How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%96+23.3Value 14%79+11.2Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORECarter's My Plumber
Speedway, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 651 Google reviews
Report card
Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Carter's My Plumber for 8 kinds of job.
Carter's My Plumber for toilet repair
Clear ✕All 64 Google reviews tagged “Toilet repair” · showing 40
My technician was very professional and helpful with describing the issue to me. I enjoyed having him as my technician. Thanks,
They solved a long term plumbing problem
Quick toilet fix from Wes today. He was professional, respectful, knowledgeable, and quite the cat lover! I'll be calling him for all my repairs in the future. Highly recommend.
Peyton did an exceptional job and was very pleasant to work with
Our Tech Peyton Myers was awesome. He showed up early and resolved all of our issues. Very clean and professional experience. Thank you for making our plumbing emergency less stressful!
John provided exceptional service and fixed my toilet while at my home on a different issue. He was very courteous and helpful. John showed me the cause of the problem.
My Carter Plumber was able to come out the same day we called about our toilet leaking into the basement. I very much appreciate the quick service. John Tex, the technician that came out was able to solve our situation with ease. Thank you John!
My Carter plumber was efficient and professional. He brought along a new person who did most of the work with Harry’s supervision. The new plumber was focused on and did a good job installing my new toilet. Thank you!
Had avoided to call plumber but couldn’t fix it on my own. Asked ai who were most reputable plumbing companies. Ai suggested several and I decided to go with Carter my plumber and glad I did my experience was a 5 star rating. Thank you
The service was great and the repair man was very personable. I do think the price was a bit high for installing a wax ring for a toilet. $411.
John was on time, very thorough and professional. 1st Class service from Carter’s My Plumber once again!
Wesley was amazing, right to the point and price was great
Great customer service!
A wonderful respectful professional person we really like Gabriel I just wish my husband would stop singing that jingle LOL
John was a great Tech, very informative and knowledgeable about my water heater and plumbing issues! I’ll definitely be using Carter for any future issues or troubles. Thanks John!
John was fantastic!!!
John came out and was great! Thanks!
We had a clogged drain,they used a snake to clear the drain,they were on time and affordable !
John was very professional & personable; took care of the plumbing issues with no problem.
Good work!, definitely more knowledgeable than the last plumber I had in my house. Alex P on the drain team. single mom (comfortable with him in my home) more expensive than I anticipated!
Alex was very courteous, helpful with good advice and quickly solved our problem. Would request him in the future.
Was able to receive service same day within a couple of hours. Alex our Technician was very nice and knowledgeable. Will definitely call again for any emergency plumbing issues.
Pleasant, friendly, efficient, and even like cats. Very commendable.
Professional, handled the job like experts, and also helped with advice. Harry and Keaton worked well and took care of the issue at hand.
I needed a new toilet because subfloor had ruined flange. John did an amazing job and even hooked up my new vanity. Old houses are a challenge but he got it done, super great guy!
This is a wonderful company. On time with clean, courteous workers. I am very pleased with them and will use them again. Highly recommended.
Great service! In and out within 20 minutes.
Came same day. Took care of problems. Very informative.
John did an amazing job fixing our toilets! He was very friendly and professional.
Zach, Carter & John went above and beyond. Top notch and Carters should be proud to have them on their team. Great Job and this is why we use Carters Plumbing for all our plumbing needs.
Things were great 👍
I have used Carter’s for multiple jobs. They are always kind and courteous and clean up like they were never there. They are always quick to schedule and are helpful when I have questions. John was very communicative with his ETA, his work load, and walked me through the fixes when he completed the job. Would highly recommend!
Harry was great! Professional, courteous and made sure we understood exactly what he was doing and why. Excellent experience
Mr. Miller did an awesome job, and gave me great advice.
CJ was awesome. He was very knowledgeable in his job. He had a great personality. The work he did was wonderful. He was professional and courteous. I will call Carter's again if I ever have another plumbing problem.
Great communication and offered multiple solutions. Able to schedule same day and even able to get in earlier than the scheduled appointment. Nice and friendly too
Polite, friendly and knowledgeable. He fixed our problem and gave us advice. Very helpful.
Always solve the issue with expertise and courtesy. Harry and Ashton were fast and excellent!!
Work is not totally completed yet, but I foresee a good resolution.
Wesley Bash, our tech, for today is an absolute gem!! He not only fixed our problem but is very knowledgeable and takes his time to explain your problem and the fix amd doesn't rush you thru until you understand. I will request Wes everytime I need Carters who also are a great company. I called yesterday and they…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 64 | $176–$656 |
| Plumbing pipe repair | 61 | $322–$1.1k |
| Water heater installation | 61 | $1.2k–$2.5k |
| Drain cleaning | 45 | $161–$493 |
| Plumbing leak detection | 42 | $78–$630 |
| Faucet repair | 25 | $166–$529 |
| Faucet installation | 18 | $292–$593 |
| Garbage disposal installation | 17 | $295–$654 |
