How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%57+4Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORECarpet Surgeon
Gresham, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 81 steam cleaning services · 5.0★ from 307 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Carpet Surgeon for 5 kinds of job.
Carpet Surgeon for general carpet cleaning
Clear ✕All 34 Google reviews tagged “General carpet cleaning” · showing 20
Justin does a phenomenal job, he is on time, checks in and completes the job and cleans up the area flawlessly. His follow through and customer service are the best. We have used his carpet cleaning services many times for our business and will continue to do business with him and his team.
Justin is fantastic! Thorough and skilled. Excellent carpet repair job and cleaning.
Carpets were very nicely cleaned, reasonable price, and efficient with time.
Not the best communication from the cleaner himself. There were some stains left and I wasn’t told if they weren’t able to get them out or why.
Stretched and cleaned carpet
Excellent a Excellent and prompt service. Justin made our carpet look like a new installation! Can’t recommend them more highly.
The carpets were very clean and the price was very fair. Dan the service tech was very friendly.
We are extremely happy with the carpet stretching and cleaning service Justin provided. He responded promptly to my initial inquiry and was professional, courteous, and easy to work with throughout the process. He was also very flexible and took the time to inspect and repair a few squeaks in our floor after he…
Partial carpet pad replacement, carpet re-stretched and carpet cleaned. Excellent work. Very pleased.
on time and looks good.
Justin and his crew were great! Thank you for a job well done!
Excellent service and quick response for my appointment!!
Carpet Surgeon did a fantastic job stretching carpet in rooms and on stairs, and deep cleaning the carpet. Thanks!
Never been cleaned since we moved in 4 years, 3bedroom duplex all carpet upstairs. 3 Kids ages 7, 8 and 11. 3 cats & a long hair husky. BEST MOTHERS DAY GIFT EVER!! THE CARPET IS PERFECTLY CLEAN AND I CAN'T SMELL CAT SPRAY!!!! HE ALSO PUT UP WITH THE KIDS QUESTIONS WASNT RUDE AND MOVED THE FURNITURE HIMSELF, EVEN…
Carpet Surgeon did a great job reinstalling and cleaning basement carpet and pad. They provided easy communication through email, phone, and text to estimate the job remotely and get us on the schedule asap. Installers were punctual, provided good communication with confirming the scope of the job, and were clean…
We have used this service three times for both carpet stretching and cleaning and the results are always spectacular.
Outstanding service, won't be using anybody else as long as I own this house. Justin and Dan were fast to respond, quote, and came out quickly and did the work efficiently. Price was absolutely fair and Dan was willing to work with me a bit, and was upfront and honest while answering a few of my questions. My…
Justin was very nice and great communication.
Justin did a fabulous job bringing my tired carpet back to life. He also was able to stretch one area and to repair another. I couldn’t be happier.
Justin and Ralph did a great job, I highly recommend Carpet Surgeon!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 62 | $176–$403 |
| General carpet cleaning | 34 | $170–$365 |
| Pet stain & odor removal | 19 | $214–$448 |
| Area rug cleaning | 11 | $164–$440 |
| Upholstery cleaning | 7 | $196–$371 |
