How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%57+4Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORECarpet Surgeon
Gresham, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 81 steam cleaning services · 5.0★ from 307 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Carpet Surgeon for 5 kinds of job.
Carpet Surgeon for carpet steam cleaning
Clear ✕All 62 Google reviews tagged “Carpet steam cleaning” · showing 20
Justin does a phenomenal job, he is on time, checks in and completes the job and cleans up the area flawlessly. His follow through and customer service are the best. We have used his carpet cleaning services many times for our business and will continue to do business with him and his team.
Justin did fabulous job.. he made my parents 20 plus old carpets look almost brand new. These carpets were stretched, deep cleaned and were treated for pet urine stains. The carpets are 85 % better than before, which I considered a miracle. Very pleased.
Justin and Ralph were awesome! They worked together to stretch and clean all the carpets in our house, and they turned out amazing. Their communication was great, they were prompt, and even finished an hour early. We will definitely use them again and highly recommend Carpet Surgeon’s!
Carpet Surgeon is great! Pleasure to have in our home and they are the pet experts! 😉
Great job! Many thanks to Justin for getting some ugly and deep-set stains out of our carpet!
First time customer and very satisfied with the whole experience with Carpet Surgeon. The technician, Dan, was prompt, efficient, and did an excellent job. I definitely recommend Carpet Surgeon for anyone needing their carpets steam cleaned.
Justin is fantastic! Thorough and skilled. Excellent carpet repair job and cleaning.
These guys are the BEST. Very old and dirty carpet that now looks brand new!
Recurrent stain from kitty showed up again after carpet cleaning. I got an appointment to take care of this right away and it was a very thorough repeat cleaning for a small job. No additional charge. Thank you very much.
Great first experience. Good communication throughout and Daniel was on time, courteous, and did a great job!
Can't say enough good things about this company! They have become our go to!
They are always friendly, fast and do a great job cleaning my carpets and getting out pet stains!
This is not the first time I've use Carpet Surgeon. For carpet stretching and steam cleaning. They are always friendly, graeat at explaining any issues and do a awesome job. THANK YOU SO MUCH.
Ralph, first came to our home and I told him what I wanted to have done. He did a thorough walk-thru, and gave me an estimate explaining everything to me. Before he left I knew exactly what was going to be done and the cost of the project. Ralph, was punctual and very nice! He did a fantastic job re-stretching…
Great service, carpets look fantastic, repair job excellent! Highly recommend.
The folks at Carpet Surgeon were very communicative and professional.
He was polite and answered my questions and worked thoroughly
Fast response. Willing to work around my schedule.
We are absolutely thrilled with the terrific job Dan did on cleaning our carpets! He was thorough in what he did and very professional. We will definitely call Carpet Surgeon back in the future. Thank You!
The carpets were very clean and the price was very fair. Dan the service tech was very friendly.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 62 | $176–$403 |
| General carpet cleaning | 34 | $170–$365 |
| Pet stain & odor removal | 19 | $214–$448 |
| Area rug cleaning | 11 | $164–$440 |
| Upholstery cleaning | 7 | $196–$371 |
