CARSTAR Alan Conner Collision Center
Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #61Position by Experts Score among all companies we track in this category. of 133 auto body shops · 4.9★ from 260 Google reviews
Report card
Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired CARSTAR Alan Conner Collision Center for 4 kinds of job.
CARSTAR Alan Conner Collision Center for painting
Clear ✕All 57 Google reviews tagged “Painting” · showing 20
Brought my X3 in after a Jeep ran the light and hit me and then disappeared. There was more damage than intially anticipated from the adjustors estimate but everything was handled professionally and my new car looks GREAT!
Brought our repair here as recommended by ratings found on my insurance company's portal. The team is extremely professional and courteous - they definitely care about their work and take their work seriously. All the information provided was accurate, there were no surprises, and the work was completed with an…
As an engineer turned project manager, who is a car junkie at heart (I drive a Subaru STI for reference), I cannot be more impressed with CARSTAR Alan Conner Collision Center. They earned a customer for life. - Quality of the work is great. Couldn't see any shimmering or waves in the trunk lid paint where the dent…
Excellent job on the body repair to my car, great service and reasonable price!
Very good work. May not be the cheapest or fastest but excellent results and good people to work with. Would go back if had another body repair or paint job
ALAN C0NNER DOES GREAT WORK BEEN USING THEM FOR MANY YEARS. GREAT COSTOMER SEVICE.. DANIEL THE MANAGER IS THE BEST TO WORK WITH REAL PROFESSIONAL..
We appreciated his doing what we asked for and not trying to get us to do more. Quick but very good scratch repair.
Very professional and friendly. Did an excellent job on my car and kept me posted on the progress. Returned my car very clean!
Alan Conner/Carstar worked on my car after it being rear-ended. They did an excellent job - it looks brand-new! Daniel, Caroline, and Alan gave extremely personal service with updates frequently as to the progress on my car. It was a pleasure working with them!
I'm more than pleased with the bumper they put on my car. The color is a perfect Match. Daniel was very professional and a pleasure to work with. He followed up with me upon ordering parts and when they would get there. He contacted me and let me know when my carc would be ready. I will continue doing business with them Thank, Tracey
We brought our car in after an accident, feeling so anxious and honestly didn't know what to expect — but this place proved to us that we made the right decision. The team here works so hard and it really, really shows. Our car came back looking EXACTLY like it did before the accident. We're talking zero trace that…
Repairs was fast, friendly service. Was not happy all the paint dust was not cleaned off my all areas of my car.
I recently I had my car worked on and the RECEPTIONIST was very kind, polite and knowledgeable. Very pleasant. Daniel was magnificent with taking my car in for repairs and they kept me posted as the process moved along. They are very reputable and I would recommend them very highly . Best of the best.
Daniel, Sarah and the team are positively excellent! I have been to them twice now, and each time they provide absolutely five star service and communication. I never feel uninformed or out of the loop. They do an excellent job of keeping me updated a minimum of twice a week. I highly recommend them.
After an accident they repaired my vehicle
Very nice to work with and my car looked great!
Such a hassle trying to get State Farm (the other driver's insurance) to do what was needed to repair my vehicle, it took months. But once I got the confirmation and started dealing with CARSTAR, it was a breeze! They handled everything quickly and professionally. Explained mundane things in a helpful way to someone…
I had a wonderful experience. Lots of communication on when the work would start meant the car was in the shop for only a short time. Weekly updates kept me informed of progress. When a part that was not part of the quote failed after repair, the team immediately jumped on the problem and got it solved.
Excellent work and communication! They kept me informed each step of the way, and my car came out looking better than before the accident. Highly recommend!
Fantastic! No issues whatsoever. They updated twice/week on status. And 1 thing that they did that showed they really cared: I had a silhouette decal on the damaged area. I thought I’d have to go on line, look for another, & pay for it out of pocket. NBD really but they did this for me as part of their…
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 77 | — |
| Painting | 57 | — |
| Steering & suspension repair | 3 | — |
| Electrical | 2 | — |
