Experts Reviews · Company report
Carter's My Plumber logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%86+20.8Value 14%84+11.9Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Carter's My Plumber

Speedway, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 2,947 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Carter's My Plumber is better than 86% of leak detection services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Carter's My Plumber is better than 86% of leak detection services.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Carter's My Plumber is better than 97% of leak detection services.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Carter's My Plumber is better than 84% of leak detection services.A
84
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Carter's My Plumber is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Carter's My Plumber is better than 100% of leak detection services.A
100

Reviews for your job

Customers hired Carter's My Plumber for 8 kinds of job.

Carter's My Plumber for drain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.137
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$161–$493
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 38
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.82%

All 137 Google reviews tagged “Drain cleaning” · showing 80

Woody3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★

Jarred did a good job. Quick. Thanks Nice fella.

Paid $400–600Reasonable priceDrain cleaning
Timothy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Harry was very professional and friendly. Thank you for fixing our drain problem.

Drain cleaning
Ashley12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Our issue ended up being worse than we expected but the gentleman who came out was super diligent and kept us in the know at every step. By the end we were celebrating as if we had just won the Super Bowl! Thanks, Harry for getting us truly out of a sticky situation - great customer experience from the time I called through the final step!

Reasonable priceDrain cleaning
DawnptbaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Kelson was great ! He knew what was going on from my description and he fixed it. Thank you

Drain cleaning
Melanie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My service technician Hayden was awesome! He explained things thoroughly

Paid $200–400Not sureDrain cleaning
NickLocal Guide · 426 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Quick response, professional service, Very knowledgeable tech.

Paid $1–200Reasonable priceDrain cleaning
JeffLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Kelson did a great job installing two new toilets in our office . On time , clean very professional work . Everything Carters has done has been great!

Paid $600–800Great priceWater heater installationDrain cleaningPlumbing leak detection
Denise7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great Job!

Paid $200–400Reasonable priceToilet repairDrain cleaningFaucet repair
JeniferLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great customer service. Technician was personable. Overall a good experience. I personally think $250 for a clogged kitchen sink seemed a little high to me but I’m grateful to have my sink back!

Paid $200–400OverpricedDrain cleaning
Donnie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I use Carters On all of our properties….. The absolute best plumbers ever !!!!

Paid $1–200Great priceDrain cleaning
Judith1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Kelson was very nice. Not sure where leak is coming from so recommended diggers. They are scheduled for Thursday AM.

Paid $200–400Not sureDrain cleaning
Annie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Always prompt and professional! I have used them commercially and residentially; could not be more satisfied with their service and price!

Reasonable priceWater heater installationDrain cleaning
Vince5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Had them come out to my house today to replace a couple of flappers. Turned out that it was covered under a warranty. Had them install two toilets over nine years ago and they were the ones who informed me that it was covered under the warranty. Wes was the one who did the work. He was very professional and…

Paid $400–600Not sureDrain cleaning
MichaelLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Our kitchen sink wouldn't drain. Backed up bad. And stinky, to boot. Alex was our tech. Quick look around, then he prepared a game plan. He cleared that blockage like a champ. Alex was so good as explaining what he was doing, and what will probably require attention sooner than later. And I never felt that he was…

Paid $200–400Reasonable priceDrain cleaning
Denise3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

The Young Man ( Kelson ) who came out was respectful . He cleared our Drain in little time . So Awesome I had no mess to clean up afterwards , He was finished in less than 10 minutes . He Done A Great Job . If our Drain ever gets stopped up again. I would definitely call Carter's My Plumbing .

Paid $200–400Not sureDrain cleaning
Carol1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

They installed a water softener and fixed some plumbing issues under the home. Wonderful people and easy to work with.

Paid $2,000+Reasonable priceDrain cleaning
Monica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I cannot say enough good things about Carter's. I had used them in the past. So when I had a recent emergency (involving several issues), I called them again. The office staff was so friendly. And the technicians were very helpful and responsive. First, I worked with Harry Miller. He was very nice and professional.…

Paid $1,000+Reasonable priceToilet repairDrain cleaningPlumbing leak detection
Rick8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★

Technician did a fine job, but $300 to clear a kitchen sink clog was way too expensive.

Drain cleaning
LaVonnaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Keyton and Harry were on time, professional, and respected our space by wearing shoe covers. Did a great job!

