Analyzing 8,143,7508.1M ReviewsFor 23,03223K Experts
Google reviewers rate Oxi Fresh Carpet Cleaning 4.9 out of 5 based on 153 reviews, with the owner responding to 91 percent of them. Customers consistently highlight punctuality, professional communication, and effective stain removal for carpets and upholstery. The service is described as quick to schedule and perform, often with same-day availability and rapid drying times. Reviewers note that technicians explain the cleaning process thoroughly and address specific concerns like odors or difficult stains. No recurring criticisms appear in the provided excerpts, as all listed reviews are four or five stars.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
153 Google reviews we collected
Phrases our text analysis found in 134 written reviews
Price verdicts customers left with their Google review
Middle half of what 8 customers paid ($201–$261) · gold mark = category median.
How often each topic comes up in the written reviews
We read 134 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The carpet cleaner guy was so polite and worked very well wonderful job 10 stars”
“No problems accommodating and kind people to have in my house.”
“I’m appreciative of the good customer service and getting this correction done quickly.”
“I highly recommend this company and will use them again in the future.”
“They were on time and answered all of my questions.”
“We appreciate the reasonable pricing of this company.”
“The Oxi Fresh tech/owner was upfront about the possibility of residual odor after cleaning, which I understood.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Oxi Fresh Carpet Cleaning for 4 kinds of job. Pick one to see what they paid and said.
Quick and easy to schedule. The technician that performed the job was great. He was on time and adjusted our price because we were quoted too much initially. He even threw in an extra perk with our service. Very pleased and highly recommend.
Dylan did such a wonderful job! Our carpets haven’t been cleaned in a while, and it showed, but he patiently and tediously sprayed every stain and pretreated thoroughly. We really appreciate the excellent job that he did and will definitely call and request Dylan again! Thank you! Thank you! Thank you!
Fourth time to use Oxi Clean. So good my daughter in Pensacola, Fl. Uses them. No problems accommodating and kind people to have in my house.
Easy to book, and the young man that came out was very polite, and my rugs look great!
They were able to fit me in on short notice. My carpet cleaner was fast and kind. Would use them again.
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 35 | $170–$334 |
| Pet stain & odor removal | 19 | $139–$354 |
| Upholstery cleaning | 15 | $183–$347 |
| Area rug cleaning | 6 | $170–$447 |
4.9 ★★★★★ 153 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Professional & Efficient Service Provided!!
Quick and efficient
The carpet cleaner guy was so polite and worked very well wonderful job 10 stars
Hello Jackie, Thank you so much for choosing Oxi Fresh for your carpet cleaning needs! We are thrilled to have provided you with a 5-star service! We look forward to hearing from you in the future! Thank You, Oxi Fresh of Waco
Quick and easy to schedule. The technician that performed the job was great. He was on time and adjusted our price because we were quoted too much initially. He even threw in an extra perk with our service. Very pleased and highly recommend.
Hello Kayla, Thank you so much for choosing Oxi Fresh for your carpet cleaning needs! We are thrilled to have provided you with a 5-star service! We look forward to hearing from you in the future! Thank You, Oxi Fresh of Waco
Fast service and a quality job was done. We will use them from now on.
Great service
Hello Saitosua, Thank you so much for the 5 star review! We're so happy knowing you love the outcome of the cleaning. Please feel free to give us a call if you ever need any future services! Thank You, Oxi Fresh of Waco
Dylan did such a wonderful job! Our carpets haven’t been cleaned in a while, and it showed, but he patiently and tediously sprayed every stain and pretreated thoroughly. We really appreciate the excellent job that he did and will definitely call and request Dylan again! Thank you! Thank you! Thank you!
Hello Deann, Thank you so much for the 5 star review! We're so happy knowing you love the outcome of the cleaning. Please feel free to give us a call if you ever need any future services! Thank You, Oxi Fresh of Waco
I had a blue dot that spread to a much larger diameter when the carpets were originally cleaned by Oxy. I messaged to let them know and they reschedule a visit the following week. He was able to get it all out completely at no additional charge. I’m appreciative of the good customer service and getting this correction done quickly. We’ve been using Oxy for years and this was really the first issue we’ve had. I’m grateful they corrected and we’ll be using them again for our next clean.
Thanks so much for taking the time to leave a 5-star review Lindsey! We’re so happy you chose Oxi Fresh for your carpet cleaning needs. Please feel free to reach out if you ever have any questions. Thank You, Oxi Fresh of Waco
Fourth time to use Oxi Clean. So good my daughter in Pensacola, Fl. Uses them. No problems accommodating and kind people to have in my house.
Hello Murry, Thank you so much for the 5 star review! We're so happy knowing you love the outcome of the cleaning. Please feel free to give us a call if you ever need any future services! Thank You, Oxi Fresh of Waco
Mr. Sanchez was very respectful and courteous. He answered all the questions I asked about the cleaning process and did an amazing job. The difference from before cleaning to after cleaning was very noticeable. I am totally pleased with the cleaning Mr. Sanchez did and will tell others about your company. I thanks Mr. Sanchez for a job well done.
Hello Tutty, Thank you for taking the time to leave a 5 star review. We are so happy knowing services provided were up to your satisfaction! Please feel free to give us a call if you ever have any questions or need any future services. Thank You, Oxi Fresh of Waco
Analyzing 8,143,7508.1M ReviewsFor 23,03223K Experts
