Carter's My Plumber
Speedway, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 2,947 Google reviews
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Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Carter's My Plumber for 8 kinds of job.
Carter's My Plumber for drain cleaning
Clear ✕All 137 Google reviews tagged “Drain cleaning” · showing 80
Jarred did a good job. Quick. Thanks Nice fella.
Harry was very professional and friendly. Thank you for fixing our drain problem.
Our issue ended up being worse than we expected but the gentleman who came out was super diligent and kept us in the know at every step. By the end we were celebrating as if we had just won the Super Bowl! Thanks, Harry for getting us truly out of a sticky situation - great customer experience from the time I called through the final step!
Kelson was great ! He knew what was going on from my description and he fixed it. Thank you
My service technician Hayden was awesome! He explained things thoroughly
Quick response, professional service, Very knowledgeable tech.
Kelson did a great job installing two new toilets in our office . On time , clean very professional work . Everything Carters has done has been great!
Great Job!
Great customer service. Technician was personable. Overall a good experience. I personally think $250 for a clogged kitchen sink seemed a little high to me but I’m grateful to have my sink back!
I use Carters On all of our properties….. The absolute best plumbers ever !!!!
Kelson was very nice. Not sure where leak is coming from so recommended diggers. They are scheduled for Thursday AM.
Always prompt and professional! I have used them commercially and residentially; could not be more satisfied with their service and price!
Had them come out to my house today to replace a couple of flappers. Turned out that it was covered under a warranty. Had them install two toilets over nine years ago and they were the ones who informed me that it was covered under the warranty. Wes was the one who did the work. He was very professional and…
Our kitchen sink wouldn't drain. Backed up bad. And stinky, to boot. Alex was our tech. Quick look around, then he prepared a game plan. He cleared that blockage like a champ. Alex was so good as explaining what he was doing, and what will probably require attention sooner than later. And I never felt that he was…
The Young Man ( Kelson ) who came out was respectful . He cleared our Drain in little time . So Awesome I had no mess to clean up afterwards , He was finished in less than 10 minutes . He Done A Great Job . If our Drain ever gets stopped up again. I would definitely call Carter's My Plumbing .
They installed a water softener and fixed some plumbing issues under the home. Wonderful people and easy to work with.
I cannot say enough good things about Carter's. I had used them in the past. So when I had a recent emergency (involving several issues), I called them again. The office staff was so friendly. And the technicians were very helpful and responsive. First, I worked with Harry Miller. He was very nice and professional.…
Technician did a fine job, but $300 to clear a kitchen sink clog was way too expensive.
Keyton and Harry were on time, professional, and respected our space by wearing shoe covers. Did a great job!
My technician, Myles, was very knowledgeable and personally, and he was more than fair working with me to get the best prices. He figured out the issue and fixed it in about an hour. He even provided some tips to prevent future issues. Absolutely great service all around. I wish I could give more than 5 stars!
Kelson arrived on time and was very professional. He quickly diagnosed our issue and fixed the problem. Everything was done at a fair price. We would use him again in the future.
They were the best. Would not let Me do anything. Very neat and safety minded. Will recommend Carter A+ rating.
Words can not express how happy I am with Carter's My Plumber. They have completed several jobs for me at two houses and also my office. They show up when they say they will, send text and call when on their way, they diagnosis the problem fast and complete the work promptly. They are affordable, knowledgeable,…
Scheduler coordinated two different plumbers to come at same time as there were two different plumbing problems. They were on time, friendly, efficient, and fixed our plumbing problems. We have used their services for a wide variety of plumbing needs for years as they are always reliable.
Alex P on the drain team was here today & did an EXCELLENT job. He let me know when he was coming. He was clean & polite. He cleaned out my drain quickly & efficiently. He left things cleaner than it was before he came. He let me know up front what the cost would be. I will not hesitate to recommend you all to everyone I know
Service technicians were friendly and customer service was adamant about ensuring we were satisfied with everything. Thank you and we will keep you in mind for future work.
Showed up in time frame promised, tried tub drain first, found main was the problem and snaked it out to clear problem
Peyton was prompt and efficient. He came within a few days of calling for routine maintenance. He ran the warranty check on our water heater and gave me a detailed report. Service was covered as part of the warranty from Carters.