Paid $100–200Not sureDrain cleaning
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

My technician, Myles, was very knowledgeable and personally, and he was more than fair working with me to get the best prices. He figured out the issue and fixed it in about an hour. He even provided some tips to prevent future issues. Absolutely great service all around. I wish I could give more than 5 stars!

Paid $500–600OverpricedToilet repairDrain cleaning
Christopher5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Kelson arrived on time and was very professional. He quickly diagnosed our issue and fixed the problem. Everything was done at a fair price. We would use him again in the future.

Reasonable priceDrain cleaning
John8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

They were the best. Would not let Me do anything. Very neat and safety minded. Will recommend Carter A+ rating.

Paid $500–600Reasonable priceDrain cleaning
Gayle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Words can not express how happy I am with Carter's My Plumber. They have completed several jobs for me at two houses and also my office. They show up when they say they will, send text and call when on their way, they diagnosis the problem fast and complete the work promptly. They are affordable, knowledgeable,…

Paid $300–400Great priceToilet repairShower installationDrain cleaning
Linda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Scheduler coordinated two different plumbers to come at same time as there were two different plumbing problems. They were on time, friendly, efficient, and fixed our plumbing problems. We have used their services for a wide variety of plumbing needs for years as they are always reliable.

Paid $100–200Reasonable priceDrain cleaningFaucet repair
Valerie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Alex P on the drain team was here today & did an EXCELLENT job. He let me know when he was coming. He was clean & polite. He cleaned out my drain quickly & efficiently. He left things cleaner than it was before he came. He let me know up front what the cost would be. I will not hesitate to recommend you all to everyone I know

Paid $200–300Great priceDrain cleaning
Braeden2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Service technicians were friendly and customer service was adamant about ensuring we were satisfied with everything. Thank you and we will keep you in mind for future work.

Drain cleaningService not listed
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Showed up in time frame promised, tried tub drain first, found main was the problem and snaked it out to clear problem

Paid $300–400Drain cleaning
Ryan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Peyton was prompt and efficient. He came within a few days of calling for routine maintenance. He ran the warranty check on our water heater and gave me a detailed report. Service was covered as part of the warranty from Carters.

Great priceDrain cleaningWater heater repair
donna8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Our water softener had a melydown. It sent the beeds from it's innards thru our whole water system. John had to clean them out from every water line. This service was as good as it gets. John was professional, courteous, friendly, knowledgeable and an overall great guy. His professional knowledge was excellent and…

Paid $1,000+Great priceDrain cleaningPlumbing pipe repairFaucet repair
Laura10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Excellent customer service and quality job! Happy with everything from start to finish!

Drain cleaning
AudreyLocal Guide · 153 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

The service guy Alex P that came out quickly found the problem, he was very professional and friendly. I would definitely recommend Carter's My Plumber.

Paid $300–400Great priceToilet repairDrain cleaningService not listed
Maka1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★

Technician(Alex P.) was incredibly professional and helpful in not only fixing the issues I had but also helping with preventative measures to ensure my plumbing conditions stay good longer. My only complaint is the $247 for clearing a clogged toilet and shower drain. However, thank you to Carter's My Plumber and to the technician who made the house call!

Paid $200–300OverpricedToilet repairDrain cleaning
RoslynLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Very fast service

Paid $200–300Not sureToilet repairDrain cleaning
simmarket15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Dispatcher was friendly and courteous. And she worked me in on extremely short notice, as there was a recent cancelation. Technician showed up within an hour of my initial call. The technician was prompt, friendly and professional.

Paid $200–300Reasonable priceDrain cleaningPlumbing pipe repair
Terri2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★

Your guy had me run the bathtub. And flush the toilet, to see if water went through the main drain, claim there was a mess that went through. Seems like my drains still run slow. And he didn't put the cover back on the drain cleanout pipe. Wasn't worth 79.00. The only good thing was he did call and up his appt to a much earlier time

Paid $1–100OverpricedDrain cleaning
dean18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very professional! On time. Does quality work. Highly recommend!

Drain cleaning
Jeff1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very impressed with how quickly my request was answered.

