Analyzing 8,143,7508.1M ReviewsFor 23,03223K Experts

Voda Cleaning & Restoration of Waco logo

Voda Cleaning & Restoration of Waco

Water damage restoration service · Waco, TX · reviewed since 2025

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#91 of 175 carpet cleaningPosition by Experts Score among all companies we track in this category. · better than 48%
4.9 ★★★★★ 157 Google reviews · 13 photos
97%five-star reviews
4.93★last 12 monthsAverage stars on reviews from the last 12 months only.
1.3%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Oct 2026latest review
📞 Call (254) 332-2278Request a call backWebsite ↗

Voda Cleaning & Restoration of Waco at a glance

Customers frequently cite quick scheduling, clear communication, and thorough results for carpet, upholstery, and water damage restoration services. Staff members are described as knowledgeable and professional, often addressing specific concerns like stains or mold. However, some lower-rated reviews highlight difficulties with scheduling coordination, inconsistent pre-service communication, and instances where premium cleaning standards were not fully met despite the cost.

  • Google rating: 4.9 out of 5 from 157 reviews (97% five-star).
  • Reviews on this page: 157 Google reviews (140 with written comments, 3 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: October 30, 2026.
  • Service: Carpet Cleaning serving Waco, Texas.

Data from Google, last updated November 2, 2026.

Score profile vs other carpet cleaning

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction94Reliability92Craft & service–Value100Momentum100Replies to reviews100Satisfaction: 94 (median 96)Reliability: 92 (median 96)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 84)
This companyCarpet Cleaning median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Voda Cleaning & Restoration of Waco: 94/100 on this factor. Category median: 96.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Voda Cleaning & Restoration of Waco: 92/100 on this factor. Category median: 96.A
92
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Voda Cleaning & Restoration of Waco: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Voda Cleaning & Restoration of Waco: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Voda Cleaning & Restoration of Waco: 100/100 on this factor. Category median: 84.A
100

Bar = this company · dark tick = category median.

Star ratings

157 Google reviews we collected

  • 5 stars15397%
  • 4 stars11%
  • 3 stars11%
  • 2 stars11%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 140 written reviews

  • Praise267100%
  • Complaints00%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1633%
  • Reasonable3163%
  • Overpriced00%
  • Not sure24%

Topic share

How often each topic comes up in the written reviews

  • Quality & results7127%
  • Staff & attitude6725%
  • Speed & response4718%
  • Would recommend4015%
  • Communication249%
  • Price & value104%
  • Honesty & trust83%

What customers talk about

We read 140 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Voda Restoration did a great job drying out and repairing/replacing some water damaged floor and baseboard.”
  • “She’s very knowledgeable and her customer service is excellent.”
  • “There was no delay in contact or scheduling next day service.”
  • “The whole process was easy, I would definitely recommend anyone looking for carpet cleaning.”
  • “Emily was amazing to speak with she was to the point explained all options and expectations which were exceptionally great!”
  • “Excellent customer service, fair pricing, and outstanding results.”
  • “Derik is a true professional who is dedicated to serving his clients with integrity, responsiveness, and a genuine desire to help.”

People customers mention

  • Kenly 5 reviews
  • Emily 4 reviews
  • Carissa 3 reviews
  • Dennis 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Voda Cleaning & Restoration of Waco for 6 kinds of job. Pick one to see what they paid and said.

Recent reviews

Emily8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

There was no delay in contact or scheduling next day service. Emily was amazing to speak with she was to the point explained all options and expectations which were exceptionally great! Thank you so much. I would confidently recommend Voda Cleaning Services to anyone.

Great priceCarpet cleaning
Carolyn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Voda Restoration did a great job drying out and repairing/replacing some water damaged floor and baseboard. Emily was great to work with. She’s very knowledgeable and her customer service is excellent.

Reasonable priceWater damage-related cleanup & repair
Stacey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Emily was amazing. Very thorough and professional. She answered all our questions and made us comfortable with our options. I hope that we never need your services again, but if we do, we'd choose Voda.

Reasonable priceMold inspectionWater removal
Art2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Emily represented the company well with a professional and personal touch. I am confident in the process and treatment and would employ Yoda again if needed.

Reasonable priceMold mitigationMold remediation
Rachel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Kenley was very helpful and professional. He did a great and efficient job. I am happy with the service provided!

Great priceCarpet cleaning
Terry8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Carpet cleaning. Excellent team from beginning to end. Would highly recommend there serv.

Carpet cleaning

Jobs customers hired them for

JobReviewsCategory typical
Carpet cleaning30$176–$359
Mold inspection3—
Flood restoration3$195–$705
Mold mitigation2—
Mold remediation2—
Mold cleaning2—

Compare with

Photos

Customer reviews

4.9 ★★★★★ 157 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Laura Clifton8 reviewsTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Emily did a wonderful job cleaning our carpet. She was delightful to work with.

  • Price assessment: Reasonable price
Response from the owner · 2 days ago

Hi Laura Clifton, We are so grateful for your kind words about Voda Cleaning & Restoration of Waco. We appreciate your business and are here to help you if you need our services again in the future. Whether you need carpet and floor cleaning, upholstery cleaning, tile and grout cleaning, water or storm damage restoration, mold mitigation, air duct cleaning, or odor removal, we have the expertise and advanced techniques to deliver exceptional results.

