Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Carpet Cleaning in Cullman Alabama logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty84−1.6Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Carpet Cleaning in Cullman Alabama

Cullman, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 28 air duct cleaning services · 5.0★ from 127 Google reviews

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Report card

Percentile vs other air duct cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Carpet Cleaning in Cullman Alabama is better than 96% of air duct cleaning services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Carpet Cleaning in Cullman Alabama is better than 97% of air duct cleaning services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Carpet Cleaning in Cullman Alabama is better than 84% of air duct cleaning services.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Carpet Cleaning in Cullman Alabama is better than 100% of air duct cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Carpet Cleaning in Cullman Alabama is better than 100% of air duct cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Carpet Cleaning in Cullman Alabama is better than 100% of air duct cleaning services.A
100

Reviews for your job

Customers hired Carpet Cleaning in Cullman Alabama for 5 kinds of job.

Carpet Cleaning in Cullman Alabama for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.32
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$213–$385
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 32 Google reviews tagged “General carpet cleaning” · showing 20

Brittney5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Super nice guys! Did an amazing job on my carpets!

Paid $150–200Great priceGeneral carpet cleaning
Glenn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very professional service and a great price. Will definitely use again!

Paid $250–300Great priceUpholstery cleaningGeneral carpet cleaningPet stain & odor removal
Melanie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Very friendly and professional. They did a good job. The master bedroom turned out great. The other rooms were better but to be fair they were in bad shape. Although they were 35 minutes late I'd use them again. They were great guys!

Paid $350–400Reasonable priceGeneral carpet cleaning
Anna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

He did an amazing job on our dirty and very stained carpets, and was able to fit us in on short notice. 10/10 would recommend.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Rusanne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Timely. Professional. Excellent results. I highly recommend!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Michelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I would definitely use again.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Lee4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The service was great. The carpets have never looked this good!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Sara6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jeremy did a great job cleaning our furniture and carpet. We will use him again!!!

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Jess1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Carpets look great! Thank you so much for cleaning for us at Hartselle Intermediate school, you did a fantastic job!!

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Vicky2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The carpet looks amazing! Job well done! We will use service again.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
JennLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

He was great about getting us an appointment in such a short notice. Our carpet had terrible pet stains and dirt where the high traffic areas were. After the cleaning, it looks like new and the pet odor is gone. I would definitely recommend this company.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Quality+ Professionalism
Shana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jeremy was super efficient and quick! He responded quick and scheduled my appointment the same day for a set day. Will be calling him again in 5 months! ⭐️

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Karla1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jeremy did a great job with carpet cleaning & kitchen tile cleaning . He was efficient & I was very pleased with his work .

General carpet cleaning
Robert6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Outstanding service. Our carpet looks brand new again. Very cordial and pleasant and extremely thorough...we had a few bad stains and he got them up with ease...we will be using him again in the future!

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Terry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Did a great job. Nice people to do business with.

General carpet cleaning
Brittany6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Carpet looks fantastic ! House smells so fresh. I have used several highly recommended carpet companies and this one exceeded expectations.

General carpet cleaningUpholstery cleaning+ Quality+ Professionalism
Pamela3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great work, carpets are sparkling clean. Jeremy communicated, followed up to confirm dates and times and did excellent work. Additionally, he arranged his schedule to clean carpet on a Saturday morning at our request. More than met expectations in every way. Strongly recommend!! Thanks again, Jeremy.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Becky1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jeremy was able to get stains up that Stanley Steemer did not when we bought the house. My house already smells 10 times better. Definitely recommend

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Tanya5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jeremy worked me into his work schedule on short notice. He was super nice and did a fabulous job on the carpet cleaning. I was having the carpet cleaned for a real estate client and Jeremy helped me to get her new home ready for her arrival.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Tanya4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Highly recommend!

General carpet cleaning+ Responsiveness+ Punctuality+ Quality

Show more general carpet cleaning reviews (12 more) →

Price

$206-52% vs typical air duct cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 68%Reasonable 32%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning32$213–$385
Carpet steam cleaning25$176–$352
Pet stain & odor removal24—
Upholstery cleaning18$209–$290
Area rug cleaning6—

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