Our water softener had a melydown. It sent the beeds from it's innards thru our whole water system. John had to clean them out from every water line. This service was as good as it gets. John was professional, courteous, friendly, knowledgeable and an overall great guy. His professional knowledge was excellent and…
Excellent customer service and quality job! Happy with everything from start to finish!
The service guy Alex P that came out quickly found the problem, he was very professional and friendly. I would definitely recommend Carter's My Plumber.
Technician(Alex P.) was incredibly professional and helpful in not only fixing the issues I had but also helping with preventative measures to ensure my plumbing conditions stay good longer. My only complaint is the $247 for clearing a clogged toilet and shower drain. However, thank you to Carter's My Plumber and to the technician who made the house call!
Very fast service
Dispatcher was friendly and courteous. And she worked me in on extremely short notice, as there was a recent cancelation. Technician showed up within an hour of my initial call. The technician was prompt, friendly and professional.
Your guy had me run the bathtub. And flush the toilet, to see if water went through the main drain, claim there was a mess that went through. Seems like my drains still run slow. And he didn't put the cover back on the drain cleanout pipe. Wasn't worth 79.00. The only good thing was he did call and up his appt to a much earlier time
Very professional! On time. Does quality work. Highly recommend!
Very impressed with how quickly my request was answered.
Quick service and courteous workers
Jacob Treon was the plumber and he cleaned out my drain thoroughly in little time. He was very knowledgeable and very pleasant. He gave me tips on what and what not to do in the future. I was very satisfied with the service and with Jacob taking care of my issue; very professional!
This is an awesome company. Highly recommend.
They were prompt (even early!) and efficient. Great job. Will use them again.
The service technician’s were very knowledgeable which was needed for my 100 year old home! I would highly recommend Carter Plumbing for all your plumbing needs!
Doing business with this company has been a wonderful experience they've done all my plumbing needs they've always given me a decent prize and quality friendly service
I was given their name when my water heater unexpectedly went out. Able to schedule quickly to get the water heater installed during 36 degree weather. Alex was very professional and knowledgeable. He completed the work in a timely manner. Their office staff (Trisha) is the best. She is compassionate and…
Initial visit with Payton was great. LARRY the estimator also great. Wes and j-Rod worked very well as a team. Both were so very respectful and dedicated to doing their best for a job well done. Thank you Wes!
Taylor was awesome! Very knowledgeable and did an amazing job!
Made a good decision calling Carter's, Peyton was our tech and after he cleared our drains we are very happy. He cleaned up so you couldn't even tell he had been here. Arrived on time and knew his job. Five stars from us! .
Peyton was friendly, knowledgeable and courteous. I would definitely use this company again.
The gentleman that came out was very friendly. Explained what he was going to do and how much it would cost, prior to starting the job. No surprises. No mess. A great experience. Work completed: cleared 2 sinks, slow drain and repaired a leaky facet in the bath tub. Cleared the bath tub drain, which was…
The tech. was cordial. Explained what he was going to do before doing it. Left the areas clean. Great job!
They did a check on our sump pump and they cleaned the water heater and water softener. He did a great job he was very personable. We’ve always had good service from Carter.
Jared did an awesome job!! Was so excited that he was able to clear the drain that I offered to do the clean up but he insisted on making sure there was no mess left behind. Used Carter’s for a different issue last October and since it was a positive experience, decided to use them again today. Carter’s is the one to call!!!
Jess did everything right. He kept everything clean and cleared the Dragon. Completely satisfied!
I used this business for the hydro jetting of my main line because of roots. Jacob came out and did a wonderful job clearing my line. I was told by other companies just need to get my sewer line pulled up and fixed, one of them didn't even look in my line just quoted me something INSANE and basically said to have…
Jess came out and worked on my kitchen drain they was clogged. It was a tough one and after a few attempts he was successful in clearing it. He was polite, arrived early after calling ahead, cleaned up after himself, showed me pictures, and explained the process. I will definitely use this company again for my plumbing needs
Luke was very professional and communicated throughout the process. I am well pleased with the repairs he completed and his professionalism. Thanks D
Jess was very nice and professional. On time and was able to clear the drain of its clog. Kitchen sink working once again. Thank you😊
A+++ Service from start to finish! Customer service is prompt and easy. Arrival notifications are also very professional. They include pictures of technicians to ensure safety!! Jarred took care of our dishwasher and removed it. He was very professional and knowledgeable. He was also very efficient. Highly recommend. Thanks again!
