Analyzing 7,273,9057.3M ReviewsFor 20,60220.6K Experts

Experts Reviews · Company report
Carpet Couch Cleaning LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Carpet Couch Cleaning LLC

Denver, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 36 upholstery cleaning · 5.0★ from 581 Google reviews

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Report card

Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Carpet Couch Cleaning LLC is better than 98% of upholstery cleaning.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Carpet Couch Cleaning LLC is better than 97% of upholstery cleaning.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Carpet Couch Cleaning LLC is better than —% of upholstery cleaning.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Carpet Couch Cleaning LLC is better than 100% of upholstery cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Carpet Couch Cleaning LLC is better than 100% of upholstery cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Carpet Couch Cleaning LLC is better than 100% of upholstery cleaning.A
100

Reviews for your job

Customers hired Carpet Couch Cleaning LLC for 6 kinds of job.

Carpet Couch Cleaning LLC for carpet steam cleaning

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Jobs reviewedHow many Google reviews are tagged with this job.95
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$158–$327
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Carpet steam cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 24
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 95 Google reviews tagged “Carpet steam cleaning” · showing 20

Shauntrece4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Alex came to clean my carpet and did an amazing job!! I got 3 rooms and stairs done!! He was efficient and knowledgeable! The process didn't take all day, and he was respectful of my belongings when moving them. Better access!! 10/10. I would highly recommend him! When booking ask for Alex!

Paid $150–200Reasonable priceCarpet steam cleaningGeneral carpet cleaning
Whitney5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Mike was respectful, efficient, and professional. Very affordable service!

Paid $250–300Great priceCarpet steam cleaningUpholstery cleaning
Shelly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Alex did a terrific job!

Paid $200–250Carpet steam cleaning
Lainie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Absolutely wonderful cleaning!! We have had several carpet cleanings over the years and this company is the best by far! We had an area rug, chairs and an ottoman cleaned and they look wonderful. Our technician was very professional, friendly and thorough. He spent a lot of time doing quality work. We will be repeat costumers!

Customer photo from Lainie's review
Great priceCarpet steam cleaningUpholstery cleaning
Anastassiya3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Mike did a great job cleaning our carpet! It looks so much cleaner and fresher. We’re very happy with the results and would definitely recommend him. Thank you, Mike!

Great priceCarpet steam cleaningPet stain & odor removal
KimberlyLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

My carpets are new!

Paid $300–350Carpet steam cleaning
Tifani5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Alex was extremely professional, right on time, very thorough, and explained everything. He was extremely knowledgeable and took his job very seriously. I will definitely be using their service again. Highly highly recommend.

Paid $100–150Great priceCarpet steam cleaning
Julie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Alex came and did an incredible job! Got out my stains and cleaned out couch to perfection. Thank you! Highly recommend

Great priceCarpet steam cleaningUpholstery cleaning
Leelee10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Alex was great! He was fast and left the carpet looking amazing! 10/10 will definitely be using again.

Paid $150–200Great priceCarpet steam cleaning
Adam10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Alex did an amazing job on my carpets. He was very professional in the way he went about his business and went above and beyond to get out some stubborn carpet stains.

Paid $150–200Reasonable priceCarpet steam cleaning
Cai7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Added on a pet hair removal recommended to us for our carpet treatment and a ton of fur and dust came up! Carpets are super clean and fresh 🙌🏽

Great priceCarpet steam cleaningUpholstery cleaningService not listed
Nick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

The service as fantastic. Carpets and couch turned out better than I hoped. We will definitely use their service again

Paid $450–500Reasonable priceCarpet steam cleaningUpholstery cleaning
Chris5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Prompt, good customer service, fair price. Seemed to do a great job.

Paid $450–500Reasonable priceCarpet steam cleaning
alex4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Alex was absolutely amazing he was very efficient did a great job! Would definitely recommend!

Paid $250–300Reasonable priceCarpet steam cleaningGeneral carpet cleaning
christina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Did a great job for my carpets and couch. My service person was Mike and he was very thorough

Carpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Jacqueline6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Mike did an amazing job! Very happy with the results.

Paid $500+Great priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
Tania5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Alex just finished our carpet and did an excellent job. Very courteous and professional. I will definitely use the company again.

Paid $150–200Great priceCarpet steam cleaning
Megan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Alex was amazing!!! My couch and carpet look wonderful!

Great priceCarpet steam cleaning
Zachary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Mike was awesome! He did a really good job and got under all the furniture. Will be using them in the future!

Paid $400–450Great priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
austin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Alex was great! He was fast and got my couch and rug in the living room really clean. Very nice. Can’t recommend them enough!

Paid $200–250Great priceCarpet steam cleaningUpholstery cleaning

Show more carpet steam cleaning reviews (75 more) →

Price

$209-15% vs typical upholstery cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 63%Reasonable 36%Overpriced 1%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Upholstery cleaning129$183–$334
Carpet steam cleaning95$158–$327
General carpet cleaning68$158–$340
Pet stain & odor removal47$153–$309
Area rug cleaning15$158–$440
Mattress cleaning10—

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