How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%57+4Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORECarpet Surgeon
Gresham, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 81 steam cleaning services · 5.0★ from 307 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Carpet Surgeon for 5 kinds of job.
Carpet Surgeon for carpet steam cleaning
Clear ✕All 62 Google reviews tagged “Carpet steam cleaning” · showing 60
Justin does a phenomenal job, he is on time, checks in and completes the job and cleans up the area flawlessly. His follow through and customer service are the best. We have used his carpet cleaning services many times for our business and will continue to do business with him and his team.
Justin did fabulous job.. he made my parents 20 plus old carpets look almost brand new. These carpets were stretched, deep cleaned and were treated for pet urine stains. The carpets are 85 % better than before, which I considered a miracle. Very pleased.
Justin and Ralph were awesome! They worked together to stretch and clean all the carpets in our house, and they turned out amazing. Their communication was great, they were prompt, and even finished an hour early. We will definitely use them again and highly recommend Carpet Surgeon’s!
Carpet Surgeon is great! Pleasure to have in our home and they are the pet experts! 😉
Great job! Many thanks to Justin for getting some ugly and deep-set stains out of our carpet!
First time customer and very satisfied with the whole experience with Carpet Surgeon. The technician, Dan, was prompt, efficient, and did an excellent job. I definitely recommend Carpet Surgeon for anyone needing their carpets steam cleaned.
Justin is fantastic! Thorough and skilled. Excellent carpet repair job and cleaning.
These guys are the BEST. Very old and dirty carpet that now looks brand new!
Recurrent stain from kitty showed up again after carpet cleaning. I got an appointment to take care of this right away and it was a very thorough repeat cleaning for a small job. No additional charge. Thank you very much.
Great first experience. Good communication throughout and Daniel was on time, courteous, and did a great job!
Can't say enough good things about this company! They have become our go to!
They are always friendly, fast and do a great job cleaning my carpets and getting out pet stains!
This is not the first time I've use Carpet Surgeon. For carpet stretching and steam cleaning. They are always friendly, graeat at explaining any issues and do a awesome job. THANK YOU SO MUCH.
Ralph, first came to our home and I told him what I wanted to have done. He did a thorough walk-thru, and gave me an estimate explaining everything to me. Before he left I knew exactly what was going to be done and the cost of the project. Ralph, was punctual and very nice! He did a fantastic job re-stretching…
Great service, carpets look fantastic, repair job excellent! Highly recommend.
The folks at Carpet Surgeon were very communicative and professional.
He was polite and answered my questions and worked thoroughly
Fast response. Willing to work around my schedule.
We are absolutely thrilled with the terrific job Dan did on cleaning our carpets! He was thorough in what he did and very professional. We will definitely call Carpet Surgeon back in the future. Thank You!
The carpets were very clean and the price was very fair. Dan the service tech was very friendly.
Team was great! They worked thoroughly, efficiently and did a great job!
Always a great price and service!!!
I've been using Carpet Surgeon for years! I wish I would have found them earlier! Chris was very polite and did a great job cleaning our carpet even with an unfortunate red wine stain. In the past Justin cleaned our carpets, he was also excellent! Do yourself a favor and give them a try is you haven't already!
Excellent, through and through! Dan was prompt, thorough, friendly, thoughtful, and enjoyable--an excellent representative of the company. A full-house carpet cleaning as scheduled. I couldn't be happier!
Justin was timely and professional. Excellent work!
I had a great experience Dan, was great and on time, I also had the stretched at the same time,and I'm very happy with the results.
Beautiful carpets! Very professional and detailed work.
My hard earned stains were removed! The carpet looks new and furniture was moved to get under cleaning, such care is so appreciated and Jason has top notch communication.
It's like I have new carpets!! Dan did an amazing job. I will definitely call on Carpet Surgeon again.
Amazing customer service. Justin and Dan were both so helpful and thorough. Super grateful to Dan for being early and helping us out with some unexpected upholstery cleaning as well.
