How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORECarpet Docs
Smyrna, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #143Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 4.9★ from 256 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Carpet Docs for 6 kinds of job.
Carpet Docs for general carpet cleaning
Clear ✕All 19 Google reviews tagged “General carpet cleaning”
Did a very good job! Showed and did his j job😃
Excellent service. Professional, quality, and detailed work! I should have taken before photos, but Carpet Docs was able to remove a good bit of staining as well - happy with like new looking carpets now 👏
Thomas was great, through, efficient and did a great job.
Alex did a fantastic job in giving our carpet a much needed refresh! He was personable, timely, and is highly recommended.
Alex was super fast, friendly, efficient and respectful. Carpets look amazing!
Wonderful work and great costumer service. Alex did a standup job on our three rooms that need the cleaning.
Alex did a fantastic job cleaning our carpets. Would use them again.
Carpet Docs did a great job on our carpet & rugs! Looked like totally different carpet after they were done. Thomas was punctual, efficient & reliable. Definitely recommend.
They Came out and did a great Job! very professional!
Great company to work with. I had them do my house both carpets and upholstery and they did a great job. They will be cleaning my office soon for sure
I was thoroughly impressed with the results and the professionalism of CarpetDocs today. The technician explained my options and what was best for my situation (Dog Pee) and now my carpet smells and looks great. I will definitely be recommending to friends and family. Great service and value.
Couldn’t be happier!! Thank you so much! My carpet looks brand new!
I needed my carpets done so I can get my security deposit back. Mike squeezed me on the schedule and saved me last minute! I would highly recommend if you’re dealing with pesky pet stains
Wonderful services my carpets look so much better like brand new. Fair pricing and very professional! Will use again!
Very professional experience with this company would definitely use them again and am going to refer to all my friends.
Had CarpetDocs come out to shampoo carpet. The team was very professional and they did a marvelous job on tge carpet. Highly recommended.
Fair pricing, locally owned as well. Very professional and polite.
Very professional guys! And even better work
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 19 | $170–$340 |
| Pet stain & odor removal | 6 | $153–$366 |
| Carpet steam cleaning | 6 | $170–$371 |
| Upholstery cleaning | 6 | $189–$377 |
| Area rug cleaning | 5 | $176–$453 |
| Deep clean | 3 | $263–$471 |
