CARSTAR Alan Conner Collision Center

Brought my X3 in after a Jeep ran the light and hit me and then disappeared. There was more damage than intially anticipated from the adjustors estimate but everything was handled professionally and my new car looks GREAT!

Brought our repair here as recommended by ratings found on my insurance company's portal. The team is extremely professional and courteous - they definitely care about their work and take their work seriously. All the information provided was accurate, there were no surprises, and the work was completed with an… Read full review

As an engineer turned project manager, who is a car junkie at heart (I drive a Subaru STI for reference), I cannot be more impressed with CARSTAR Alan Conner Collision Center. They earned a customer for life. - Quality of the work is great. Couldn't see any shimmering or waves in the trunk lid paint where the dent… Read full review

Excellent job on the body repair to my car, great service and reasonable price!

Took my sons 4 Runner in to get an insurance quote on his bumper repair. The people here are GREAT and extremely thourough when explaing the process and approximate timeline. Daniel Campbell is top notch and the front desk young lady is very personable. Looking forward to moving forward.

Very good work. May not be the cheapest or fastest but excellent results and good people to work with. Would go back if had another body repair or paint job

Very professional, detail oriented. Work done to the highest standards and done in a reasonable time. They have their act together. I highly recommend them.

Very professional and friendly. Did an excellent job on my car and kept me posted on the progress. Returned my car very clean!

Alan Conner/Carstar worked on my car after it being rear-ended. They did an excellent job - it looks brand-new! Daniel, Caroline, and Alan gave extremely personal service with updates frequently as to the progress on my car. It was a pleasure working with them!

We brought our car in after an accident, feeling so anxious and honestly didn't know what to expect — but this place proved to us that we made the right decision. The team here works so hard and it really, really shows. Our car came back looking EXACTLY like it did before the accident. We're talking zero trace that… Read full review

Pretty bad damage on a 2020 Subaru Outback, brought the vehicle to Carstar due to their Subaru certification and excellent reviews. Shop didn’t disappoint, did a great job on the repair and stayed in communication with us bi-weekly during the repair process. Highly recommend, thank you again!

Had hail damage repair. Excellent work. Exceptional customer service. Received calls during the process with updates. Highly recommend.

Repairs was fast, friendly service. Was not happy all the paint dust was not cleaned off my all areas of my car.

I recently I had my car worked on and the RECEPTIONIST was very kind, polite and knowledgeable. Very pleasant. Daniel was magnificent with taking my car in for repairs and they kept me posted as the process moved along. They are very reputable and I would recommend them very highly . Best of the best.

CARSTAR Alan Conner Collision was excellent!! Daniel was an absolute pleasure to work with. He was attentive, professional and extremely detailed. He made the entire experience pleasant. He went over and above in the service he provided. I appreciated the Tuesday and Thursday updates on my car from Catherine as… Read full review

Daniel, Sarah and the team are positively excellent! I have been to them twice now, and each time they provide absolutely five star service and communication. I never feel uninformed or out of the loop. They do an excellent job of keeping me updated a minimum of twice a week. I highly recommend them.

After an accident they repaired my vehicle

Very nice to work with and my car looked great!

Such a hassle trying to get State Farm (the other driver's insurance) to do what was needed to repair my vehicle, it took months. But once I got the confirmation and started dealing with CARSTAR, it was a breeze! They handled everything quickly and professionally. Explained mundane things in a helpful way to someone… Read full review

I had a wonderful experience. Lots of communication on when the work would start meant the car was in the shop for only a short time. Weekly updates kept me informed of progress. When a part that was not part of the quote failed after repair, the team immediately jumped on the problem and got it solved.

Superb craftsmanship. Good pricing. Enjoy working with Daniel, the senior estimator. He has been there for over 10 years. Good to have a familiar face.

Excellent work and communication! They kept me informed each step of the way, and my car came out looking better than before the accident. Highly recommend!

Fantastic! No issues whatsoever. They updated twice/week on status. And 1 thing that they did that showed they really cared: I had a silhouette decal on the damaged area. I thought I’d have to go on line, look for another, & pay for it out of pocket. NBD really but they did this for me as part of their… Read full review

The team at AlanConner repaired my BMW X5 after I was involved in a rear end collision. Daniel, the team leader, did an excellent job of explaining the repair process, providing estimates, and keeping me informed twice a week throughout the repair process. The repairs were professionally completed and my car was… Read full review

I have used CARSTAR Alan Conner Collision Center twice, & each time I was very impressed with their work, friendliness & attention to every detail. All of the staff are truly good people, & it shows in their pride in their work. I have recommended Alan Conner to all my friends & family. I highly feel blessed to… Read full review

They were wonderful through the whole ordeal. Dealing with the insurance was a nightmare but they were great and had my best interests at heart. Gave me biweekly check ins even if nothing new happened. Answered all of my questions including the dumb ones. Highly recommend.

Had some body work needed due to someone bumping into my car. Noah walked through the process necessary to make the repairs. I was kept informed about the status of the car every other day and the repair was completed on time and looks great. I would definitely use them again and recommend them highly.

