How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%57+4Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORECarpet Surgeon
Gresham, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 81 steam cleaning services · 5.0★ from 307 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Carpet Surgeon for 5 kinds of job.
Carpet Surgeon for pet stain & odor removal
Clear ✕All 19 Google reviews tagged “Pet stain & odor removal”
Justin did fabulous job.. he made my parents 20 plus old carpets look almost brand new. These carpets were stretched, deep cleaned and were treated for pet urine stains. The carpets are 85 % better than before, which I considered a miracle. Very pleased.
Did an excellent job at carpet repair and cleaning!
Justin is fantastic! Thorough and skilled. Excellent carpet repair job and cleaning.
Great communication every step of the way and so knowledgeable about all the ways to deal with long term pet stains- Very impressed
Excellent a Excellent and prompt service. Justin made our carpet look like a new installation! Can’t recommend them more highly.
Beautiful carpets! Very professional and detailed work.
Justin from Carpet Surgeon did a great job cleaning our carpets. There were some stains I didn’t think could come out-they did. He also stretched, cut and seamed two areas. Older carpets look new. He’s a committed to doing a great job. Works hard seven days a week. He used kid and pet safety solution. Carpets…
Justin and his crew were great! Thank you for a job well done!
Never been cleaned since we moved in 4 years, 3bedroom duplex all carpet upstairs. 3 Kids ages 7, 8 and 11. 3 cats & a long hair husky. BEST MOTHERS DAY GIFT EVER!! THE CARPET IS PERFECTLY CLEAN AND I CAN'T SMELL CAT SPRAY!!!! HE ALSO PUT UP WITH THE KIDS QUESTIONS WASNT RUDE AND MOVED THE FURNITURE HIMSELF, EVEN…
After bringing home our new puppy, our carpets were in desperate need of a deep clean—and this company absolutely delivered. We had the entire upstairs, our couch, and the living room area rug done, and everything looks and feels like new again. From start to finish, the experience was seamless. The team was…
Justin and Ralph did a great job, I highly recommend Carpet Surgeon!!
We're repeat customers because they always do an exceptional cleaning job. When they're done, the carpets look new.
Just got my carpets and sofa cleaned from these guys everything looks as good as new! Called around and they had the best prices. Consumers service is a lost art but they were top notch from start to finish. Highly recommend.
Justin was incredible. He was very quick in replying to my inquiry, price was VERY reasonable, and the job of making my carpets look like new was excellent. I can’t recommend them enough!
I deffiently recommend this company. Had a sectional couch, and 3 bedrooms carpets done. They respond quickly and professionaly to phone calls and text messages. The tech (Justin) who preformed the service was great.
The team at carpet surgeon just cleaned 3,000 square feet of commercial space for us here in Vancouver, WA. The cleaning was executed flawlessly. Communication was great. As an employee pet-friendly office space, we have a lot of dogs in the office every day along with the accompanying messes so having a deep,…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 62 | $176–$403 |
| General carpet cleaning | 34 | $170–$365 |
| Pet stain & odor removal | 19 | $214–$448 |
| Area rug cleaning | 11 | $164–$440 |
| Upholstery cleaning | 7 | $196–$371 |
