Lawn sprinkler system contractor · Denton, TX · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%87+22.7Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 94Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#13 of 46 sprinkler system installationiPosition by Experts Score among all companies we track in this category. · better than 73%
5.0★★★★★125 Google reviews · 24 photos
99%five-star reviews
4.85★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.6%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate HomeTown Landscape five stars based on 125 reviews, frequently citing rapid response times, thorough diagnostics, and fair pricing for sprinkler repairs and installations. Customers appreciate the clear communication and educational guidance provided during service visits. One recurring criticism involves a missed appointment where the contractor failed to show up or reschedule, though this issue appears isolated among the overwhelmingly positive feedback.
Google rating: 5.0 out of 5 from 125 reviews (99% five-star).
Reviews on this page: 125 Google reviews (117 with written comments, 5 with photos).
Owner responses: the business replied to 42% of reviews.
Most recent review: October 8, 2026.
Service: Sprinkler System Installation serving Denton, Texas.
Data from Google, last updated November 1, 2026.
Score profile vs other sprinkler system installation
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
HomeTown LandscapeSprinkler System Installation median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.HomeTown Landscape: 95/100 on this factor. Category median: 88.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.HomeTown Landscape: 87/100 on this factor. Category median: 85.A
87
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.HomeTown Landscape: 99/100 on this factor. Category median: 93.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.HomeTown Landscape: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.HomeTown Landscape: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 78.–
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Bar = this company · dark tick = category median.
Star ratings
125 Google reviews we collected
5.0of 5
5 stars12499%
4 stars00%
3 stars00%
2 stars11%
1 star00%
Praise vs complaints
Phrases our text analysis found in 117 written reviews
98%praise
Praise27798%
Complaints62%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price960%
Reasonable640%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response7225%
Would recommend4917%
Quality & results4516%
Staff & attitude4416%
Price & value4215%
Honesty & trust176%
Communication145%
What customers talk about
We read 117 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Timely response to my issues and fixed in timely manner also….”
“After giving me a timeframe, he never showed or contacted me to reschedule.”
“Absolutely excellent service, even in a rush - Dennis has been outstanding and I definitely recommend his expertise!”
“Dennis is very thorough and a privilege to interact with.”
“He was kind and professional and got the job done quickly for us.”
“I had several leaks which were identified and repaired promptly and at a fair price.”
“I highly recommend Hepler’s Hometown Sprinkler Repair to anyone looking for honest, reliable sprinkler service!”
“He walked me through exactly how my sprinkler system works, explained the best watering schedules for my yard, pointed out what to watch for season to…”
People customers mention
Dennis36 reviews
Hepler25 reviews
Irrigation6 reviews
Sprinklers5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired HomeTown Landscape for 1 kind of job. Pick one to see what they paid and said.
SStanley6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Timely response to my issues and fixed in timely manner also…. One and done. I have had his help now for several years and doesn’t disappoint. Thank you again.
Reasonable priceIrrigation system repair & maintenance
JJack2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Absolutely excellent service, even in a rush - Dennis has been outstanding and I definitely recommend his expertise!
Reasonable priceIrrigation system repair & maintenance
MMistyLocal Guide · 50 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We had the perfect experience with Dennis! He was kind and professional and got the job done quickly for us. Then he even gave my husband some tips on how to properly care for and clean out our sprinkler heads which is information very much needed that I think a lot of people just don't know. We need more people…
Irrigation system repair & maintenance
AAlyosh7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I had a difficult irrigation wiring issue that another company spent significant time troubleshooting but could not resolve. The affected area of my lawn was already starting to dry out in the summer heat, and I had been manually watering it every day, so I needed the problem addressed quickly.
Dennis was able to…
Irrigation system repair & maintenance
TTamara4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Dennis is very thorough and a privilege to interact with.
On short notice Dennis installed a Rainbird controller, programmed the stations to apply correct balance of water throughout my yard.
His knowledge and expertise made the job quick and painless.
Great priceIrrigation system repair & maintenance
CCindy13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Called Dennis in the evening to make an appointment. He messaged me some trouble shooting instructions. When I still could not get my irrigation system working he came over and was able to resolve the problem.
I was very impressed with Dennis's customer service and support.
I would definitely recommend Hometown…
Timely response to my issues and fixed in timely manner also…. One and done. I have had his help now for several years and doesn’t disappoint. Thank you again.
Price assessment: Reasonable price
Services: Irrigation system repair & maintenance
Response from the owner · 3 weeks ago
Thank you so much for your continued trust and loyalty over the years! It's always great to hear from longtime customers, and I'm glad we could get everything taken care of in one visit. That's always my goal—find the problem, fix it right, and get your system back up and running without unnecessary repairs or repeat visits. I truly appreciate your support and the opportunity to help you year after year!
Dennis Hepler
HomeTown Sprinklers
TX Licensed Irrigator #2410
J
Jack Slagle2 reviewsiTotal number of Google reviews Jack has written across all businesses on Google Maps, not just this one.