Justin was able to come on short notice, communicated well, and did a great job stretching our carpet and cleaning it as well. Would highly recommend him to anyone!
Justin from Carpet Surgeon did a great job cleaning our carpets. There were some stains I didn’t think could come out-they did. He also stretched, cut and seamed two areas. Older carpets look new. He’s a committed to doing a great job. Works hard seven days a week. He used kid and pet safety solution. Carpets…
On time and a beautiful job.
The best carpet company. Locally owned and they take absolutely pride in their work. Patched a hole chewed by an escaped hamster and we could barely see the defect. Excellent at stretching and repairing. Best cleaners in town. Do not trust your carpet investment to big name companies who flit in and out. These guys are way more than a cut above.
Dan did a great job cleaning our carpet for a move out. Very professional and efficient. And the price was acceptable.
Justin and his crew were great! Thank you for a job well done!
The carpet surgeon crew were very responsive to our need. They did a great job stretching our carpet and then came back later and cleaned our carpets. The stretching resulted in making the previously raised areas lie perfectly. Coupled with the steam cleaning done after, the carpet looks like brand new…
Dan did a great job. Very professional. He measured, quoted, vacuumed and did an eco clean as requested. Our 22 year carpets look new. He even got the edges. Really pleased.
Never been cleaned since we moved in 4 years, 3bedroom duplex all carpet upstairs. 3 Kids ages 7, 8 and 11. 3 cats & a long hair husky. BEST MOTHERS DAY GIFT EVER!! THE CARPET IS PERFECTLY CLEAN AND I CAN'T SMELL CAT SPRAY!!!! HE ALSO PUT UP WITH THE KIDS QUESTIONS WASNT RUDE AND MOVED THE FURNITURE HIMSELF, EVEN…
Great job cleaning carpets. Superb communications, on time, polite, and outstanding results!
Carpet Surgeon did a great job reinstalling and cleaning basement carpet and pad. They provided easy communication through email, phone, and text to estimate the job remotely and get us on the schedule asap. Installers were punctual, provided good communication with confirming the scope of the job, and were clean…
Outstanding workmanship.
Years of dirt gone. Looks all brand new. Ralph and Dan was amazing.
Very helpful and great work.
Work was great. Arrived at stated time. Great communication with the company during the entire process I had my carpet stretched and cleaned
Great service and results
I highly recommend Carpet Surgeon. Justin was prompt, professional, knowledgeable and communicated extensively throughout the process. I had some really challenging carpet stains and he had the latest and greatest in equipment and technology to get the job done. Outstanding professional results and pleasure…
Outstanding service, won't be using anybody else as long as I own this house. Justin and Dan were fast to respond, quote, and came out quickly and did the work efficiently. Price was absolutely fair and Dan was willing to work with me a bit, and was upfront and honest while answering a few of my questions. My…
Justin and his crew did a great job on retrenching and cleaning our carpets! They look brand new! Very happy with their service, communication, and timely.
After bringing home our new puppy, our carpets were in desperate need of a deep clean—and this company absolutely delivered. We had the entire upstairs, our couch, and the living room area rug done, and everything looks and feels like new again. From start to finish, the experience was seamless. The team was…
Thorough, timely, friendly. Would recommend to everyone
Great customer service and fabulous cleaning
Justin came and cleaned the carpets after my Tennant of 18 years moved out. He did a fabulous job at a great price. I highly recommended this company to anyone needing fast, friendly, and professional carpet services.
Justin at Carpet Surgeon did an incredible job on our 25-year-old carpet. I honestly thought several of the stains were permanent as previous cleaners couldn’t remove them but he managed to remove every single one and completely revive the carpet. It genuinely looks years younger. What impressed me even more was…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 62 | $176–$403 |
| General carpet cleaning | 34 | $170–$365 |
| Pet stain & odor removal | 19 | $214–$448 |
| Area rug cleaning | 11 | $164–$440 |
| Upholstery cleaning | 7 | $196–$371 |
