Analyzing 7,273,9057.3M ReviewsFor 20,60220.6K Experts

Experts Reviews · Company report
Carpet Couch Cleaning LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Carpet Couch Cleaning LLC

Denver, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 36 upholstery cleaning · 5.0★ from 581 Google reviews

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Report card

Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Carpet Couch Cleaning LLC is better than 98% of upholstery cleaning.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Carpet Couch Cleaning LLC is better than 97% of upholstery cleaning.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Carpet Couch Cleaning LLC is better than —% of upholstery cleaning.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Carpet Couch Cleaning LLC is better than 100% of upholstery cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Carpet Couch Cleaning LLC is better than 100% of upholstery cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Carpet Couch Cleaning LLC is better than 100% of upholstery cleaning.A
100

Reviews for your job

Customers hired Carpet Couch Cleaning LLC for 6 kinds of job.

Carpet Couch Cleaning LLC for pet stain & odor removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.47
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$153–$309
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 31
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 47 Google reviews tagged “Pet stain & odor removal” · showing 20

Marissa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Alex was great! Very friendly, quick service and cleaned my rug, couch and pillows. I appreciated his help with getting my house ready for hosting this holiday season!

Upholstery cleaningPet stain & odor removalArea rug cleaning
Gateway6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Removed my pet stains quickly and efficiently. Great work!

General carpet cleaningPet stain & odor removal
Anastassiya3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Mike did a great job cleaning our carpet! It looks so much cleaner and fresher. We’re very happy with the results and would definitely recommend him. Thank you, Mike!

Great priceCarpet steam cleaningPet stain & odor removal
Daryl9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Our carpet was in very bad shape after years of neglect. Multiple walk paths very dark. One room with pet (urine) areas. Alex performed a miracle! We will have them back to do the basement carpet.

Customer photo from Daryl's reviewCustomer photo from Daryl's review
Paid $150–200Great priceGeneral carpet cleaningPet stain & odor removal
Dominique6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Alex was amazing and so friendly! He gave us great advice for our pets and we are definitely hoping he can come back when we put and appointment with the company. Our carpet looks brand new! Thanks Alex!🩷

Paid $150–200Great priceGeneral carpet cleaningPet stain & odor removal
Marco5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Alex with Carpet Couch Cleaning LLC did an amazing job on our couch. The price was honestly amazing, especially for the quality of work he provided. I’m extremely grateful and very satisfied with how the couch turned out. Alex was professional, friendly, and made the whole process easy. They’re also very…

Paid $150–200Great priceUpholstery cleaningPet stain & odor removal
EmilyLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Fast, professional service, definitely recommend

Upholstery cleaningGeneral carpet cleaningPet stain & odor removal
Jacqueline6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Mike did an amazing job! Very happy with the results.

Paid $500+Great priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
Zachary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Mike was awesome! He did a really good job and got under all the furniture. Will be using them in the future!

Paid $400–450Great priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
Limbic2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Alex was prompt, professional, incredibly friendly, and efficient. Our carpets look and smell better than the day we moved in, would definitely recommend!

Paid $300–350Great pricePet stain & odor removal
Cesar2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Alex came in and was done within 30 minutes. Would definitely hire this company again! Five star job!

Paid $100–150Great priceGeneral carpet cleaningPet stain & odor removalArea rug cleaning
Deborah15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Mike did an awesome job removing pet stains and odor from upholstery and white Berber carpet. Super nice, professional and very affordable! Highly recommend them!

Paid $250–300Great priceUpholstery cleaningGeneral carpet cleaningPet stain & odor removal
Cali15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Mike was professional and did a great job!

Reasonable priceGeneral carpet cleaningPet stain & odor removal
Amber7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Carpet Couch Cleaning LLC did an incredible job deep cleaning my mattress! Their services were affordable, reliable, and professional, and they showed up right on time. I also have a 120-pound Newfoundland, Sulley, and wasn’t able to be home during the cleaning. The technician was so kind, thoughtful, and caring…

Paid $100–150Great priceUpholstery cleaningPet stain & odor removal
Erik2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They did a wonderful job with my carpet! The pet odor is completely gone. Thank you!

Paid $100–150Great priceGeneral carpet cleaningPet stain & odor removal
Jacquie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Alex was very courteous and went above and beyond to not only clean but treat my 2 couches and carpet on the stairs. The sectional needed some extra love because our kitty had used it as a litter box. The 3 seater couch required a deep clean after a lot of use. Super pleased

Paid $400–450Reasonable priceUpholstery cleaningGeneral carpet cleaningPet stain & odor removal
Trisha10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Mike did great! I’m happy with the carpet cleaning and mattress cleaning.

Paid $100–150Reasonable pricePet stain & odor removalMattress cleaning
Zeke3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They did a great job! Would highly recommend!

Pet stain & odor removal
JillianLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Mike did an amazing job, super easy to work with and really made sure our couch was clean after our new dog did her best to try and ruin it hah. would recommend!

Paid $150–200Reasonable priceUpholstery cleaningPet stain & odor removal
IbukunoluwaLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Been using their carpet cleaning and couch cleaning services for a while now, very satisfied with their services. Thank you so much Mike for going above and beyond and really detailed cleaning. See you guys in 6 months haha

Paid $200–250Carpet steam cleaningPet stain & odor removal

Show more pet stain & odor removal reviews (27 more) →

Price

$209-15% vs typical upholstery cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 63%Reasonable 36%Overpriced 1%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Upholstery cleaning129$183–$334
Carpet steam cleaning95$158–$327
General carpet cleaning68$158–$340
Pet stain & odor removal47$153–$309
Area rug cleaning15$158–$440
Mattress cleaning10—

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