Experts Reviews · Company report
Carter's My Plumber logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%86+20.8Value 14%84+11.9Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Carter's My Plumber

Speedway, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 2,947 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Carter's My Plumber is better than 86% of leak detection services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Carter's My Plumber is better than 86% of leak detection services.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Carter's My Plumber is better than 97% of leak detection services.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Carter's My Plumber is better than 84% of leak detection services.A
84
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Carter's My Plumber is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Carter's My Plumber is better than 100% of leak detection services.A
100

Reviews for your job

Customers hired Carter's My Plumber for 8 kinds of job.

Carter's My Plumber for garbage disposal installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.44
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$295–$654
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Garbage disposal installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 29
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.86%

All 44 Google reviews tagged “Garbage disposal installation” · showing 40

AndrewLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Yes, the service was great

Paid $200–400Reasonable priceGarbage disposal installation
Andrew4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Fast, reliable and thorough. 10/10 would recommend and will use again.

Paid $600–800Reasonable priceGarbage disposal installation
Kay7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Carter's sent an awesome plumer who did an outstanding job for our family! I can not thank him enough for all the hard work and dedication to a job well done! We will be calling Carter's My Plumber for any other needs in the future!

Faucet installationGarbage disposal installationToilet installation
Joel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great communication and service.

Garbage disposal installationFaucet installation
TRACI1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★

The technician was prompt, very nice, and thorough. He talked through potential electrical issues causing the garbage disposal to not be able to work yet. We love our experiences with Carter’s, except felt the price was a little high.

Paid $1,000–1,200OverpricedGarbage disposal installation
NicodemusLocal Guide · 151 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I needed service on my disposal and John Tex provided outstanding quality work. I appreciate him and the company.

Paid $1,000+Garbage disposal installation
Deborah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Carter’s is a professional and efficient company. My plumber, Alex, was incredible. I appreciated the text sent of a copy of my invoice, before & after of task, and including digital owner’s manuals for my new Reverse Osmosis under sink unit and new Garbage Disposal. Scheduling was a breeze and Mark was accommodating of my needs.

Paid $600–800OverpricedGarbage disposal installationService not listed
Susan13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Joshua arrived on time, had what I needed and made quick work of installation of my new disposal

Garbage disposal installation
Jessica8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Peyton fixed our issues quickly and professionally.

Paid $1,000+Reasonable priceGarbage disposal installationWater heater repair
JLocal Guide · 76 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Peyton came right out as scheduled. Quick, clean, professional and was even perfectly happy to show me what he was finding with the repair work I needed. Carter's My Plumber offers better prices than their competitors as well. Thank you for your work! -Repaired leaking water heater pipework -Installed a new garbage…

Paid $900–1,000Reasonable priceGarbage disposal installationPlumbing leak detectionPlumbing pipe repair
Nancy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Called Carters Friday as disposal not working and motor was ‘’fried’’ was able to replace that same day but I had previous arrangements. Peyton arranged to have disposal installed Monday (today). He was prompt installed with no problem and asked if had any questions couple times. He is very pleasant and thorough in…

Garbage disposal installation
Ricky1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Jason Hiatt did our kitchen sink repair and did a great job.

Paid $1,000+Not sureGarbage disposal installationFaucet installation
Tom7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Nice person. I want him to come back when we get our cabinets in . Got our cabinets in . Plumbing looks great.

Paid $200–300Great priceGarbage disposal installation
BrittanyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Carter's is a great example of customer centricity. Put an inquiry in on a Sunday. To my surprise got a call back within one hour. Got on the schedule very quickly to resolve garage disposal issues. The technician Peyton was very professional and educated me throughout the whole process.

Reasonable priceGarbage disposal installation
Jayne10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Always responsive and professional. Work completed when stated

Paid $600–700Reasonable priceGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
John7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Alex did a great job. Quick response-Carters plumbing came the same day I called. Would definitely use them in the future

Paid $600–700Reasonable priceGarbage disposal installation
AlanLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Garbage disposal is quiet and no leaks. Work done well.

Paid $900–1,000Reasonable priceGarbage disposal installation
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very helpful

Plumbing leak detectionGarbage disposal installationWater heater installation+ Responsiveness+ Punctuality+ Quality
Sue3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

They drain our water heater each year and check for any needed repairs. Very efficient and professional technicians. They have maintained and repaired many of our plumbing needs through the years.We know when we call them they will send a professional and their price will be fair.

Garbage disposal installationService not listed
George13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Jacob was able to come earlier than our original appt. which isn’t unusual for the folks at Carter. We have used them for several years and have always been pleased with their professionalism and quality of work.

