Analyzing 8,161,5218.2M ReviewsFor 23,08023.1K Experts
Reviewers consistently highlight the company's punctuality, professionalism, and effective removal of stains from carpets, upholstery, and hard floors. Customers frequently note fair pricing and thorough results that make surfaces appear renewed, with specific mentions of successful carpet stretching and repair work. The service is described as reliable and communicative, often exceeding expectations for both residential and commercial clients. No recurring criticisms were identified in the provided excerpts, as all reviews were positive.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
79 Google reviews we collected
Phrases our text analysis found in 69 written reviews
How often each topic comes up in the written reviews
We read 69 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Vincent & his team were prompt, professional, and my carpets look better than ever after they worked their magic!”
“Vincent Lopez did an outstanding job repairing my carpet.”
“I highly recommend Vincent and his team…outstanding service and very fair, competitive pricing.”
“Vincent does excellent, thorough work, very reasonably priced.”
“They are very professional, on time, and do what they say they’re going to do.”
“Vincent is a true professional and explained in detail how they would treat the stain.”
“In the eleven years we’ve lived here our house has honestly never felt cleaner.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Carpet Masters Carpet Care Service for 5 kinds of job. Pick one to see what they paid and said.
Vincent & his team were prompt, professional, and my carpets look better than ever after they worked their magic! Highly recommended!
They’re amazing! I’ve had them clean some large area rugs and also the upholstery on my dining room chairs that were pretty beat up with lots of stains. They look brand new thanks to Carpet Masters! Attached is before and after. Very happy!!!
Vincent Lopez did an outstanding job repairing my carpet. He is a true craftsman. If you need any carpet work done, do yourself a favor and call him!!
Professional carpet, upholstery, and area rug, cleaners. They came when they said they would come, and the carpets and upholstery look great.
Vincent and Matthew did an absolutely incredible job!! In the eleven years we’ve lived here our house has honestly never felt cleaner. We will be using Carpet Masters again in the future!
What a wonderful experience! Our carpets have never been cleaner, Vincent and his crew were amazing, polite, respectful, and hard-working. Exceptional value for the cost!!
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 17 | $170–$334 |
| Pet stain & odor removal | 6 | $139–$354 |
| Area rug cleaning | 5 | $170–$447 |
| Upholstery cleaning | 3 | $183–$347 |
| Carpet steam cleaning | 2 | $170–$334 |
5.0 ★★★★★ 79 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Vincent & his team were prompt, professional, and my carpets look better than ever after they worked their magic! Highly recommended!
Thanks for the review
They’re amazing! I’ve had them clean some large area rugs and also the upholstery on my dining room chairs that were pretty beat up with lots of stains. They look brand new thanks to Carpet Masters! Attached is before and after. Very happy!!!
Thanks for your review
Vincent Lopez did an outstanding job repairing my carpet. He is a true craftsman. If you need any carpet work done, do yourself a favor and call him!!
Thanks for your review
Professional carpet, upholstery, and area rug, cleaners. They came when they said they would come, and the carpets and upholstery look great.
Thanks for your review! We strive to do our best.
Vincent and Matthew did an absolutely incredible job!! In the eleven years we’ve lived here our house has honestly never felt cleaner. We will be using Carpet Masters again in the future!
Thank you very much for the review. We were happy to help with your cleaning needs.
What a wonderful experience! Our carpets have never been cleaner, Vincent and his crew were amazing, polite, respectful, and hard-working. Exceptional value for the cost!!
Thanks for your review
Vincent did a good job on our carpet. The carpet had a bleached out stain that was better after he finished cleaning our carpet. Thanks Vincent for all your hard work.
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Based on many positive reviews I found in multiple sources for carpet cleaning, we opted to use Carpet Masters. Hands down the best service and thorough cleaning we have experienced in our home. Two weeks after their service, our carpets still look revived, clean and fresh! I highly recommend Vincent and his team…outstanding service and very fair, competitive pricing.
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Carpet Masters get an A+ for their professionalism, competentcy, and exceeding all our expectations. They stretched a small bedroom carpet that had loosened and creased over the years. Because of its condition, we decided to try carpet stretching over replacement. We're very happy and completely satisfied with the result.
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Carpet master did an amazing job with all of our floors. We at St Jerome Catholic Church recommend them highly Operations Mgr Carl London
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Analyzing 8,161,5218.2M ReviewsFor 23,08023.1K Experts
