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Carryl Tire Co.

Auto repair shop · Jacksonville, FL · reviewed since 2020

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%32+2.3Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#11 of 110 oil change servicesPosition by Experts Score among all companies we track in this category. · better than 91%
5.0 ★★★★★ 610 Google reviews · 24 photos
98%five-star reviews
4.99★last 12 monthsAverage stars on reviews from the last 12 months only.
0.5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
8%reviews answered by the owner
Oct 2026latest review

Carryl Tire Co. at a glance

Google reviewers rate Carryl Tire Co. five stars based on 610 reviews, highlighting efficient service, transparent communication, and fair pricing for repairs like alignments and tire work. Customers frequently praise the clean, kid-friendly facility and the staff's honesty in identifying necessary versus optional repairs. While the owner responded to only eight percent of reviews, low-star comments criticize instances of rudeness, incomplete alignment documentation, and significant delays in completing scheduled maintenance.

  • Google rating: 5.0 out of 5 from 610 reviews (98% five-star).
  • Reviews on this page: 610 Google reviews (520 with written comments, 17 with photos).
  • Owner responses: the business replied to 8% of reviews.
  • Most recent review: October 27, 2026.
  • Service: Oil Change Service serving Jacksonville, Florida.

Data from Google, last updated October 29, 2026.

Score profile vs other oil change services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

Satisfaction97Reliability96Craft & service100Value100Momentum100Replies to reviews32Satisfaction: 97 (median 83)Reliability: 96 (median 77)Craft & service: 100 (median 97)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 32 (median 73)
Carryl Tire Co.Oil Change Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Carryl Tire Co.: 97/100 on this factor. Category median: 83.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Carryl Tire Co.: 96/100 on this factor. Category median: 77.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Carryl Tire Co.: 100/100 on this factor. Category median: 97.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Carryl Tire Co.: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Carryl Tire Co.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Carryl Tire Co.: 32/100 on this factor. Category median: 73.D
32

Bar = this company · dark tick = category median.

Star ratings

610 Google reviews we collected

  • 5 stars59898%
  • 4 stars71%
  • 3 stars00%
  • 2 stars20%
  • 1 star30%

Praise vs complaints

Phrases our text analysis found in 520 written reviews

  • Praise99099%
  • Complaints71%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price9854%
  • Reasonable8145%
  • Overpriced11%
  • Not sure21%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude20120%
  • Honesty & trust18118%
  • Quality & results17818%
  • Price & value13213%
  • Would recommend13013%
  • Speed & response11912%
  • Communication566%

What customers talk about

We read 520 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Very helpful in getting me in at my convenience, with a very nice, clean facility to wait while working on my Honda.”
  • “Also, I very much appreciated their honesty in telling me that I didn’t actually need the expensive repair that another shop incorrectly diagnosed!”
  • “Family run business you can always count on to give you exceptional service and honest assessments.”
  • “Carryl tire went far and above what was needed to be fair to us.”
  • “There’s no where I would recommend more than Carryl Tire.”
    “Jonathan and the whole team—especially Tyler—are amazing and we cannot recommend them enough.”
  • “I came in very last minute, they were able to get me in regardless, they were very efficient.”
  • “Their team does a great job explaining what they’re working on, what issues there may be, and what the costs are before they start.”

People customers mention

  • Tyler 14 reviews
  • John 10 reviews
  • Tires 9 reviews
  • Jon 8 reviews
  • Jax 7 reviews
  • Caryl 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Carryl Tire Co. for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

KLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Very helpful in getting me in at my convenience, with a very nice, clean facility to wait while working on my Honda. Also, I very much appreciated their honesty in telling me that I didn’t actually need the expensive repair that another shop incorrectly diagnosed! I highly recommend Carryl Tire Co.!

Lisa10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

Love the new shop. These are the people I trust with my vehicles. The work needed is always clearly communicated. There is never a bait and switch. It's easy to schedule service and get updates. Truly the best.

Reasonable priceTiresGeneral repairs & maintenance
Kyler5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

I came in very last minute, they were able to get me in regardless, they were very efficient. I waited maybe 15 minutes. The customer service was great, Tyler was very professional and helpful. The new shop looks amazing as well!

Great priceTires
Andrew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Family run business you can always count on to give you exceptional service and honest assessments. Only folks I trust with my truck 👍

Great priceOil change
Jared6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

There’s no where I would recommend more than Carryl Tire. Their team does a great job explaining what they’re working on, what issues there may be, and what the costs are before they start. If you need a place where you can trust them with your car and money - go to Carryl.

Air conditioningOil change
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Carryl tire went far and above what was needed to be fair to us. We wouldn’t use any other tire company in town.

Great priceTires

Photos

Customer reviews

5.0 ★★★★★ 610 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
K WLocal Guide · 14 reviewsTotal number of Google reviews K has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very helpful in getting me in at my convenience, with a very nice, clean facility to wait while working on my Honda. Also, I very much appreciated their honesty in telling me that I didn’t actually need the expensive repair that another shop incorrectly diagnosed! I highly recommend Carryl Tire Co.!

Lisa Floyd10 reviewsTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love the new shop. These are the people I trust with my vehicles. The work needed is always clearly communicated. There is never a bait and switch. It's easy to schedule service and get updates. Truly the best.

  • Price assessment: Reasonable price
  • Services: Tires, General repairs & maintenance
Kyler5 reviewsTotal number of Google reviews Kyler has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I came in very last minute, they were able to get me in regardless, they were very efficient. I waited maybe 15 minutes. The customer service was great, Tyler was very professional and helpful. The new shop looks amazing as well!

  • Price assessment: Great price
  • Services: Tires
Andrew Carver2 reviewsTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Family run business you can always count on to give you exceptional service and honest assessments. Only folks I trust with my truck 👍

  • Price assessment: Great price
  • Services: Oil change
Jared Andre6 reviewsTotal number of Google reviews Jared has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

There’s no where I would recommend more than Carryl Tire. Their team does a great job explaining what they’re working on, what issues there may be, and what the costs are before they start. If you need a place where you can trust them with your car and money - go to Carryl.

  • Services: Air conditioning, Oil change
John Bailey3 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Carryl tire went far and above what was needed to be fair to us. We wouldn’t use any other tire company in town.

  • Price assessment: Great price
  • Services: Tires
Pierce TurnerLocal Guide · 21 reviewsTotal number of Google reviews Pierce has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Honest guys, brought my 2008 pilot in. Did an all point inspection & told me what it absolutely needed, what it could use, & what it probably didn’t need to keep running. They could have easily ran up a bill on me but didn’t. Will be taking back all my vehicles to them

Andi Hangiu-Rayne8 reviewsTotal number of Google reviews Andi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They have a great team a Carryl Tire. They did an excellent job on my 81 Corvette with the alignment.

  • Price assessment: Reasonable price
  • Services: Tires, Wheel alignment
Claudett Ordenana6 reviewsTotal number of Google reviews Claudett has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Every time I go there to get my car serviced or anything like that everybody is very attentive very knowledgeable they're very nice and take the time to explain what's needed to do for my car. 100% I would totally send people to get their cars looked at and stuff there. A+ service

  • Price assessment: Great price
  • Services: Tires, Electrical
Christy Gordon2 reviewsTotal number of Google reviews Christy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great customer service! Fast and fair prices. This company is built on honesty and integrity.

  • Price assessment: Reasonable price
  • Services: Oil change

Carryl Tire Co. on Google Maps →

Business details