Took my car to them after being rear-ended. Incredibly friendly staff first and foremost. They kept me in mind as schedules opened up and were able to fit me into their work calendars rather quickly when a spot opened in what's a crazy car repair market. They gave me an estimate with pictures to document needed… Read full review

Unbelievably, our Nissan Rogue was rear-ended not once but twice within the span of 4 months. When looking for a body shop the first time, my insurance agent at State Farm suggested I use the team here at CARSTAR out on Gayton and man, I couldn't have been happier with the service we received. So, not 3 weeks after… Read full review

Great communication, good repair and very nice staff

I couldn't have asked for a better experience at Alan Conner Collision Center. From start to finish, the customer service was exceptional. Daniel Campbell, the team manager, began the process with me, checking over the body work needed for my Toyota. He even buffed out a door scratch for me and gave me a tour of… Read full review

Very professional. Excellent customer service.

I had been trying to fix my bumper for a while so I stopped in and asked how much they would charge me. Daniel came out and fixed it for me in the parking lot in under 5 minutes and I was good to go. Amazing service and glad I stopped by. Highly recommend.

My experience at Carstar was exceptional. The representative gave me several possible options for repairing the bodywork on my car. I chose the least expensive and the car ended up looking wonderful. The staff members were ready, willing, and able to help. I requested that the car be detailed. The price was very… Read full review

I researched several body shops in my area and found that Carstar Alan Conner had more 5 star ratings than the other body shops. I could not drive my car (broken seat belt) and there was extensive damage and the shop did a fantastic job repairing, replacing parts and painting. They kept me informed every step of the… Read full review

Excellent service with my car. Repairs were done to my car door and the results were very good. The staff are very nice and keep you informed on parts delivery. Their completion dates are accurate. Great to work with! Thank you!

Excellent customer service, pleasant staff and top notch body work, I highly recommend this establishment.

I don't often leave reviews for businesses, but Carstar Alan Conner Collision Center's level of service absolutely warrants recognition. I am not one to easily trust other people to work on my vehicles, and after many bad experiences with mechanics over the years, I now try to do all of my own vehicle maintenance.… Read full review

Very professional and timely and efficient

I can not say enough great things about Daniel and the staff here. I came in for an estimate to repair some damage to my front bumper after the car scraped the garage. Daniel throughly cleaned off all the garage paint from the bumper and gave me 3 options to "earn my business". Because the damage was vey minor… Read full review

Very nice folks and easy to work with!

They were the only body shop that asked first thing whether everyone was ok following our car accident.

Outstanding body shop. The work was flawless. The people are highly professional. They gave me updates twice each week. Whenever I called, someone answered the phone (vs recording). Couldn't ask for a more pleasant experience. I wish every company I dealt with was as competent, friendly, and professional as this one.

The repairs to my vehicle were completed on time and it looks great. Every single interaction with the shop was very professional and courteous. I hope not to need work on my vehicle any time soon, but if I do then I'll know exactly where to go.

I have been a customer for years, since my two daughters were new high school aged drivers and I needed auto body services with some frequency. I now have six grandchildren and less frequent autobody requirements. I was last in the shop this month after being rear-ended. Over the years and through multiple… Read full review

I had a simple fix just needed my passenger door handle replaced because it got some what crushed. while there was some scraps behind it there was no real damage and I was not going to turn it in on insurance. They fixed the door handle and did a great job getting the dent out where it was hit. Unlike other… Read full review

They were professional and courteous and repairs on my vehicle were completed on the day it was promised. Their customer service was above and beyond. I will continue to use this establishment for my auto body needs. Thank you Daniel, Noah, and Michelle.

Very professional and on top of communication!

Very positive

Excellent and prompt service; staff at Gayton Rd location were wonderful.

The team provides outstanding customer service. They handled the insurance company, provided a rental, updates on the service…not to mention the handiwork. Five stars across the board. Highly recommend!

Communication was clear from the moment I brought my car in until I picked it up. Estimate was detailed and clear; when additional issues were found, I was provided with options of what could be done and the cost of each option; status updates were provided. Car was clean at pick-up, and quality was excellent for… Read full review

Excellent customer service and they kept me updated the entire time.

The folks at Carstar are all so kind. They made the process to repair my car quick and transparent with great communication about the repair progress; they even dropped my car off at the rental car location for me in the setting of a family health emergency. My car looks amazing and they cleaned the inside so… Read full review

Excellent experience all around. this was our second time using Alan Conner Collision and they once again did an outstanding job! We also loved that they took the time to call us weekly with updates on our car's progress. everyone was friendly and helpful and the fact that they could provide the rental car also… Read full review

Great locally owned collision shop that treats customers like they want you to come back again, and remember you when you do. I have really enjoyed having a trust shop to take the occasional mishap to, and when there's no insurance involved I've always felt like they have my back and deal with me fairly. Daniel and Noah provide great customer service.

This is our third experience with Carstar Alan Connor’s business and we have always gotten great service and our vehicles were repaired beautifully and returned on time as promised. We are very pleased with this company and would do business with them again should the need arise.

Daniel Campbell went above and beyond to explain my options for repair of my vehicle and to help me. Would definitely recommend them.

Great customer service. Very easy to work with.

I had banged my fender on my narrow garage backing out and set up an appointment for an estimate. Upon arriving Noah begun the process of obtaining an estimate, he got Daniel to assist him and they had fixed the fender within 15 minutes! Without accepting any payment!! You do not find this kind of professionalism with kindness anymore!!