Experts Reviews · Company report
Carter's My Plumber logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%96+23.3Value 14%79+11.2Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Carter's My Plumber

Speedway, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 651 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Carter's My Plumber is better than 93% of leak detection services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Carter's My Plumber is better than 96% of leak detection services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Carter's My Plumber is better than —% of leak detection services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Carter's My Plumber is better than 79% of leak detection services.B
79
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Carter's My Plumber is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Carter's My Plumber is better than 100% of leak detection services.A
100

Reviews for your job

Customers hired Carter's My Plumber for 8 kinds of job.

Carter's My Plumber for plumbing leak detection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.42
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$78–$630
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 36
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 42 Google reviews tagged “Plumbing leak detection” · showing 40

Kathleen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Wes did a great job finding the source and location of our bathroom leak that was dripping into our living room ceiling. He was polite and skilled, and my dogs loved him which is always a good sign.

Paid $1–200Reasonable pricePlumbing leak detection
Carol2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Joshua did a great job. Got here before time frame we were told. Called to let us know. Had to “think outside the box” to find the shut off valve as the grinder was marked “water” and was in a different pit!

Paid $400–600Reasonable priceGarbage disposal installationPlumbing leak detectionPlumbing pipe repair
Marjorie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

They solved a long term plumbing problem

Paid $400–600Reasonable priceToilet repairPlumbing leak detectionPlumbing leak repair
Sharon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Awesome job Thanks so much

Reasonable priceDrain cleaningPlumbing leak detectionPlumbing pipe repair
Sherry7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Very professional and considerate. Big Job inside and out. Work in progress. Estimate approved but more work may be necessary.

Paid $2,000+Reasonable priceWater heater installationDrain cleaningPlumbing leak detection
Jennifer10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

The technician was respectful and explained the issue and repairs needed clearly. Repair was made quickly and issue was resolved. Carter's is excellent and I will call them again for any future plumbing needs!

Paid $200–400Reasonable pricePlumbing leak detectionPlumbing leak repair
sharon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Out technician Josh was terriffic!!! We had a leak on first floor ceiling, thought it was from bathroom above. He found a leak from the roof. We are so happy he found it.

Paid $1–200Great pricePlumbing leak detection
Travis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Technician was very professional, skilled, and knowledgeable.

Paid $400–600Reasonable pricePlumbing leak detectionPlumbing pipe repair
Joanne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Kelson from Carters my Plumber was knowledgeable, approachable, and offered options that were reasonable when compared with other estimates I had gotten!.

Paid $2,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
RafaelLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Carter’s Plumbing was fantastic! Isaiah was on time, professional, and extremely helpful. He took the time to explain my issue, offered valuable suggestions without trying to sell me services I didn’t need, and focused on the right solution instead of creating unnecessary work on a potential bathroom leak issue. He…

Plumbing leak detectionPlumbing pipe repairFaucet repair
CodyLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Harry was the plumber sent out to our house to inspect/clear a drain clog and leak. He was able to identify the issue quickly and got it fixed in no time. Definitely recommend going with Carter's My Plumber and Harry did an amazing job!

Paid $200–400Reasonable pricePlumbing leak detection
Amy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jon did a great job replacing parts in our laundry room for us to get a new washer and dryer installed. They were very quick and came out very quickly to support our need.

Paid $400–600Plumbing leak detection
Adam10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

On time. Did a great job

Plumbing leak detection
Chris7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We have had two techs out to a commercial job at a Taco Bell in Indianapolis to take care of leaks and repairs of a water softener. Alex my last tech was extremely professional and down to earth and made the experience great for us. He did not stop until he found the source of the leak and his cleanliness and…

Paid $500–600Great pricePlumbing leak detectionPlumbing pipe repairWater tank repair
Aurelia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

John came out to the house today and displayed excellent customer service! I would definitely be calling him to service my plumbing concerns.

Plumbing leak detectionFaucet repair
Tre1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

John was a great Tech, very informative and knowledgeable about my water heater and plumbing issues! I’ll definitely be using Carter for any future issues or troubles. Thanks John!

Great priceToilet repairWater heater installationPlumbing leak detection
Joey12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Huge shoutout to Keith Lawson and John Pichett with Carters my plumber. Our sump decided to go out on us over Memorial Day weekend Keith and John came out to replace the sump pump. After installing the sump pump Keith walked around the property and noticed water was backing up in our yard from what turned out to be…

Paid $1,000+Great pricePlumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
SaloniLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Kelson did a fantastic job in fixing the garbage disposal that was badly installed by another handyman. The previous job had caused some damage thereby causing a leak. Kelson was quick to identify and rectify the problem and did so in a sincere manner. He was courteous and swift.

Reasonable pricePlumbing leak detection
Nancy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Found standing water under kitchen sink had no idea how long been there Zack R. Came and inspected everything,ran water, turned on disposal, even ran shower as that drain hooked to kitchen drain and no leak detected .When place built in 2001 workers did not correctly run all pipes. He suggested redoing pipe under…

Plumbing leak detection
Andre7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Awesome job. Very pleased with Carters Plumbing

Plumbing leak detectionPlumbing pipe repair
JenniLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

John was so great! He was able to show up the same day we made the request. He quickly diagnosed and fixed the issue. I would give 10 stars if I could!

