Analyzing 7,234,1467.2M ReviewsFor 20,51020.5K Experts

Experts Reviews · Company report
Carpet Couch Cleaning LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Carpet Couch Cleaning LLC

Denver, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 36 upholstery cleaning · 5.0★ from 581 Google reviews

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Report card

Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Carpet Couch Cleaning LLC is better than 98% of upholstery cleaning.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Carpet Couch Cleaning LLC is better than 97% of upholstery cleaning.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Carpet Couch Cleaning LLC is better than —% of upholstery cleaning.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Carpet Couch Cleaning LLC is better than 100% of upholstery cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Carpet Couch Cleaning LLC is better than 100% of upholstery cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Carpet Couch Cleaning LLC is better than 100% of upholstery cleaning.A
100

Reviews for your job

Customers hired Carpet Couch Cleaning LLC for 6 kinds of job.

Carpet Couch Cleaning LLC for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.68
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–150
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$158–$340
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 31
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 68 Google reviews tagged “General carpet cleaning” · showing 20

Shauntrece4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Alex came to clean my carpet and did an amazing job!! I got 3 rooms and stairs done!! He was efficient and knowledgeable! The process didn't take all day, and he was respectful of my belongings when moving them. Better access!! 10/10. I would highly recommend him! When booking ask for Alex!

Paid $150–200Reasonable priceCarpet steam cleaningGeneral carpet cleaning
Gateway6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Removed my pet stains quickly and efficiently. Great work!

General carpet cleaningPet stain & odor removal
Jame2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Absolutely amazing, so quick. My carpets looks phenomenal.

Great priceGeneral carpet cleaning
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Alex was amazing! He was timely, explained everything that he was doing and that couldn’t be done due to some previous staining, and friendly!

Paid $100–150Great priceGeneral carpet cleaning
BrayLocal Guide · 88 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Alex did a great job. Will reach out again for future services.

Paid $250–300Great priceGeneral carpet cleaning
Daryl9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Our carpet was in very bad shape after years of neglect. Multiple walk paths very dark. One room with pet (urine) areas. Alex performed a miracle! We will have them back to do the basement carpet.

Customer photo from Daryl's reviewCustomer photo from Daryl's review
Paid $150–200Great priceGeneral carpet cleaningPet stain & odor removal
DasBarJude4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great service, Alex was awesome. Fast, easy, affordable. Highly recommend.

Paid $150–200Great priceGeneral carpet cleaning
Dominique6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Alex was amazing and so friendly! He gave us great advice for our pets and we are definitely hoping he can come back when we put and appointment with the company. Our carpet looks brand new! Thanks Alex!🩷

Paid $150–200Great priceGeneral carpet cleaningPet stain & odor removal
Cody10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Alix was amazing! He was very informative, helpful, knowledgeable, and he got our cat puke stains out, twice now!Highly recommended- these guys will get your carpet stains out 👍🏽

Paid $100–150Great priceGeneral carpet cleaning
alex4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Alex was absolutely amazing he was very efficient did a great job! Would definitely recommend!

Paid $250–300Reasonable priceCarpet steam cleaningGeneral carpet cleaning
christina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Did a great job for my carpets and couch. My service person was Mike and he was very thorough

Carpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Diana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Thanks Alex!! Excellent job!!

Paid $100–150Great priceGeneral carpet cleaning
EmilyLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Fast, professional service, definitely recommend

Upholstery cleaningGeneral carpet cleaningPet stain & odor removal
LauraLocal Guide · 107 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Alex is awesome! Did a fantastic job, was communicative and informative. Our basement had not been professionally cleaned in 15 years. Have had teenagers and pets in that time - it is poppin' now!!

Paid $200–250Not sureGeneral carpet cleaning
Nikki4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had my entire house cleaned today, including the carpets and upholstery, and I couldn’t be happier with the results. Alex was incredibly thorough, professional, and took the time to make sure everything was done right. My carpets and furniture look fantastic! Beyond the quality of his work, he was kind,…

Paid $500+Reasonable priceUpholstery cleaningGeneral carpet cleaning
BriannaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Carpet looks great!

General carpet cleaning
Cesar2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Alex came in and was done within 30 minutes. Would definitely hire this company again! Five star job!

Paid $100–150Great priceGeneral carpet cleaningPet stain & odor removalArea rug cleaning
Deborah15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Mike did an awesome job removing pet stains and odor from upholstery and white Berber carpet. Super nice, professional and very affordable! Highly recommend them!

Paid $250–300Great priceUpholstery cleaningGeneral carpet cleaningPet stain & odor removal
Lee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Did a thorough job to my wife’s satisfaction.

Paid $100–150General carpet cleaning
Allie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Mike was great and did our cleaning in a timely manner. Floors look clean and fresh!

Paid $450–500Reasonable priceGeneral carpet cleaning

Show more general carpet cleaning reviews (48 more) →

Price

$209-15% vs typical upholstery cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 63%Reasonable 36%Overpriced 1%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Upholstery cleaning129$183–$334
Carpet steam cleaning95$158–$327
General carpet cleaning68$158–$340
Pet stain & odor removal47$153–$309
Area rug cleaning15$158–$440
Mattress cleaning10—

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