Experts Reviews · Company report
Carter's My Plumber logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%86+20.8Value 14%84+11.9Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Carter's My Plumber

Speedway, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 2,947 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Carter's My Plumber is better than 86% of leak detection services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Carter's My Plumber is better than 86% of leak detection services.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Carter's My Plumber is better than 97% of leak detection services.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Carter's My Plumber is better than 84% of leak detection services.A
84
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Carter's My Plumber is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Carter's My Plumber is better than 100% of leak detection services.A
100

Reviews for your job

Customers hired Carter's My Plumber for 8 kinds of job.

Carter's My Plumber for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.181
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$322–$1.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 39
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 181 Google reviews tagged “Plumbing pipe repair” · showing 60

DianeLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Friendly and knowledgeable service!

Paid $200–400Reasonable pricePlumbing pipe repair
Becky10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Excellent service. Technician was efficient and explained clearly what was wrong with the drain and faucet. Everything is working perfectly now.

Paid $600–800Reasonable pricePlumbing pipe repairFaucet installation
Mark10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

The guys got it done. I’m very happy with their work and being so timely. Thanks so much!! Carter is my plumber !!

Customer photo from Mark's reviewCustomer photo from Mark's review
Plumbing pipe repair
RandyLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Technician was polite and knowledgeable. Job was finished in a timely manor and I am very satisfied with the results.

Paid $1,800–2,000Reasonable priceToilet repairPlumbing pipe repair
Cheryl6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★

I was pleased with the work done to put our kitchen sink hot water and dishwasher on separate shut offs, but when I asked if the cold water valve could also be replaced while here, i was told it would be another $195. The quoted price for the two shut offs was already over $400, so I was very surprised that the cold…

Paid $400–600OverpricedPlumbing pipe repair
Amy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Wes was very professional and answered all of my questions. I was extremely happy with the work.

Paid $1,200–1,400Reasonable pricePlumbing pipe repair
JenniferLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Carters came out as scheduled on Friday. After inspection of a leak, a couple quotes were explained to me because there was a chance the pipe may be brittle and break when working on it, which would be a bit more work. They came on Monday as scheduled. Had family meet them at home, and they did a fantastic job. Dad…

Paid $200–400Great pricePlumbing leak detectionPlumbing pipe repair
Kay7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Carter's sent an awesome plumer who did an outstanding job for our family! I can not thank him enough for all the hard work and dedication to a job well done! We will be calling Carter's My Plumber for any other needs in the future!

Faucet installationGarbage disposal installationToilet installation
Arvin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Excellent service by a friendly serviceman.

Paid $400–600Reasonable pricePlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Zachary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great experience! Technician was very professional and polite. Fast work, reasonable up front pricing! Thank you

Paid $200–400Reasonable pricePlumbing pipe repair
Pete14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Had a shower leak at the neck. Before they said the wall needed broken into they tried 2 different tools and ultimately had a supervisor look at it. He was able to make the job easier for our technician and they installed new neck and shower head with no damage to our tile.

Paid $1–200Great pricePlumbing pipe repairShower repair
NickLocal Guide · 239 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I called Carter’s after two disastrous, unexpected sewage back ups in our pre-war home’s finished basement (due to Citizens Energy Group’s ancient sewer system). Carter’s installed an updated lateral (“main”) line, small pump system in the basement, back flow valve, and clean out. Our experience with everyone at the…

Reasonable pricePlumbing pipe repairSewer cleaningSewer repair
IanLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Service was fast and complete!

Paid $600–800Reasonable pricePlumbing pipe repairFaucet repair
john4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★

Great tech hard working. Fixed the problems. Timely friendly.

Paid $2,000+Reasonable pricePlumbing pipe repairFaucet repair
Susan10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Carter's plumbers have always been there when I have needed them. Everyone of their employees has been punctual, polite and extremely good at their job. They have put in a tankless water heater, a new sump pump with a back up battery, and most recently, a french drain. They also fixed a leak from my dish washer…

Paid $1,400–1,600Reasonable pricePlumbing pipe repairFaucet repairWater heater repair
Ben3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great same day service to fix a leak in my crawl space and phenomenal customer service!

