Experts Reviews · Company report
Carpet Renovations logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%24+1.7Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Carpet Renovations

Tulsa, OK · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 40 rug cleaning · 4.9★ from 768 Google reviews

Report card

Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Carpet Renovations is better than 96% of rug cleaning.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Carpet Renovations is better than 98% of rug cleaning.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Carpet Renovations is better than 100% of rug cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Carpet Renovations is better than 100% of rug cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Carpet Renovations is better than 100% of rug cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Carpet Renovations is better than 24% of rug cleaning.D
24

Reviews for your job

Customers hired Carpet Renovations for 8 kinds of job.

Carpet Renovations for upholstery cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$169–$297
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 30
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 20 Google reviews tagged “Upholstery cleaning”

Deborah16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

I prefer this company because they do quality work. They arrive on time and are always polite. The technicians are clean cut and present themselves well. They work really hard while they are here and it shows. They’re my number 1 pick in carpet cleaning and I’ve tried a whole bunch of different companies. Thank you to Carpet Renovations Inc !!

General carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
JulieLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Cleaned my area rug and sofa. . My service reps were friendly and professional. Didn’t waste time and were conscientious.

Paid $200–250Great priceUpholstery cleaningArea rug cleaning+ Responsiveness+ Punctuality+ Quality
Gay2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very thorough - just looks wonderful- very courteous young men

Carpet steam cleaningUpholstery cleaning
Leslie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Professional staff, considerate and efficient. I had all furniture and carpet/rugs cleaned in my house. It turned out beautifully. I appreciated they took extra time on some tough stains!

Carpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Mindy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I was very impressed with the professionalism of the gentleman who cleaned my upholstery in my carpets. They did a very thorough job. I highly recommend this company.

Carpet steam cleaningUpholstery cleaning
Kathryn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We had an issue with our carpet… they came out the next day! So prompt and courteous service!

Upholstery cleaningGeneral carpet cleaning
Linda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

This business has done both cleaning and small repairs for me. I’m particularly impressed with how good my carpet looked after the cleaning. Their technicians are hard workers, very competent and extremely polite.

Carpet steam cleaningHVAC duct & vent cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
KelliLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Guys were friendly and worked efficiently. Gave me instruction on drying time and asked if I had any spots that needed extra attention.

Carpet steam cleaningUpholstery cleaningPet stain & odor removal
Jackie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mathew and David came today and completed a large job for us. We recently renovated our home and needed to get the remaining dust out of our vents and furniture. They cleaned 10 dining chairs, a sectional, 2 ottomans, 2 living room chairs and a rug. They also cleaned out our air vents and dryer vents. We are so…

Area rug cleaningHVAC duct & vent cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
MelanieLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had this done for our grandma and the two young men were kind and patient with her. They came out in uniforms and were very professional. They cleaned the area rugs and all the upholstered furniture. We are very pleased!

Area rug cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Lisa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

David was very professional. He even explained what he was doing to my young children when they asked about his equipment. Very good experience!

Carpet steam cleaningUpholstery cleaningService not listed+ Responsiveness+ Punctuality+ Quality
Deb5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They were on time, trustworthy and completely understood what to do and did everything very well! I have already recommended them and will do so in the future! Thank you for a job well done!

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
AprilLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The Carpet Renovations representative John called us to let us know he was headed our way and then he arrived right on time! He also always had a smile on his face even though he was working very hard doing manual labor. He was very detailed in his work, we had our large area rug cleaned, a love seat cleaned, all…

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Teresa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have never needed my couch cleaned before now and I saw optimum reviews on Facebook and hired them. They were more than punctual, they were early, and very professional and polite. My sofa was not filthy per se but it did need a deep cleanse as it is 9 years old. They were extremely efficient and done in just…

Upholstery cleaningPet stain & odor removal
Neal1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have been customers of Carpet Renovations for 15 years and use them exclusively. We have been consistently pleased with the results of the cleaning and sterilization services they provide. The personnel at Carpet Renovations are customer service oriented. The teams they send to our home careful and respectful…

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Mana11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

This place is great! They have friendly customer service and are accommodating. Evan is one of their employees, a hard working college student who worked his butt off to make our upholstery look great again. Can we request him again next time? 😁 Thank you guys for such great service. We know who to call next time!

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality
Rachel7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Carpet steam cleaningUpholstery cleaning
Carolyn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Paid $250–300Reasonable priceUpholstery cleaningGeneral carpet cleaning
Chrisa year ago★★★★★

Rating only, no written review.

Paid $200–250Reasonable priceUpholstery cleaningPet stain & odor removal
Nancy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality

Price

$324+43% vs typical rug cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 62%Overpriced 2%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning122$126–$277
Pet stain & odor removal75$126–$366
Carpet steam cleaning49$146–$309
Area rug cleaning39$126–$404
Upholstery cleaning20$169–$297
Carpet cleaning9$119–$271
HVAC duct & vent cleaning9$477–$1.1k
Water damage-related cleanup & repair4—

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