How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%84+5.9Craft & service penalty99−0.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORECarpet Masters Carpet Care Service
Waco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #66Position by Experts Score among all companies we track in this category. of 175 carpet cleaning · 5.0★ from 79 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Carpet Masters Carpet Care Service for 5 kinds of job.
Carpet Masters Carpet Care Service for general carpet cleaning
Clear ✕All 17 Google reviews tagged “General carpet cleaning”
Excellent job cleaning all of our carpets. They look brand new. Very kind, professional, and on time. Will definitely use again!
This is not the first time we have used Carpet Masters and it won’t be the last. I didn’t recognize my own carpets. They did a fabulous job. Wonderful customer service together with good prices. Thank you Carpet Masters.
They are very professional and explain everything. My carpets are spotless and smell wonderful. I would highly recommend them.
He did a great job, carpet looks new again
I have used Carpet Masters for rental properties and our home(s) for over 15 years. He always does a great job in cleaning the carpet and other floor surfaces. He also done stain removal, stretched carpet and fixed loose carpet and thresholds. I have been amazed at how he can make the carpet or tile flooring look so good after a tenant has moved out.
Excellent service. Will definitely use again and recommend. My carpet looks brand new.
Always a good job. Reasonably priced. Local small business. Very personable.
Very professional carpet looks like new! I like to use local businesses so this is one reason I chose Mr Lopez. His ratings were high so I knew he did good work. I highly recommend his business, Carpet Masters.
They are fast, helpful, and always go the extra mile. We have been using them for years and will continue!
Great overall service! Cheaper than I expected they would be since I had some repairs for them to do as well. We have cheap carpet in our apartment so I’m sure it wasn’t an easy task but it feels fresh now! 4 stars for punctuality. Said 10-10:30. They called at 10:30 to ask a few questions and showed up after 11.…
Highly recommend Carpet Masters. My carpets look brand new!
My dad owns a carpet cleaning company in another state, so I grew up with very high standards for service. When I moved to Waco, I had a couple disappointing experiences with other carpet cleaners until I found Carpet Masters. Vincent does excellent, thorough work, very reasonably priced. He's the carpet cleaner…
Great Service, Very Professional. I am happy with the service I have received from Carpet Masters.
Did my tile floor in the kitchen. Looks brand new. Awesome job
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 17 | $170–$334 |
| Pet stain & odor removal | 6 | $139–$354 |
| Area rug cleaning | 5 | $170–$447 |
| Upholstery cleaning | 3 | $183–$347 |
| Carpet steam cleaning | 2 | $170–$334 |
