How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%86+20.8Value 14%84+11.9Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORECarter's My Plumber
Speedway, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 2,947 Google reviews
Report card
Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Carter's My Plumber for 8 kinds of job.
Carter's My Plumber for drain cleaning
Clear ✕All 137 Google reviews tagged “Drain cleaning” · showing 20
Jarred did a good job. Quick. Thanks Nice fella.
Harry was very professional and friendly. Thank you for fixing our drain problem.
Our issue ended up being worse than we expected but the gentleman who came out was super diligent and kept us in the know at every step. By the end we were celebrating as if we had just won the Super Bowl! Thanks, Harry for getting us truly out of a sticky situation - great customer experience from the time I called through the final step!
Kelson was great ! He knew what was going on from my description and he fixed it. Thank you
My service technician Hayden was awesome! He explained things thoroughly
Quick response, professional service, Very knowledgeable tech.
Kelson did a great job installing two new toilets in our office . On time , clean very professional work . Everything Carters has done has been great!
Great Job!
Great customer service. Technician was personable. Overall a good experience. I personally think $250 for a clogged kitchen sink seemed a little high to me but I’m grateful to have my sink back!
I use Carters On all of our properties….. The absolute best plumbers ever !!!!
Kelson was very nice. Not sure where leak is coming from so recommended diggers. They are scheduled for Thursday AM.
Always prompt and professional! I have used them commercially and residentially; could not be more satisfied with their service and price!
Had them come out to my house today to replace a couple of flappers. Turned out that it was covered under a warranty. Had them install two toilets over nine years ago and they were the ones who informed me that it was covered under the warranty. Wes was the one who did the work. He was very professional and…
Our kitchen sink wouldn't drain. Backed up bad. And stinky, to boot. Alex was our tech. Quick look around, then he prepared a game plan. He cleared that blockage like a champ. Alex was so good as explaining what he was doing, and what will probably require attention sooner than later. And I never felt that he was…
The Young Man ( Kelson ) who came out was respectful . He cleared our Drain in little time . So Awesome I had no mess to clean up afterwards , He was finished in less than 10 minutes . He Done A Great Job . If our Drain ever gets stopped up again. I would definitely call Carter's My Plumbing .
They installed a water softener and fixed some plumbing issues under the home. Wonderful people and easy to work with.
I cannot say enough good things about Carter's. I had used them in the past. So when I had a recent emergency (involving several issues), I called them again. The office staff was so friendly. And the technicians were very helpful and responsive. First, I worked with Harry Miller. He was very nice and professional.…
Technician did a fine job, but $300 to clear a kitchen sink clog was way too expensive.
Keyton and Harry were on time, professional, and respected our space by wearing shoe covers. Did a great job!
My technician, Myles, was very knowledgeable and personally, and he was more than fair working with me to get the best prices. He figured out the issue and fixed it in about an hour. He even provided some tips to prevent future issues. Absolutely great service all around. I wish I could give more than 5 stars!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Water heater installation | 240 | $1.2k–$2.5k |
| Plumbing pipe repair | 181 | $322–$1.1k |
| Toilet repair | 147 | $176–$656 |
| Drain cleaning | 137 | $161–$493 |
| Plumbing leak detection | 124 | $78–$630 |
| Plumbing leak repair | 98 | $227–$807 |
| Faucet installation | 89 | $292–$593 |
| Faucet repair | 81 | $166–$529 |
