Analyzing 7,516,2227.5M ReviewsFor 21,18021.2K Experts

Experts Reviews · Company report
Carpet Couch Cleaning LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Carpet Couch Cleaning LLC

Denver, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 36 upholstery cleaning · 5.0★ from 581 Google reviews

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Report card

Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Carpet Couch Cleaning LLC is better than 98% of upholstery cleaning.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Carpet Couch Cleaning LLC is better than 97% of upholstery cleaning.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Carpet Couch Cleaning LLC is better than —% of upholstery cleaning.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Carpet Couch Cleaning LLC is better than 100% of upholstery cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Carpet Couch Cleaning LLC is better than 100% of upholstery cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Carpet Couch Cleaning LLC is better than 100% of upholstery cleaning.A
100

Reviews for your job

Customers hired Carpet Couch Cleaning LLC for 6 kinds of job.

Carpet Couch Cleaning LLC for area rug cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$158–$440
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#20 / 29
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “Area rug cleaning”

Marissa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Alex was great! Very friendly, quick service and cleaned my rug, couch and pillows. I appreciated his help with getting my house ready for hosting this holiday season!

Upholstery cleaningPet stain & odor removalArea rug cleaning
Hanna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

We own a staging business and use them them consistently and could not be happier!! Such amazing service! So easy to work with and able to make anything happen and always makes our couches chairs and rugs look like new!! Couldn’t recommend more!!

Great priceUpholstery cleaningArea rug cleaning
Cesar2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Alex came in and was done within 30 minutes. Would definitely hire this company again! Five star job!

Paid $100–150Great priceGeneral carpet cleaningPet stain & odor removalArea rug cleaning
AnnaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great job, was speady and very nice!

Paid $150–200Great priceArea rug cleaning
Zach4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Mike was super friendly and very helpful! We appreciate his work and absolutely love the finished outcome! Kids rooms look new again!

Carpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Nii1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Alex arrived on time and was very professional. He cleaned our sectional couch and rug and both look amazing! Will definitely use this company again for future cleanings.

Upholstery cleaningArea rug cleaning
Karen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Bek did an amazing job! There were urine stains from my elderly dog, and he got every one of them out\. He was extremely nice, explained everything, and even had me check everything before he left to make sure I was happy with the results. I really appreciated that he wanted to make sure I approved of everything when he was done.

Great priceCarpet steam cleaningPet stain & odor removalArea rug cleaning
TrystanLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Had the entire house done. The carpet in my room specifically came out looking brand new. I asked them to clean my rug and they made the effort to pull it from under my couch and clean it separately outside which I was not expecting. The rug looks awesome too. Service was done quickly, employees were friendly and…

Paid $200–250Great priceCarpet steam cleaningGeneral carpet cleaningArea rug cleaning
Matt1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Alex did a great job! Our couch looks so much better!

Paid $200–250Reasonable priceUpholstery cleaningArea rug cleaning
Colleen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Alex was very knowledgeable and professional, efficient and thorough. I will use them again without hesitation.

Great pricePet stain & odor removalArea rug cleaning
Joseph6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Highly recommend!! Alex came in, was polite, loved our dog, and got straight to work. Did a great job of spot cleaning in our bedroom, an entire area rug, as well as the children's furniture in the photo. As I said highly recommend.

Reasonable priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Info1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great people , was i pleasure working with them

Carpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Tiffany6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This was my first carpet cleaning experience and will not be my last! What Josh did in 2 hours would have taken me 2 days. I was debating purchasing my own $400 carpet shampooer and doing it myself but now I will just be getting my carpets cleaned 1-2x, year instead! I wish I took before pics, because there was dog…

Paid $250–300Reasonable priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Zoie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

George did an amazing job! Booking was seamless, service was thorough and speedy. We are so grateful to have found your business! We will definitely be returning customers.

General carpet cleaningArea rug cleaning
RyanLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had two area rugs and a carpeted room cleaned. It was quick, easy and really nice to work with. I will call them again.

Reasonable priceGeneral carpet cleaningArea rug cleaning

Price

$209-15% vs typical upholstery cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 63%Reasonable 36%Overpriced 1%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Upholstery cleaning129$183–$334
Carpet steam cleaning95$158–$327
General carpet cleaning68$158–$340
Pet stain & odor removal47$153–$309
Area rug cleaning15$158–$440
Mattress cleaning10—

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