Lawn sprinkler system contractor · Denton, TX · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%93+24.3Value 15%100+15.2Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 46 sprinkler system installationiPosition by Experts Score among all companies we track in this category. · better than 82%
5.0★★★★★103 Google reviews · 24 photos
99%five-star reviews
4.94★last 12 monthsiAverage stars on reviews from the last 12 months only.
1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Carson Irrigation & Drainage five stars based on one hundred three reviews, with the owner responding to ninety-eight percent of comments. Customers frequently cite punctuality, clear communication, and fair pricing for services including sprinkler repairs, valve replacements, and drainage system installations. Recurring themes highlight efficient problem diagnosis and a lack of unnecessary upselling. The primary criticism involves one instance of a company vehicle driver engaging in reckless driving behavior.
Google rating: 5.0 out of 5 from 103 reviews (99% five-star).
Reviews on this page: 104 Google reviews (97 with written comments, 12 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: October 22, 2026.
Service: Sprinkler System Installation serving Denton, Texas.
Data from Google, last updated November 1, 2026.
Score profile vs other sprinkler system installation
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Carson Irrigation & DrainageSprinkler System Installation median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Carson Irrigation & Drainage: 95/100 on this factor. Category median: 88.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Carson Irrigation & Drainage: 93/100 on this factor. Category median: 85.A
93
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 93.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Carson Irrigation & Drainage: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Carson Irrigation & Drainage: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 78.–
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Bar = this company · dark tick = category median.
Star ratings
104 Google reviews we collected
5.0of 5
5 stars10399%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 97 written reviews
99%praise
Praise26699%
Complaints41%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1152%
Reasonable1048%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response5420%
Would recommend4818%
Staff & attitude4617%
Quality & results4216%
Price & value4015%
Communication2911%
Honesty & trust114%
What customers talk about
We read 97 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Excellent job…prompt arrival …very good communication skills…overall just a very pleasant partner to work with.”
“Highly recommend having Carlos and the Carson team handle your irrigation needs!”
“This Company came out quickly after calling and took care of several problems in a most efficient and professional matter.”
“The team did an outstanding job getting our system show ready!”
“We had another company install a drainage system in our backyard and they did a terrible job.”
“The price was reasonable and they offered a warranty.”
“Foundation drip line: Asked for a quote, they came to my house, walked me through the process, and outlined the options.”
“Super knowledgeable, honest, friendly, and easy to work with.”
People customers mention
Carlos19 reviews
Nelson11 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Carson Irrigation & Drainage for 1 kind of job. Pick one to see what they paid and said.
Jjimbotex404 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Great company and will work to get you setup and running. They’re not going to “find” extra costs to add to your estimate unless it really needs to be fixed
Reasonable price
FFrank10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Just had Carlos come out to fix a few nicks in the hoses and also adjusted a few sprinkler heads. Excellent job…prompt arrival …very good communication skills…overall just a very pleasant partner to work with. Carlos comes highly rated!
Reasonable price
AAdventuresLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
The team did an outstanding job getting our system show ready!! The routine maintenance and new zone areas worked out perfectly.
Great price
TTrey3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
This Company came out quickly after calling and took care of several problems in a most efficient and professional matter. I highly recommend.
Great price
TTeddyLocal Guide · 32 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Foundation drip line: Asked for a quote, they came to my house, walked me through the process, and outlined the options. Carlos answered every question I had, and offered his expert guidance in areas I did not know to ask questions. The price was reasonable and they offered a warranty. They showed up early and with…
Reasonable price
DDougLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
A quick review for Carson Irrigation and Drainage. Carlos and Nelson showed up early, diagnosed my problem and made the repair in less than an hour. A valve was leaking water on the parkway in our Frisco Lakes home which is 14 years old. The price was fair and the work exceptional. Will certainly call again for any future issues. Thanks for your service.
Great company and will work to get you setup and running. They’re not going to “find” extra costs to add to your estimate unless it really needs to be fixed
Price assessment: Reasonable price
Response from the owner · 5 days ago
Jim, Thank you for your kind words! We’re glad you’re happy with the results. We truly appreciate your trust in Carson Irrigation & Drainage!
F
Frank Samuels10 reviewsiTotal number of Google reviews Frank has written across all businesses on Google Maps, not just this one.
Just had Carlos come out to fix a few nicks in the hoses and also adjusted a few sprinkler heads. Excellent job…prompt arrival …very good communication skills…overall just a very pleasant partner to work with. Carlos comes highly rated!
