cleaning
MichaelLocal Guide · 353 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Carpet Cleaning in Cullman came out to take care of a commercial account. Their price is fair, communication, is great, and their work is even better. My customer is very happy with the results.

Paid $400–450Reasonable priceCarpet steam cleaning
JesseLocal Guide · 61 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Carpets look great. Did well with our commercial location.

Great priceCarpet steam cleaningArea rug cleaning
Maria4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My carpet looks amazing!!!

Carpet steam cleaning+ Responsiveness+ Punctuality+ Quality
Ladonna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jeremy and his son dillon came to our house today and they were awesome!!!! We will definitely use carpet cleaning in cullman al again.They both were very nice and very knowledgeable. We made some knew friends today!!!! God bless

Carpet steam cleaning+ Responsiveness+ Punctuality+ Quality
AlanLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome!

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Sara6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jeremy did a great job cleaning our furniture and carpet. We will use him again!!!

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
THOMAS1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Wonderful job! He was able to do what we didn’t think could be done!! Very pleased with his work. Highly recommend!!!

Carpet steam cleaning+ Responsiveness+ Punctuality+ Quality
Shana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jeremy was super efficient and quick! He responded quick and scheduled my appointment the same day for a set day. Will be calling him again in 5 months! ⭐️

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
TERRIE1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Paid $150–200Carpet steam cleaning
Crystel7 months ago★★★★★

Rating only, no written review.

Paid $100–150Reasonable priceCarpet steam cleaning
Amber1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality

Price

$206-52% vs typical air duct cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 68%Reasonable 32%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning32$213–$385
Carpet steam cleaning25$176–$352
Pet stain & odor removal24—
Upholstery cleaning18$209–$290
Area rug cleaning6—

Compare with

All Around Heating & Cooling logoAll Around Heating & CoolingExperts Score 100Cullman · 5.00★Cullman Heating & Air - HVAC Contractor logoCullman Heating & Air - HVAC ContractorExperts Score 99Cullman · 5.00★Southeastern Kitchen Exhaust Cleaning logoSoutheastern Kitchen Exhaust CleaningExperts Score 98Cullman · 5.00★