Absolutely excellent service, even in a rush - Dennis has been outstanding and I definitely recommend his expertise!
Price assessment: Reasonable price
Services: Irrigation system repair & maintenance
Response from the owner · a month ago
Thank you so much! I really enjoyed meeting you and talking golf, and I have to say, your lawn is absolutely beautiful. That Zoysia is probably some of the best-looking and most meticulously maintained turf in the neighborhood! When someone puts that much time and pride into their lawn, accurate and efficient irrigation really matters. I’m glad I could help make sure the irrigation system is doing its part to keep it looking that way. I truly appreciate your trust, your business, and especially the recommendation. Hope you get plenty of time out on the golf course!
— Dennis
M
Misty PattonLocal Guide · 50 reviewsiTotal number of Google reviews Misty has written across all businesses on Google Maps, not just this one.
We had the perfect experience with Dennis! He was kind and professional and got the job done quickly for us. Then he even gave my husband some tips on how to properly care for and clean out our sprinkler heads which is information very much needed that I think a lot of people just don't know. We need more people like Dennis in the world. Ones who care about the customer and they will continue to be his clients and refer him because of his professionalism and caring and going above and beyond. Thank you again!!
Services: Irrigation system repair & maintenance
Response from the owner · a month ago
Thank you so much for the incredibly kind words! Reviews like this truly mean a lot to me. I’ve always believed that good service is about more than just fixing the immediate problem—it’s also about helping customers better understand their irrigation system so they can keep it working properly for years to come.
It was truly a pleasure meeting and helping you both, and I really appreciate your trust, your business, and especially your willingness to recommend us to others. That’s the greatest compliment a small local business can receive!
Thanks again, and please don’t hesitate to reach out if you ever need anything in the future.
Dennis Hepler
HomeTown Sprinklers
TX LI 2410
A
Alyosh V7 reviewsiTotal number of Google reviews Alyosh has written across all businesses on Google Maps, not just this one.
I had a difficult irrigation wiring issue that another company spent significant time troubleshooting but could not resolve. The affected area of my lawn was already starting to dry out in the summer heat, and I had been manually watering it every day, so I needed the problem addressed quickly.
Dennis was able to fit me in on a priority/emergency basis. He quickly understood the issue, traced the wiring, found an alternate solution using an available controller zone, and had the affected irrigation area working again in about an hour.
The priority/emergency service was definitely premium-priced, but the experience and ability to diagnose and solve a complicated problem quickly made the difference. In this case, experience mattered because the issue was resolved without continuing to dig around the yard or replace unnecessary parts.
Services: Irrigation system repair & maintenance
Response from the owner · 2 months ago
Thank you for taking the time to share such a detailed review. I really appreciate the opportunity to help, especially after you had already spent considerable time trying to get the issue resolved.
Complex wiring problems can quickly turn into a lot of unnecessary digging, parts replacement, and expense if they aren't diagnosed correctly. I'm glad we were able to trace the problem, find an alternative solution, and get water back to that area quickly—especially in this extreme Texas summer heat.
Thank you for recognizing the value of experience and for trusting me with your system. I truly appreciate your business!
Dennis Hepler
HomeTown Sprinklers
TX Licensed Irrigator #2410
T
Tamara Dunn Amosson4 reviewsiTotal number of Google reviews Tamara has written across all businesses on Google Maps, not just this one.
Dennis is very thorough and a privilege to interact with.
On short notice Dennis installed a Rainbird controller, programmed the stations to apply correct balance of water throughout my yard.
His knowledge and expertise made the job quick and painless.
Price assessment: Great price
Services: Irrigation system repair & maintenance
Response from the owner · 2 months ago
Thank you so much, Tamara, for your kind words and for trusting HomeTown Sprinklers with your irrigation system. It was a pleasure meeting you and getting your new Rain Bird controller installed and programmed for your landscape's specific watering needs.
I truly appreciate your comments about the service and your experience. My goal is always to help customers understand their irrigation system, apply the right amount of water where it's needed, and never recommend more than what's necessary.
Thank you again for your support and for taking the time to leave such a thoughtful review. It was a privilege working with you, and I'm always here if you need anything in the future.
— Dennis Hepler
HomeTown Sprinklers
Texas Licensed Irrigator LI 2410
C
Cindy Bowland13 reviewsiTotal number of Google reviews Cindy has written across all businesses on Google Maps, not just this one.
Called Dennis in the evening to make an appointment. He messaged me some trouble shooting instructions. When I still could not get my irrigation system working he came over and was able to resolve the problem.
I was very impressed with Dennis's customer service and support.
I would definitely recommend Hometown Sprinklers (Dennis) for your irrigation needs.
Response from the owner · 2 months ago
Thank you so much for your kind words and recommendation!