Garbage disposal installationPlumbing leak detection
L6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

They came out to do our annual water heater flush and replaced our garbage disposal. I also got a couple of quotes for our next projects. He did a great job, I'm very pleased. They are consistent and professional. Thank you!

Garbage disposal installation
Kimberly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Great Customer Service provided by Paul and Ryan, professional appearance, On time, new product installation and clean up of work site very satisfied. Only time will tell about quality and value of products.

Garbage disposal installationWater heater installation+ Responsiveness+ Punctuality+ Professionalism
Nyla1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

He gave me a fair, professional estimate. He was friendly and on time. Unfortunately what I needed done wasn't in my gest interest since I own a mobile home. Estimate was very reasonable and if there ever is a need in the future I will definitely be calling Carter Plumbing

Garbage disposal installation+ Responsiveness+ Punctuality+ Professionalism
JanLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thanks so much for getting my kitchen sink working again. I appreciate the same day service

Garbage disposal installation+ Responsiveness+ Punctuality+ Quality
Candace2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used Carter’s My Plumber for over a decade and I cannot say enough great things about them! Tanya, Jody, Angie, Joe, Phil and Jacob have all been very professional, prompt, very helpful and so kind! I would definitely recommend this family run company.

Plumbing leak detectionGarbage disposal installationToilet installation+ Responsiveness+ Punctuality+ Quality
Trista9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We've used Carter's several times over the past 4 years. They are always on time, knowledge, friendly and fix things the right way. I highly recommend them

Faucet installationGarbage disposal installationShower installation+ Responsiveness+ Punctuality+ Quality
Dion5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Installed a kitchen sink, faucet and garbage disposal for us at a reasonable price. The job was difficult as the old counter did not fit the new sink and some creative adjustments had to be made. Alex was very thorough and patient and stayed a bit after hours to make sure the job was finished and done right. Thank you Alex!

Faucet installationGarbage disposal installation
Debra10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jerrad was AMAZING! He was thorough, thoughtful, pleasant, knowledgeable and very kind. Unknowingly, my tub was pouring out water into the tub all night and the handle couldn't shut it off. While here, I asked him questions about how I could fix my toilet (that ran for 6 minutes per flush) and the garbage disposal…

Garbage disposal installationShower repairToilet repair+ Responsiveness+ Punctuality+ Quality
Peggy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quick and professional service at exceptionally good price.

Garbage disposal installation+ Responsiveness+ Punctuality+ Quality
Brenda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We appreciate the timely manner the work was performed. Jacob was extremely courteous and knowledgeable. Thank you!!

Garbage disposal installation+ Responsiveness+ Punctuality+ Quality
Merilee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great work and very responsive. I really appreciated the friendliness and professionalism of Paul who did the repairs. The quantity of the service was great! This is my fourth time using Carter’s (all for different things - sump pump, tankless water heater, water softener, septic lift and garbage disposal. All…

Garbage disposal installationSump pump installation+ Responsiveness+ Punctuality+ Quality
David7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Well satisfied. Experienced and efficient plumber.

Garbage disposal installationGarbage disposal repair
BobbyLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

They came out and did my main water line which their price was a little cheaper than everyone else so I went with them and they did a good job so the next time I needed a plumber of course I called them. The next two experiences were very expensive and no good reason why. Charged me $600 to replace a garbage…

Garbage disposal installationPlumbing leak repairToilet repair
DianeLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have used Carter’s My Plumber 4 times (for different problems, not because a repair wasn’t done properly). Each time they were friendly, professional, got the job done quickly, and left no mess. I will call Carter’s My Plumber anytime I need a plumber. I highly recommend them.

Faucet installationGarbage disposal installationDrain cleaning+ Responsiveness+ Punctuality+ Quality
Suzy2 months ago★★★★★

Rating only, no written review.

Paid $200–400Reasonable priceGarbage disposal installation
Pam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★

Rating only, no written review.

Paid $800–900Reasonable priceGarbage disposal installationGarbage disposal repair
LawrenceEdited 11 months ago★★★★★

Rating only, no written review.

Garbage disposal installationWater heater installationOutdoor plumbing system repair
Cynthia10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceGarbage disposal installation
Evan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Garbage disposal installation+ Responsiveness+ Punctuality+ Quality
Molly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Garbage disposal installation+ Responsiveness+ Punctuality+ Professionalism

Show more garbage disposal installation reviews (4 more) →

Price

$529+27% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 62%Overpriced 8%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation240$1.2k–$2.5k
Plumbing pipe repair181$322–$1.1k
Toilet repair147$176–$656
Drain cleaning137$161–$493
Plumbing leak detection124$78–$630
Plumbing leak repair98$227–$807
Faucet installation89$292–$593
Faucet repair81$166–$529

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