Elijah Wiggin was on time, dressed professionally, worked professionally, was very knowledgeable and did a good job of asking us questions to make sure we identified the correct root cause of our issue. We asked him to do a little more than we had a originally thought necessary and he was very happy to accommodate.…
I was very pleased with the service received. He was very polite and professional.
I had a clog in my outside plumbing pipe and they came on time like they said and got me taken care of in less than an hour . This is my 3rd time using them and they always provide exceptional services . The price was a little higher than expected other than that definitely will use them again.
My experience with Carter's plumping was awesome! It started with Monica, who was very helpful on setting up the appointment and continued with Elijah! Both were professional, kind, courteous and if we have any other issues, I will be sure to give them a call!
Luke was a Pro!
Elijah Wiggin 119 was extremely professional in how he examined my home and found the issue to my problem. He worked quick and clean. The young man was very knowledgeable and informational. It makes me excited to use Carter’s plumbing in the future. 1000/10 experience
Elijah did a awesome job. He was very professional and offered different ways and prices and very honest about his work. I would definitely use them in the future if needed.
Their service was outstanding, on time
Luke knew exactly what he was doing and was very friendly and professional. They will be the first company I call when I need plumbing done.
I had a few miscellaneous items that needed taken care of. It’s nice to have everything taken care of in one visit. Tech was very professional and competent. I’ve been a customer of this company for over 20 years and have never been disappointed.
Unbelievably positive experience from beginning to end. The person that took the initial call was personable, friendly and made me feel like a priority (I would mention them by name, but the moment was so hectic that I did not take it down). Our technician, Jarred G. was prompt, friendly, knowledgeable, respectful…
Got very fast response to my early AM call for help, repairman arrived exactly when he said he would, didn't make a mess, and got it done in a very timely fashion. Good job!
Luke did a great job. I think he’s a great asset to your company.
I have used Carter’s My Plumber 4 times (for different problems, not because a repair wasn’t done properly). Each time they were friendly, professional, got the job done quickly, and left no mess. I will call Carter’s My Plumber anytime I need a plumber. I highly recommend them.
My new washer was so efficient it was pumping water out on rinse exceeded my drain. I had water all over and anxiety about resolving the problem. Our technician was fantastic and in no time the situation was resolved. It was nice getting my washer in working order… thank you!
They done a great job and way faster then expected!
Luke Schreiber was very professional. He thoroughly checked out all pipe and drain work prior to starting. He was clean with all equipment and helped us to feel comfortable through out the process. He sold us a product to help us maintain clean drains throughout the home as needed. I would highly recommend Carter’s plumbing.
I recently called on Carter's plumbing as my main drain by the water heater and washing machine was bubbling up and had begun to overflow. Sadly, my old drain did not make it easy as it didn't have easy access to the clog. However, they did not give up and came back with a Jetter and even had to go up on the roof…
Luke S was very knowledgeable and professional. He explained everything he was doing and would not give up. The outside drain from the house was clogged and he worked on it for 2+ hours and it finally gave way. Great job Luke. Thank you. --Brenda
$99 to unclog a toilet; Jarrod called ahead of time, came when he said he would, was pleasant and efficient.
The technician stuck with it until he fixed the problem.
They did show up outside the projected window of time however I didn’t think it should deter the rating since it didn’t cause me a hardship. Brandon was clearly experience, professional and completed the repair pretty quickly. Would use them again in the future.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Water heater installation | 240 | $1.2k–$2.5k |
| Plumbing pipe repair | 181 | $322–$1.1k |
| Toilet repair | 147 | $176–$656 |
| Drain cleaning | 137 | $161–$493 |
| Plumbing leak detection | 124 | $78–$630 |
| Plumbing leak repair | 98 | $227–$807 |
| Faucet installation | 89 | $292–$593 |
| Faucet repair | 81 | $166–$529 |