Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Carpet Cleaning in Cullman Alabama logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty84−1.6Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Carpet Cleaning in Cullman Alabama

Cullman, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 28 air duct cleaning services · 5.0★ from 127 Google reviews

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Report card

Percentile vs other air duct cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Carpet Cleaning in Cullman Alabama is better than 96% of air duct cleaning services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Carpet Cleaning in Cullman Alabama is better than 97% of air duct cleaning services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Carpet Cleaning in Cullman Alabama is better than 84% of air duct cleaning services.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Carpet Cleaning in Cullman Alabama is better than 100% of air duct cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Carpet Cleaning in Cullman Alabama is better than 100% of air duct cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Carpet Cleaning in Cullman Alabama is better than 100% of air duct cleaning services.A
100

Reviews for your job

Customers hired Carpet Cleaning in Cullman Alabama for 5 kinds of job.

Carpet Cleaning in Cullman Alabama for upholstery cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$250–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$209–$290
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 18 Google reviews tagged “Upholstery cleaning”

Heather14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jerry was amazing to work with, easy scheduling and did a great job with our carpet and couch cleaning. Plan to definitely use again.

Carpet steam cleaningUpholstery cleaning
Emily10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Absolutely thrilled with results! We have older carpet but he definitely brought some life back to them. Very happy about the quick response and scheduling too!

Carpet steam cleaningUpholstery cleaningPet stain & odor removal
Hennae4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Excellent job!!

Paid $200–250Great priceUpholstery cleaning
Patricia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great!!

Paid $200–250Great priceCarpet steam cleaningUpholstery cleaning
Heather3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Very pleased with the cleaning of my chairs & rugs. Definitely recommend this company.

Paid $150–200Great priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
Glenn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very professional service and a great price. Will definitely use again!

Paid $250–300Great priceUpholstery cleaningGeneral carpet cleaningPet stain & odor removal
ChanteLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Awesome experience with Jeremy and his cleaning of our couch! Bought on FB Marketplace and he really did a great job revealing just how beautiful the couch really is. Will definitely call him again!!

Customer photo from Chante's review
Paid $50–100Great priceUpholstery cleaning
Karli1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jeremy did a wonderful job cleaning our couch! Tough stains that have not been gotten out in the past, he was able to clean and get out! Very pleased and would use again.

Great priceUpholstery cleaning
sarah9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Was on time, professional and stayed until he was satisfied with the results. My couches look SO much better. He treated them with a stain resistant protector as well. And he uses essential oils for the smell in the solution which is nice if you prefer to stay on the cleaner side of things. We will definitely be using again.

Paid $250–300Reasonable priceUpholstery cleaning
Dylan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional, super quick, and my sectional is squeaky clean!

Upholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Sara6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jeremy did a great job cleaning our furniture and carpet. We will use him again!!!

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Abby8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Super friendly and affordable! We had a great experience and will definitely be using him again!

Upholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Brittany6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Carpet looks fantastic ! House smells so fresh. I have used several highly recommended carpet companies and this one exceeded expectations.

General carpet cleaningUpholstery cleaning+ Quality+ Professionalism
Becky1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jeremy was able to get stains up that Stanley Steemer did not when we bought the house. My house already smells 10 times better. Definitely recommend

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Cody1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Did an excellent job 👏 👍 👌

Area rug cleaningGeneral carpet cleaningDrapes & curtain cleaning+ Responsiveness+ Punctuality+ Quality
Courtney3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Paid $250–300Reasonable priceUpholstery cleaning
Pam6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $100–150Great priceUpholstery cleaning
Janel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism

Price

$206-52% vs typical air duct cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 68%Reasonable 32%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning32$213–$385
Carpet steam cleaning25$176–$352
Pet stain & odor removal24—
Upholstery cleaning18$209–$290
Area rug cleaning6—

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