Reasonable priceDrain cleaning
Judy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Quick service and courteous workers

Water heater installationDrain cleaning
Margie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jacob Treon was the plumber and he cleaned out my drain thoroughly in little time. He was very knowledgeable and very pleasant. He gave me tips on what and what not to do in the future. I was very satisfied with the service and with Jacob taking care of my issue; very professional!

Drain cleaning
Beverly8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

This is an awesome company. Highly recommend.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Curt6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

They were prompt (even early!) and efficient. Great job. Will use them again.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Maggie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The service technician’s were very knowledgeable which was needed for my 100 year old home! I would highly recommend Carter Plumbing for all your plumbing needs!

Drain cleaning
kjbget1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Doing business with this company has been a wonderful experience they've done all my plumbing needs they've always given me a decent prize and quality friendly service

Toilet installationWater heater installationFaucet repair
Donna14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I was given their name when my water heater unexpectedly went out. Able to schedule quickly to get the water heater installed during 36 degree weather. Alex was very professional and knowledgeable. He completed the work in a timely manner. Their office staff (Trisha) is the best. She is compassionate and…

Drain cleaningWater tank installation
Sherry7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Initial visit with Payton was great. LARRY the estimator also great. Wes and j-Rod worked very well as a team. Both were so very respectful and dedicated to doing their best for a job well done. Thank you Wes!

Faucet repairPlumbing pipe repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Amanda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Taylor was awesome! Very knowledgeable and did an amazing job!

Toilet repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
SteveLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Made a good decision calling Carter's, Peyton was our tech and after he cleared our drains we are very happy. He cleaned up so you couldn't even tell he had been here. Arrived on time and knew his job. Five stars from us! .

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Debbie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Peyton was friendly, knowledgeable and courteous. I would definitely use this company again.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
RomanLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The gentleman that came out was very friendly. Explained what he was going to do and how much it would cost, prior to starting the job. No surprises. No mess. A great experience. Work completed: cleared 2 sinks, slow drain and repaired a leaky facet in the bath tub. Cleared the bath tub drain, which was…

Plumbing leak repairDrain cleaningWater tank repair+ Responsiveness+ Quality+ Professionalism
Julia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The tech. was cordial. Explained what he was going to do before doing it. Left the areas clean. Great job!

Water heater repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Carol10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did a check on our sump pump and they cleaned the water heater and water softener. He did a great job he was very personable. We’ve always had good service from Carter.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Denise6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jared did an awesome job!! Was so excited that he was able to clear the drain that I offered to do the clean up but he insisted on making sure there was no mess left behind. Used Carter’s for a different issue last October and since it was a positive experience, decided to use them again today. Carter’s is the one to call!!!

Drain cleaning
Rodney3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jess did everything right. He kept everything clean and cleared the Dragon. Completely satisfied!

Drain cleaning
RebaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I used this business for the hydro jetting of my main line because of roots. Jacob came out and did a wonderful job clearing my line. I was told by other companies just need to get my sewer line pulled up and fixed, one of them didn't even look in my line just quoted me something INSANE and basically said to have…

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Christina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jess came out and worked on my kitchen drain they was clogged. It was a tough one and after a few attempts he was successful in clearing it. He was polite, arrived early after calling ahead, cleaned up after himself, showed me pictures, and explained the process. I will definitely use this company again for my plumbing needs

Drain cleaning
Edward3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Luke was very professional and communicated throughout the process. I am well pleased with the repairs he completed and his professionalism. Thanks D

Plumbing pipe repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Mickey9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jess was very nice and professional. On time and was able to clear the drain of its clog. Kitchen sink working once again. Thank you😊

Drain cleaning+ Responsiveness+ Punctuality+ Professionalism
Denise4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

A+++ Service from start to finish! Customer service is prompt and easy. Arrival notifications are also very professional. They include pictures of technicians to ensure safety!! Jarred took care of our dishwasher and removed it. He was very professional and knowledgeable. He was also very efficient. Highly recommend. Thanks again!

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Elizabeth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Elijah Wiggin was on time, dressed professionally, worked professionally, was very knowledgeable and did a good job of asking us questions to make sure we identified the correct root cause of our issue. We asked him to do a little more than we had a originally thought necessary and he was very happy to accommodate.…

Faucet repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Julie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was very pleased with the service received. He was very polite and professional.