Price assessment: Reasonable price
Response from the owner · 5 days ago
Frank, Thank you for your kind words! We’re glad you’re happy with the results. We truly appreciate your trust in Carson Irrigation & Drainage!
A
Adventures of Lucy & D Take on the worldLocal Guide · 17 reviewsiTotal number of Google reviews Adventures has written across all businesses on Google Maps, not just this one.
This Company came out quickly after calling and took care of several problems in a most efficient and professional matter. I highly recommend.
Price assessment: Great price
Response from the owner · a month ago
Thank you for the review, Trey! We're glad we could respond quickly and get everything resolved efficiently and professionally for you. We truly appreciate the recommendation!
R
ReflectRx4u1 reviewiTotal number of Google reviews ReflectRx4u has written across all businesses on Google Maps, not just this one.
Fast, courteous and knowledgeable. Couldn't ask for more professionalism.
Response from the owner · a month ago
Thank you for the fantastic feedback! We're glad to hear our team delivered the fast, knowledgeable, and courteous service you deserve. Appreciate your business!
T
Teddy McVeyLocal Guide · 32 reviewsiTotal number of Google reviews Teddy has written across all businesses on Google Maps, not just this one.
Foundation drip line: Asked for a quote, they came to my house, walked me through the process, and outlined the options. Carlos answered every question I had, and offered his expert guidance in areas I did not know to ask questions. The price was reasonable and they offered a warranty. They showed up early and with enough people to do the work in a timely manner. I highly recommend Carson Irrigation. They will take care of whatever Irrigation or drainage job you have.
Price assessment: Reasonable price
Response from the owner · a month ago
Thank you so much for the detailed review and recommendation, Teddy! We're thrilled Carlos took great care of you and walked you through every step for your foundation drip line. Providing clear options, fair pricing, and a solid crew to get the job done right is always our priority. We truly appreciate your business and trust!
D
Doug HeltonLocal Guide · 18 reviewsiTotal number of Google reviews Doug has written across all businesses on Google Maps, not just this one.
A quick review for Carson Irrigation and Drainage. Carlos and Nelson showed up early, diagnosed my problem and made the repair in less than an hour. A valve was leaking water on the parkway in our Frisco Lakes home which is 14 years old. The price was fair and the work exceptional. Will certainly call again for any future issues. Thanks for your service.
Price assessment: Reasonable price
Response from the owner · a month ago
Thank you for the great review and recommendation, Doug! Carlos and Nelson were happy to get that valve repaired quickly for you in Frisco Lakes. Carson Irrigation and Drainage appreciates your trust, and we’re here whenever you need us!
B
Bobby McMullenLocal Guide · 15 reviewsiTotal number of Google reviews Bobby has written across all businesses on Google Maps, not just this one.
Thanks guys for coming out late in the day to help get the leak repaired, of course the one time it rains 🌧 in the last 2 months. Appreciate the quick response and great work! Highly recommend having Carlos and the Carson team handle your irrigation needs!
Price assessment: Great price
Response from the owner · a month ago
Thanks for the great review and recommendation, Bobby! Carlos and the Carson team were glad they could make it out quickly to get that leak repaired just in time. We truly appreciate your support!
D
David A2 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Great experience. These guys were awesome from start to finish. Carlos and Nelson really knows their stuff. They figured out everything that was going on almost immediately and had the whole job wrapped up in under an hour.
One of the issues actually turned out to be caused by AT&T when they had previously dug a trench in the yard and they didn’t even charge me for dealing with that which I really appreciated.
Super knowledgeable, honest, friendly, and easy to work with. You can tell they care about doing the job right and treating people fairly. I’d definitely use them again and would recommend them to anyone
Response from the owner · a month ago
Thanks for the great review, David! Carlos and Nelson really appreciate your support and are glad they could get everything sorted out quickly for you. We look forward to helping you again in the future!
J
Joselin Dunbar1 reviewiTotal number of Google reviews Joselin has written across all businesses on Google Maps, not just this one.
Earlier in the week one of this company’s vehicles drivers cut me off while driving and was driving very recklessly. This was extremely unsafe and completely unprofessional. If you’re driving a company vehicle you be representing the business responsibly
Response from the owner · a month ago
Hello Joselin, safety and professionalism are extremely important to us. However, we have checked our records and do not find any customer account, estimate, or service history under your name. Google reviews are intended to evaluate actual customer service experiences. If you have specific details regarding a vehicle, date, or location, please reach out to us directly so management can look into it.
