How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%86+20.8Value 14%84+11.9Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORECarter's My Plumber
Speedway, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 2,947 Google reviews
Report card
Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Carter's My Plumber for 8 kinds of job.
Carter's My Plumber for drain cleaning
Clear ✕All 137 Google reviews tagged “Drain cleaning” · showing 40
Jarred did a good job. Quick. Thanks Nice fella.
Harry was very professional and friendly. Thank you for fixing our drain problem.
Our issue ended up being worse than we expected but the gentleman who came out was super diligent and kept us in the know at every step. By the end we were celebrating as if we had just won the Super Bowl! Thanks, Harry for getting us truly out of a sticky situation - great customer experience from the time I called through the final step!
Kelson was great ! He knew what was going on from my description and he fixed it. Thank you
My service technician Hayden was awesome! He explained things thoroughly
Quick response, professional service, Very knowledgeable tech.
Kelson did a great job installing two new toilets in our office . On time , clean very professional work . Everything Carters has done has been great!
Great Job!
Great customer service. Technician was personable. Overall a good experience. I personally think $250 for a clogged kitchen sink seemed a little high to me but I’m grateful to have my sink back!
I use Carters On all of our properties….. The absolute best plumbers ever !!!!
Kelson was very nice. Not sure where leak is coming from so recommended diggers. They are scheduled for Thursday AM.
Always prompt and professional! I have used them commercially and residentially; could not be more satisfied with their service and price!
Had them come out to my house today to replace a couple of flappers. Turned out that it was covered under a warranty. Had them install two toilets over nine years ago and they were the ones who informed me that it was covered under the warranty. Wes was the one who did the work. He was very professional and…
Our kitchen sink wouldn't drain. Backed up bad. And stinky, to boot. Alex was our tech. Quick look around, then he prepared a game plan. He cleared that blockage like a champ. Alex was so good as explaining what he was doing, and what will probably require attention sooner than later. And I never felt that he was…
The Young Man ( Kelson ) who came out was respectful . He cleared our Drain in little time . So Awesome I had no mess to clean up afterwards , He was finished in less than 10 minutes . He Done A Great Job . If our Drain ever gets stopped up again. I would definitely call Carter's My Plumbing .
They installed a water softener and fixed some plumbing issues under the home. Wonderful people and easy to work with.
I cannot say enough good things about Carter's. I had used them in the past. So when I had a recent emergency (involving several issues), I called them again. The office staff was so friendly. And the technicians were very helpful and responsive. First, I worked with Harry Miller. He was very nice and professional.…
Technician did a fine job, but $300 to clear a kitchen sink clog was way too expensive.
Keyton and Harry were on time, professional, and respected our space by wearing shoe covers. Did a great job!
My technician, Myles, was very knowledgeable and personally, and he was more than fair working with me to get the best prices. He figured out the issue and fixed it in about an hour. He even provided some tips to prevent future issues. Absolutely great service all around. I wish I could give more than 5 stars!
Kelson arrived on time and was very professional. He quickly diagnosed our issue and fixed the problem. Everything was done at a fair price. We would use him again in the future.
They were the best. Would not let Me do anything. Very neat and safety minded. Will recommend Carter A+ rating.
Words can not express how happy I am with Carter's My Plumber. They have completed several jobs for me at two houses and also my office. They show up when they say they will, send text and call when on their way, they diagnosis the problem fast and complete the work promptly. They are affordable, knowledgeable,…
Scheduler coordinated two different plumbers to come at same time as there were two different plumbing problems. They were on time, friendly, efficient, and fixed our plumbing problems. We have used their services for a wide variety of plumbing needs for years as they are always reliable.
Alex P on the drain team was here today & did an EXCELLENT job. He let me know when he was coming. He was clean & polite. He cleaned out my drain quickly & efficiently. He left things cleaner than it was before he came. He let me know up front what the cost would be. I will not hesitate to recommend you all to everyone I know
Service technicians were friendly and customer service was adamant about ensuring we were satisfied with everything. Thank you and we will keep you in mind for future work.
Showed up in time frame promised, tried tub drain first, found main was the problem and snaked it out to clear problem
Peyton was prompt and efficient. He came within a few days of calling for routine maintenance. He ran the warranty check on our water heater and gave me a detailed report. Service was covered as part of the warranty from Carters.
Our water softener had a melydown. It sent the beeds from it's innards thru our whole water system. John had to clean them out from every water line. This service was as good as it gets. John was professional, courteous, friendly, knowledgeable and an overall great guy. His professional knowledge was excellent and…
Excellent customer service and quality job! Happy with everything from start to finish!
The service guy Alex P that came out quickly found the problem, he was very professional and friendly. I would definitely recommend Carter's My Plumber.
Technician(Alex P.) was incredibly professional and helpful in not only fixing the issues I had but also helping with preventative measures to ensure my plumbing conditions stay good longer. My only complaint is the $247 for clearing a clogged toilet and shower drain. However, thank you to Carter's My Plumber and to the technician who made the house call!
Very fast service
Dispatcher was friendly and courteous. And she worked me in on extremely short notice, as there was a recent cancelation. Technician showed up within an hour of my initial call. The technician was prompt, friendly and professional.
Your guy had me run the bathtub. And flush the toilet, to see if water went through the main drain, claim there was a mess that went through. Seems like my drains still run slow. And he didn't put the cover back on the drain cleanout pipe. Wasn't worth 79.00. The only good thing was he did call and up his appt to a much earlier time
Very professional! On time. Does quality work. Highly recommend!
Very impressed with how quickly my request was answered.
Quick service and courteous workers
Jacob Treon was the plumber and he cleaned out my drain thoroughly in little time. He was very knowledgeable and very pleasant. He gave me tips on what and what not to do in the future. I was very satisfied with the service and with Jacob taking care of my issue; very professional!
This is an awesome company. Highly recommend.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Water heater installation | 240 | $1.2k–$2.5k |
| Plumbing pipe repair | 181 | $322–$1.1k |
| Toilet repair | 147 | $176–$656 |
| Drain cleaning | 137 | $161–$493 |
| Plumbing leak detection | 124 | $78–$630 |
| Plumbing leak repair | 98 | $227–$807 |
| Faucet installation | 89 | $292–$593 |
| Faucet repair | 81 | $166–$529 |