Drain cleaning
Miki3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a clog in my outside plumbing pipe and they came on time like they said and got me taken care of in less than an hour . This is my 3rd time using them and they always provide exceptional services . The price was a little higher than expected other than that definitely will use them again.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
RachelLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My experience with Carter's plumping was awesome! It started with Monica, who was very helpful on setting up the appointment and continued with Elijah! Both were professional, kind, courteous and if we have any other issues, I will be sure to give them a call!

Drain cleaning+ Responsiveness+ Punctuality+ Quality
STEVE2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Luke was a Pro!

Garbage disposal repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Garrick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Elijah Wiggin 119 was extremely professional in how he examined my home and found the issue to my problem. He worked quick and clean. The young man was very knowledgeable and informational. It makes me excited to use Carter’s plumbing in the future. 1000/10 experience

Drain cleaning+ Responsiveness+ Punctuality+ Quality
DonalLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Elijah did a awesome job. He was very professional and offered different ways and prices and very honest about his work. I would definitely use them in the future if needed.

Drain cleaning+ Professionalism
JOANNA13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Their service was outstanding, on time

Plumbing leak detectionPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
Grant4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Luke knew exactly what he was doing and was very friendly and professional. They will be the first company I call when I need plumbing done.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Liz4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had a few miscellaneous items that needed taken care of. It’s nice to have everything taken care of in one visit. Tech was very professional and competent. I’ve been a customer of this company for over 20 years and have never been disappointed.

Faucet repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
KrystalLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Unbelievably positive experience from beginning to end. The person that took the initial call was personable, friendly and made me feel like a priority (I would mention them by name, but the moment was so hectic that I did not take it down). Our technician, Jarred G. was prompt, friendly, knowledgeable, respectful…

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Virginia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Got very fast response to my early AM call for help, repairman arrived exactly when he said he would, didn't make a mess, and got it done in a very timely fashion. Good job!

Drain cleaning+ Responsiveness+ Punctuality+ Quality
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Luke did a great job. I think he’s a great asset to your company.

Drain cleaning
DianeLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have used Carter’s My Plumber 4 times (for different problems, not because a repair wasn’t done properly). Each time they were friendly, professional, got the job done quickly, and left no mess. I will call Carter’s My Plumber anytime I need a plumber. I highly recommend them.

Faucet installationGarbage disposal installationDrain cleaning+ Responsiveness+ Punctuality+ Quality
Angela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My new washer was so efficient it was pumping water out on rinse exceeded my drain. I had water all over and anxiety about resolving the problem. Our technician was fantastic and in no time the situation was resolved. It was nice getting my washer in working order… thank you!

Drain cleaning
christinaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They done a great job and way faster then expected!

Plumbing leak repairPlumbing pipe repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Janet3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Luke Schreiber was very professional. He thoroughly checked out all pipe and drain work prior to starting. He was clean with all equipment and helped us to feel comfortable through out the process. He sold us a product to help us maintain clean drains throughout the home as needed. I would highly recommend Carter’s plumbing.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Holly10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I recently called on Carter's plumbing as my main drain by the water heater and washing machine was bubbling up and had begun to overflow. Sadly, my old drain did not make it easy as it didn't have easy access to the clog. However, they did not give up and came back with a Jetter and even had to go up on the roof…

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Brenda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Luke S was very knowledgeable and professional. He explained everything he was doing and would not give up. The outside drain from the house was clogged and he worked on it for 2+ hours and it finally gave way. Great job Luke. Thank you. --Brenda

Drain cleaning
Alice6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

$99 to unclog a toilet; Jarrod called ahead of time, came when he said he would, was pleasant and efficient.

Drain cleaning
Rex3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

The technician stuck with it until he fixed the problem.

Drain cleaning+ Professionalism
Derek8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They did show up outside the projected window of time however I didn’t think it should deter the rating since it didn’t cause me a hardship. Brandon was clearly experience, professional and completed the repair pretty quickly. Would use them again in the future.

Drain cleaning+ Professionalism

Show more drain cleaning reviews (57 more) →

Price

$529+27% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 62%Overpriced 8%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation240$1.2k–$2.5k
Plumbing pipe repair181$322–$1.1k
Toilet repair147$176–$656
Drain cleaning137$161–$493
Plumbing leak detection124$78–$630
Plumbing leak repair98$227–$807
Faucet installation89$292–$593
Faucet repair81$166–$529

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