I'm glad we were able to get your irrigation system back up and running. Sometimes a few troubleshooting steps can save a service call, but when that doesn't do the trick, I'm always happy to come out and get things resolved.
I truly appreciate your trust in HomeTown Sprinklers and your taking the time to share your experience. It was a pleasure helping you, and I'll be here whenever you need assistance in the future.
Thanks again!
— Dennis Hepler
HomeTown Sprinklers
Texas Licensed Irrigator LI 2410
C
CodyLocal Guide · 11 reviewsiTotal number of Google reviews Cody has written across all businesses on Google Maps, not just this one.
I ran into a somewhat emergent situation with my sprinkler system that decided to go out on me this afternoon, only an hour or so after I had several hundred dollars of new sod laid by another company that I needed to water every day the next few weeks. And this is right in the middle of July.
I'd sent Dennis a text and he was able to swing by just a couple hours later and solved my issue within a few minutes. Hugely grateful that I'm not stuck watering my lawn with a water hose the next few days with nearly 100-degree heat.
I'd used Dennis' services before today and very glad I kept his business card taped by my Rain Bird. I'll be calling HomeTown Landscape first if I ever need help again.
Services: Irrigation system repair & maintenance
Response from the owner · 3 months ago
Thank you so much, Cody, for taking the time to leave such a thoughtful review and for trusting me again with your irrigation system.
New sod in the middle of a Texas July definitely qualifies as a situation where every hour counts, so I'm glad I was able to get you back up and running before your investment was at risk. It's always my goal to respond as quickly as possible when circumstances allow, especially when a timely repair can prevent much bigger problems.
I really appreciate you keeping my business card handy and choosing HomeTown Sprinklers again. Repeat customers are the greatest compliment I can receive, and I'm grateful for the opportunity to help.
Thanks again for your continued trust and support. If you ever need anything in the future, just send me a text, and I'll do my best to help.
— Dennis Hepler
Texas Licensed Irrigator LI 2410
HomeTown Sprinklers
G
Greg Homen7 reviewsiTotal number of Google reviews Greg has written across all businesses on Google Maps, not just this one.
Dennis was quick, responsive, and highly informative. We were able to find my value, diagnose my sprinkler issue, and get things up and running in no time. Always great to have a responsive, local company to call! Will be doing business again as my go-to company if I run into future issues.
Price assessment: Great price
Services: Irrigation system repair & maintenance
Response from the owner · 3 months ago
Thanks so much, Greg! I really appreciate you taking the time to leave such a thoughtful review. I'm glad we were able to quickly locate the valve, diagnose the problem, and get your irrigation system back up and running without delay.
My goal is always to provide honest advice, responsive service, and help customers understand their sprinkler system rather than just make a repair. It means a lot to know you felt the experience was informative and worthwhile.
Thank you again for trusting Hepler's HomeTown Landscape & Irrigation. I look forward to helping you with any future irrigation needs!
B
Barry Harp5 reviewsiTotal number of Google reviews Barry has written across all businesses on Google Maps, not just this one.
I had an excellent experience with Hepler’s Hometown Sprinkler Repair. They were prompt, professional, and courteous from start to finish. They showed up when they said they would, quickly diagnosed the problem, and completed the repair efficiently. It’s refreshing to work with a company that values great customer service and quality workmanship. I highly recommend Hepler’s Hometown Sprinkler Repair to anyone looking for honest, reliable sprinkler service!
Price assessment: Reasonable price
Services: Irrigation system repair & maintenance
Response from the owner · 3 months ago
Thank you so much for your kind words and recommendation! We truly appreciate you taking the time to share your experience. It means a great deal to know you noticed our commitment to being on time, providing honest recommendations, and delivering quality workmanship.
Our goal has always been to provide the kind of service we'd want for our own family, and reviews like yours let us know we're on the right track.
Thank you again for trusting Hepler's HomeTown Sprinkler Repair. We look forward to helping you whenever you need us! — Dennis Hepler, Texas Licensed Irrigator LI 2410
D
Discount Backflow LLC7 reviewsiTotal number of Google reviews Discount has written across all businesses on Google Maps, not just this one.
Dennis is truly one of a kind, top level, Irrigation design, installation, repair, and everything in between. If you’re fortunate enough To get a booking with him, he is the best in the business and would highly recommend to anyone.
Price assessment: Great price
Services: Irrigation system repair & maintenance
Response from the owner · 3 months ago
Thank you so much for the incredible review! Your kind words truly mean a lot to me. I'm honored by your confidence and recommendation.
I've been fortunate to work in the irrigation industry for many years, and my goal has always been to provide the highest level of service, whether it's designing a new system, diagnosing a difficult problem, or making a simple repair. Every customer deserves honest advice, quality workmanship, and a solution that's built to last.
Thank you again for your trust and for taking the time to share your experience. I sincerely appreciate your support and look forward to helping you whenever you need us.
— Dennis Hepler, Texas Licensed Irrigator LI 2410