B LeeLocal Guide · 21 reviewsTotal number of Google reviews B has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Made my 25 year old carpet new again

  • Price assessment: Reasonable price
  • Response time: 0–1 hr
Response from the owner · a week ago

Hi B Lee, Thank you so much for your amazing review! We're so happy and grateful to have had the opportunity to serve you. Thank you for choosing Voda Cleaning & Restoration of Waco for your cleaning and restoration service needs. We aim to be the best in Woodway. If you are ever in need of carpet, tile & grout, or upholstery cleaning in the future, please don't hesitate to contact us!

William Auvenshine1 reviewTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent job. Very pleased 😢

Response from the owner · a month ago

Hi William Auvenshine, We are so glad you were pleased with our service. Thank you for choosing and trusting Voda Cleaning & Restoration of Waco. If your friends and family are ever in need of our services, we would be happy to help them. With more than a decade of experience under our belt, we know how to pay attention to the details. Our thorough and meticulous team checks every box from start to finish so you get exactly the results you want the first time.

Emily Witkowski8 reviewsTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

There was no delay in contact or scheduling next day service. Emily was amazing to speak with she was to the point explained all options and expectations which were exceptionally great! Thank you so much. I would confidently recommend Voda Cleaning Services to anyone.

  • Price assessment: Great price
  • Services: Carpet cleaning
  • Response time: 0–1 hr
Response from the owner · a month ago

Emily Witkowski, Thank you for your review! Voda Cleaning & Restoration of Waco is committed to providing every customer with the highest level of quality service. We are here to help whenever you are in need of residential and commercial cleaning and restoration services.

Carolyn Young4 reviewsTotal number of Google reviews Carolyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Voda Restoration did a great job drying out and repairing/replacing some water damaged floor and baseboard. Emily was great to work with. She’s very knowledgeable and her customer service is excellent.

  • Price assessment: Reasonable price
  • Services: Water damage-related cleanup & repair
Response from the owner · a month ago

Hi Carolyn Young, Thank you for the great review! We are dedicated to providing every customer with excellent service and quality cleaning and restoration services. Our team specializes in a wide range of services to keep your home or business clean, fresh, and free from damage. Please keep us in mind if your friends or family are ever in need of our services.

Stacey Geerdes3 reviewsTotal number of Google reviews Stacey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Emily was amazing. Very thorough and professional. She answered all our questions and made us comfortable with our options. I hope that we never need your services again, but if we do, we'd choose Voda.

  • Price assessment: Reasonable price
  • Services: Mold inspection, Water removal
  • Response time: 0–1 hr
Response from the owner · a month ago

Thank you for highlighting our attention to detail. Our team at Voda Cleaning & Restoration of Waco proudly serves Woodway with professional cleaning and restoration services designed to deliver lasting results. Whether we’re handling deep carpet cleaning or more extensive property restoration, we take pride in working efficiently while never cutting corners. We’re grateful for the opportunity to serve you.

Waffle BillingLocal Guide · 60 reviewsTotal number of Google reviews Waffle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best mold removal company in Waco!!

Response from the owner · 2 months ago

Hi Waco Waffle Co, Thank you for choosing and trusting us with your cleaning and restoration needs! We strive to be the best cleaning and restoration company in Woodway and the surrounding areas. We appreciate your business and support!

Art Allen2 reviewsTotal number of Google reviews Art has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Emily represented the company well with a professional and personal touch. I am confident in the process and treatment and would employ Yoda again if needed.

  • Price assessment: Reasonable price
  • Services: Mold mitigation, Mold remediation
Response from the owner · 2 months ago

We’re glad to hear you had a positive experience with our team. At Voda Cleaning & Restoration of Waco, professionalism and efficiency are at the core of everything we do. Our goal is to make the cleaning or restoration process smooth, transparent, and stress-free while delivering high-quality results. Thank you for trusting our local team.

Rachel Rusek3 reviewsTotal number of Google reviews Rachel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kenley was very helpful and professional. He did a great and efficient job. I am happy with the service provided!

  • Price assessment: Great price
  • Services: Carpet cleaning
Response from the owner · 3 months ago

Hi Rachel Brecher, Thank you so much for the great rating. We appreciate your support! If your friends and family are ever in need of our services, we will be happy to help! Our team specializes in full service residential and commercial cleaning and restoration services. We serve the Woodway community and surrounding areas.

Terry Jordan8 reviewsTotal number of Google reviews Terry has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Carpet cleaning. Excellent team from beginning to end. Would highly recommend there serv.

  • Services: Carpet cleaning
Response from the owner · 3 months ago

Hi Terry Jordan, Thank you for choosing Voda Cleaning & Restoration of Waco. We are committed to our customers and value your feedback. If your friends and family are ever in need of our services, our team specializes in a wide range of services to keep your home or business clean, fresh, and free from damage. Whether you need carpet and floor cleaning, upholstery cleaning, tile and grout cleaning, water or storm damage restoration, mold mitigation, air duct cleaning, or odor removal, we have the expertise and advanced techniques to deliver exceptional results.

Voda Cleaning & Restoration of Waco on Google Maps →

Business details