How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%96+23.3Value 14%79+11.2Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORECarter's My Plumber
Speedway, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 651 Google reviews
Report card
Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Carter's My Plumber for 8 kinds of job.
Carter's My Plumber for water heater repair
Clear ✕All 17 Google reviews tagged “Water heater repair”
Very professional and considerate. Big Job inside and out. Work in progress. Estimate approved but more work may be necessary.
John provided exceptional service and fixed my toilet while at my home on a different issue. He was very courteous and helpful. John showed me the cause of the problem.
John was incredibly knowledgeable, efficient, and friendly! All the office staff were very helpful and a real person answered the phone every time I called. Highly recommend.
John was very friendly and finished the job quickly!
John P. Did and amazing and efficient job today!!! Recommend!!!
Zach R was great and handled our needs perfectly.
They were on time and very helpful.
Techniction was straight forward, clean and honest. My only issue is that when making my appointment I told the person that sets it that I had an O Smith water heater and the pilot light would not stay lit after lighting. When the tech was here, he said that your company does NOT service that brand. I feel that I…
John was great very thorough and explained everything before, during, and after completion. He was quick to say new water heater instead diagnosed the issue and was able to it resolved.
Extremely professional, efficient and prompt. I called with a problem at 8 in the morning and problem was fixed before noon. Very reasonable price and the technician was very nice and knowledgeable and diagnosed problems quickly and fixed. Extremely satisfied customer.
Carter my plumber is great. Great product and service and fast service. Wes was smooth, cool respectfully courteous and in and out super productive.
Arrived on time and explained what was going on. Took care of the problem.
Isaiah did a wonderful job. He called early and asked if he could come. It was great he could get there early. He fixed the problem! No issues. Thanks so much!
Response time was great! Wes called with estimated time for arrival and met that estimate. A very professional and personable. He diagnosed, repaired then explained the issue clearly. Completed the repair within 15 minutes!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 64 | $176–$656 |
| Plumbing pipe repair | 61 | $322–$1.1k |
| Water heater installation | 61 | $1.2k–$2.5k |
| Drain cleaning | 45 | $161–$493 |
| Plumbing leak detection | 42 | $78–$630 |
| Faucet repair | 25 | $166–$529 |
| Faucet installation | 18 | $292–$593 |
| Garbage disposal installation | 17 | $295–$654 |