Paid $600–700Reasonable pricePlumbing leak detectionPlumbing pipe repairFaucet installation
Isaiah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Carters Plumbing is our families Go too for plumbing. They are timely, quick to diagnose the problem and than finish the said project. My wife and I have used them for the past ten years and we will continue to do so. Highly recommend.

Paid $200–300Reasonable pricePlumbing leak detection
Maureen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I recently moved to the south side and found myself in need of a plumber. I'm happy to say i now have a plumber for any future needs. Thank you for the wonderful service.

Paid $100–200Great pricePlumbing leak detectionPlumbing pipe repair
Stephanie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We had two wonderful plumbers come out to fix a leak behind the shower wall. They explained everything and talked us through each step. Very respectful young men amd the DeBow family highly recommend Carter's!!!!

Paid $400–500Great pricePlumbing leak detectionPlumbing pipe repairShower repair
michaelLocal Guide · 125 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

First time calling this place definitely would recommend this place good on price and labor John was a great help and service

Paid $1–100Great pricePlumbing leak detectionPlumbing pipe repair
GregoryLocal Guide · 94 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Zach, Carter & John went above and beyond. Top notch and Carters should be proud to have them on their team. Great Job and this is why we use Carters Plumbing for all our plumbing needs.

Paid $1,000+Reasonable priceToilet repairGarbage disposal installationPlumbing leak detection
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Terrific service! Fast, friendly, and clearly experts. They diagnosed our leak issue and now we know how to move forward! Josh S. was direct, funny, and fast - one of the best plumbers I’ve ever worked with!

Paid $100–200Great pricePlumbing leak detection
AutumnLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Who wants to work on Christmas Eve? Not me but Peyton from Carter's plumbing came out and fixed the leak under my sink. He was very professional and explained the issue clearly. Sorry you have to work today, but I am glad you were available. Merry Christmas!

Plumbing leak detectionPlumbing pipe repair
jeremy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

John was fantastic! Fast, polite, amazing work!!

Plumbing leak detectionPlumbing pipe repairFaucet repair
Karah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Our plumber was absolutely outstanding. He was kind and very knowledgeable. He went out of his way to make sure our dishwasher, and other appliances worked prior to leaving!

Reasonable pricePlumbing leak detection
TonyLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Great service, thanks! I thought it was going to be a disaster but it was a quick easy fix. Thanks for being honest.

Paid $1–100Great pricePlumbing leak detection
Lisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

They were on time snd took care of the issue I called about then some additional. Our repair guy explained everything very well and laid out all of our options and checked several times before leaving to make sure everything worked. Very nice, prompt and educated in what needed to be done.

Paid $300–400Reasonable pricePlumbing leak detectionPlumbing pipe repairGarbage disposal repair
AshleyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Alex and Ashton were great. What we thought would be simple leak detection wound up taking quite a bit of time but Alex was thorough and eventually tracked it to our water heater. Was able to get a new one and get installed same day. Top notch service!

Paid $1,000+Reasonable priceWater heater installationPlumbing leak detection
Tiffany5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Wesley was so knowledgeable, patient, and quick. Would definitely recommend Carter's My Plumbing. Thank you for taking care of my grandma Wesley.

Reasonable pricePlumbing leak detectionPlumbing pipe repair
Aidan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Joshua was very helpful! We had 3 different people come out before him and they weren’t able to diagnose the problem. Joshua did it in 2 minutes and was very helpful and friendly.

Paid $100–200Reasonable pricePlumbing leak detection
Mario11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Showed up on time and assessed the situation quickly. Very happy.

Paid $300–400Reasonable pricePlumbing leak detection
Abigail5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We want to give a huge shout out to Wes. He was here today and we are very pleased! We called Carter to help with a leak under our sink. We bought a new dishwasher and noticed water dripping from the valve where the water travels to the dishwasher. Was was very professional and personable to talk to. He determined…

Great pricePlumbing leak detection
Jake2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Wes quickly diagnosed and repaired the leak efficiently, painless process.

Plumbing leak detectionPlumbing pipe repair
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Rating only, no written review.

Paid $200–400Reasonable pricePlumbing leak detectionFaucet repair
KassiLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Rating only, no written review.

Paid $800–1,000Reasonable priceToilet repairPlumbing leak detectionPlumbing pipe repair

Show more plumbing leak detection reviews (2 more) →

Price

$447+7% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 56%Overpriced 5%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair64$176–$656
Plumbing pipe repair61$322–$1.1k
Water heater installation61$1.2k–$2.5k
Drain cleaning45$161–$493
Plumbing leak detection42$78–$630
Faucet repair25$166–$529
Faucet installation18$292–$593
Garbage disposal installation17$295–$654

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