CARSTAR Alan Conner Collision Center

Brought my X3 in after a Jeep ran the light and hit me and then disappeared. There was more damage than intially anticipated from the adjustors estimate but everything was handled professionally and my new car looks GREAT!

Brought our repair here as recommended by ratings found on my insurance company's portal. The team is extremely professional and courteous - they definitely care about their work and take their work seriously. All the information provided was accurate, there were no surprises, and the work was completed with an… Read full review

As an engineer turned project manager, who is a car junkie at heart (I drive a Subaru STI for reference), I cannot be more impressed with CARSTAR Alan Conner Collision Center. They earned a customer for life. - Quality of the work is great. Couldn't see any shimmering or waves in the trunk lid paint where the dent… Read full review

Excellent job on the body repair to my car, great service and reasonable price!

Very good work. May not be the cheapest or fastest but excellent results and good people to work with. Would go back if had another body repair or paint job

ALAN C0NNER DOES GREAT WORK BEEN USING THEM FOR MANY YEARS. GREAT COSTOMER SEVICE.. DANIEL THE MANAGER IS THE BEST TO WORK WITH REAL PROFESSIONAL..

We appreciated his doing what we asked for and not trying to get us to do more. Quick but very good scratch repair.

Very professional and friendly. Did an excellent job on my car and kept me posted on the progress. Returned my car very clean!

Alan Conner/Carstar worked on my car after it being rear-ended. They did an excellent job - it looks brand-new! Daniel, Caroline, and Alan gave extremely personal service with updates frequently as to the progress on my car. It was a pleasure working with them!

I'm more than pleased with the bumper they put on my car. The color is a perfect Match. Daniel was very professional and a pleasure to work with. He followed up with me upon ordering parts and when they would get there. He contacted me and let me know when my carc would be ready. I will continue doing business with them Thank, Tracey

We brought our car in after an accident, feeling so anxious and honestly didn't know what to expect — but this place proved to us that we made the right decision. The team here works so hard and it really, really shows. Our car came back looking EXACTLY like it did before the accident. We're talking zero trace that… Read full review

Repairs was fast, friendly service. Was not happy all the paint dust was not cleaned off my all areas of my car.

I recently I had my car worked on and the RECEPTIONIST was very kind, polite and knowledgeable. Very pleasant. Daniel was magnificent with taking my car in for repairs and they kept me posted as the process moved along. They are very reputable and I would recommend them very highly . Best of the best.

Daniel, Sarah and the team are positively excellent! I have been to them twice now, and each time they provide absolutely five star service and communication. I never feel uninformed or out of the loop. They do an excellent job of keeping me updated a minimum of twice a week. I highly recommend them.

After an accident they repaired my vehicle

Very nice to work with and my car looked great!

Such a hassle trying to get State Farm (the other driver's insurance) to do what was needed to repair my vehicle, it took months. But once I got the confirmation and started dealing with CARSTAR, it was a breeze! They handled everything quickly and professionally. Explained mundane things in a helpful way to someone… Read full review

I had a wonderful experience. Lots of communication on when the work would start meant the car was in the shop for only a short time. Weekly updates kept me informed of progress. When a part that was not part of the quote failed after repair, the team immediately jumped on the problem and got it solved.

Excellent work and communication! They kept me informed each step of the way, and my car came out looking better than before the accident. Highly recommend!

Fantastic! No issues whatsoever. They updated twice/week on status. And 1 thing that they did that showed they really cared: I had a silhouette decal on the damaged area. I thought I’d have to go on line, look for another, & pay for it out of pocket. NBD really but they did this for me as part of their… Read full review

They were wonderful through the whole ordeal. Dealing with the insurance was a nightmare but they were great and had my best interests at heart. Gave me biweekly check ins even if nothing new happened. Answered all of my questions including the dumb ones. Highly recommend.

Had some body work needed due to someone bumping into my car. Noah walked through the process necessary to make the repairs. I was kept informed about the status of the car every other day and the repair was completed on time and looks great. I would definitely use them again and recommend them highly.

Took my car to them after being rear-ended. Incredibly friendly staff first and foremost. They kept me in mind as schedules opened up and were able to fit me into their work calendars rather quickly when a spot opened in what's a crazy car repair market. They gave me an estimate with pictures to document needed… Read full review

Unbelievably, our Nissan Rogue was rear-ended not once but twice within the span of 4 months. When looking for a body shop the first time, my insurance agent at State Farm suggested I use the team here at CARSTAR out on Gayton and man, I couldn't have been happier with the service we received. So, not 3 weeks after… Read full review

Great communication, good repair and very nice staff

I couldn't have asked for a better experience at Alan Conner Collision Center. From start to finish, the customer service was exceptional. Daniel Campbell, the team manager, began the process with me, checking over the body work needed for my Toyota. He even buffed out a door scratch for me and gave me a tour of… Read full review

Very professional. Excellent customer service.

I researched several body shops in my area and found that Carstar Alan Conner had more 5 star ratings than the other body shops. I could not drive my car (broken seat belt) and there was extensive damage and the shop did a fantastic job repairing, replacing parts and painting. They kept me informed every step of the… Read full review

Excellent service with my car. Repairs were done to my car door and the results were very good. The staff are very nice and keep you informed on parts delivery. Their completion dates are accurate. Great to work with! Thank you!

Excellent customer service, pleasant staff and top notch body work, I highly recommend this establishment.

Very professional and timely and efficient

Very nice folks and easy to work with!

They were the only body shop that asked first thing whether everyone was ok following our car accident.

Outstanding body shop. The work was flawless. The people are highly professional. They gave me updates twice each week. Whenever I called, someone answered the phone (vs recording). Couldn't ask for a more pleasant experience. I wish every company I dealt with was as competent, friendly, and professional as this one.

The repairs to my vehicle were completed on time and it looks great. Every single interaction with the shop was very professional and courteous. I hope not to need work on my vehicle any time soon, but if I do then I'll know exactly where to go.

I have been a customer for years, since my two daughters were new high school aged drivers and I needed auto body services with some frequency. I now have six grandchildren and less frequent autobody requirements. I was last in the shop this month after being rear-ended. Over the years and through multiple… Read full review

Very professional and on top of communication!

Very positive

Excellent and prompt service; staff at Gayton Rd location were wonderful.

The team provides outstanding customer service. They handled the insurance company, provided a rental, updates on the service…not to mention the handiwork. Five stars across the board. Highly recommend!