Analyzing 7,299,1217.3M ReviewsFor 20,67720.7K Experts

Experts Reviews · Company report
Carpets by Chris Stretching & Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Carpets by Chris Stretching & Repair

Seattle, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #1Position by Experts Score among all companies we track in this category. of 17 carpet installers · 5.0★ from 463 Google reviews

📞 Call (425) 329-5162Request a call backWebsite ↗

Report card

Percentile vs other carpet installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Carpets by Chris Stretching & Repair is better than 100% of carpet installers.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Carpets by Chris Stretching & Repair is better than 100% of carpet installers.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Carpets by Chris Stretching & Repair is better than 100% of carpet installers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Carpets by Chris Stretching & Repair is better than 100% of carpet installers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Carpets by Chris Stretching & Repair is better than 100% of carpet installers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Carpets by Chris Stretching & Repair is better than —% of carpet installers.–
—

Reviews for your job

Customers hired Carpets by Chris Stretching & Repair for 4 kinds of job.

Carpets by Chris Stretching & Repair for repair flooring

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 97/100.How Job match is calculatedBuilt only from reviews Google tagged “Repair flooring”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1

All 15 Google reviews tagged “Repair flooring”

Ellia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had ripples in our carpet in three rooms - appalling for a townhome that's only 5 yrs old (thanks Polygon). I spoke to a number of companies about carpet stretching and chose Carpets by Chris. He only does carpet repair, he's reasonably priced, and is a pleasure to deal with. As long as you do a good job of…

Repair flooring+ Responsiveness+ Punctuality+ Quality
Charlotte3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris was wonderful to work with. Transparent, professional and amazing at repairing dog damage to carpet/pad. Would highly recommend!

Customer photo from Charlotte's reviewCustomer photo from Charlotte's review
Carpet installationRepair flooringService not listed+ Responsiveness+ Punctuality+ Quality
Ellie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had our carpets stretched and they look wonderful! Very affordable and easy to coordinate. We couldn’t be more pleased with the results.

Floor repairs & maintenanceRepair flooring+ Responsiveness+ Punctuality+ Quality
Jeff7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Chris was great! I would recommend him for any carpet repair!

Repair flooring+ Responsiveness+ Punctuality+ Quality
andrew4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Chris was a referral from DA Burns, and for good reason, he was responsive to bids and questions and on time. Did a great job

Repair flooring+ Responsiveness+ Punctuality+ Value
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Carpet stretched/repaired. Great work, friendly.

Repair flooring+ Quality+ Professionalism+ Value
PankajLocal Guide · 77 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

From the start to finish, 5 star service. Prompt response to calls and texts, professional looking job quote with details, reminders prior to arrivals, arrived 1 hour before the job start, attention to detail on the work, took time to do quality job, knew exactly what he was doing, had all the professional tools,…

Carpet installationRepair flooring+ Responsiveness+ Punctuality+ Quality
Janet13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent

Repair flooring+ Responsiveness+ Punctuality+ Quality
Mohamed1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Chris repaired our carpet flooring by stretching the carpet and repairing the floor squeaks. He is the the ultimate professional in many ways from estimating the job to technically performing the work with excellence and on time to vacuuming and picking up every piece of carpet that he cut to stretch the carpet.…

Flooring repairRepair flooring+ Responsiveness+ Punctuality+ Quality
Chris3 years ago★★★★★

Rating only, no written review.

Repair flooring+ Responsiveness+ Punctuality+ Quality
Katy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Repair flooring+ Responsiveness+ Punctuality+ Quality
Akruti5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Repair flooring+ Responsiveness+ Punctuality+ Quality
Dewey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Repair flooring+ Punctuality+ Quality+ Professionalism
Paul1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Carpet installationRepair flooring+ Responsiveness+ Punctuality+ Quality
PeterLocal Guide · 79 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Repair flooring+ Responsiveness+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Repair flooring15—
Floor repairs & maintenance9—
Carpet installation8—
Flooring repair5—

Compare with

Meekas cleaning services llc logoMeekas cleaning services llcExperts Score 99Seattle · 4.99★Anderson Carpet & Tile Cleaning logoAnderson Carpet & Tile CleaningExperts Score 98Seattle · 4.96★David's Flooring of Seattle logoDavid's Flooring of SeattleExperts Score 93Seattle · 4.91★