Paid $800–1,000Reasonable pricePlumbing pipe repairPlumbing leak repair
Elizabeth10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I'm so relieved that Zach was able to repair and fix our drain pipe for the kitchen sink. He was very through and showed us the pictures he took of the before and the completed work. Friendly, courteous and well spoken. The technicians Harry and Keyton were the same. I will call them again when needed. They were…

Plumbing leak detectionPlumbing pipe repair
Dan11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Repair was quick and well done!! Thank you so much for your very quick response to this issue!!

Paid $400–600Not surePlumbing pipe repairFaucet repairPlumbing leak repair
Richard7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My home has been prone to plumbing issues since we’ve owned it. I have been relying on Carter’s this calendar year, and I couldn’t be happier with the quality of service. Their technicians listen to their customers’ concerns. They are friendly, honest, and refuse to quit until everything is the best they can make…

Paid $400–600Reasonable pricePlumbing pipe repair
Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

So thankful for Wesley- he fixed our complex plumbing issue and we are difficult customers…. 10 starts off the record

Paid $200–400Reasonable pricePlumbing pipe repairFaucet repair
TomLocal Guide · 96 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I have had Joshua out to my small business several times now. Carter 100% stands behind thier work. I never hear any dumb sales pitches. They have performed multiple different tasks, jobs, installs for me. (even some speciality stuff for my particualar business). Price is right, price is fair. Good company to work with.

Paid $1–200Great priceToilet repairWater heater installationPlumbing pipe repair
Timothy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Brandon Yates was on time, caring, very professional, customer oriented, and the job was done in an expedient manner. Kudos to the hiring authority. It's always a pleasure to have work completed by your company.

Paid $400–600Not surePlumbing leak detectionPlumbing pipe repair+ Professionalism
Donna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had a spigot, leaking into my crawl space, and the shut off valve was broken. Wes came out in fixed, my broken shut off valve and replaced my spigot. Very thankful for the prompt response and a great job.

Paid $800–1,000Reasonable pricePlumbing pipe repairPlumbing leak repair
Art12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Carter plumbing fixed a leak in my kitchen and corrected some plumbing issues from the original plumbing job done by another company. Zach the plumber was efficient, professional, and had a great way of explaining what he was doing. 10 out of 10! Carter plumbing is great!

Paid $200–400Reasonable pricePlumbing leak detectionPlumbing pipe repair+ Responsiveness+ Quality+ Professionalism
Thinh9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service. Fast and prompt. Troubleshoot to root cause of issues.

Paid $200–400Reasonable pricePlumbing pipe repair
Francene3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Very knowledgeable and nice 👍

Paid $400–500Reasonable pricePlumbing leak detectionPlumbing pipe repair
ginger6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Arrived quickly and fixed my issue in a very timely manner. A fair price. Will definitely use them again

Paid $400–500Reasonable pricePlumbing pipe repair
Monica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I cannot say enough good things about Carter's. I had used them in the past. So when I had a recent emergency (involving several issues), I called them again. The office staff was so friendly. And the technicians were very helpful and responsive. First, I worked with Harry Miller. He was very nice and professional.…

Paid $1,000+Reasonable priceToilet repairDrain cleaningPlumbing leak detection
andrew11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Gabriel did a great job and didn’t leave until it was done right. He was very passionate and extremely polite. He took the time to explain everything to me and gave me good advice even after a long day fixing the pipes in my crawl space.

Paid $1,000+Reasonable pricePlumbing pipe repair
JLocal Guide · 76 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Peyton came right out as scheduled. Quick, clean, professional and was even perfectly happy to show me what he was finding with the repair work I needed. Carter's My Plumber offers better prices than their competitors as well. Thank you for your work! -Repaired leaking water heater pipework -Installed a new garbage…

Paid $900–1,000Reasonable priceGarbage disposal installationPlumbing leak detectionPlumbing pipe repair
LynnaeLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★

He came quickly because we needed it repaired. Like now, due to the fact that I have a disabled sister and it was leaking up underneath the house. And he came and he fixed it, and and he was very polite and courteous, and it's fixed

Paid $500–600Not surePlumbing pipe repair
Krista4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Wes came out and helped us after our house fire. He was so helpful and professional. He got our gas lines tested and fixed for us and helped us with insurance. We would recommend to anyone!

Reasonable pricePlumbing leak detectionPlumbing pipe repair
Gayle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Words can not express how happy I am with Carter's My Plumber. They have completed several jobs for me at two houses and also my office. They show up when they say they will, send text and call when on their way, they diagnosis the problem fast and complete the work promptly. They are affordable, knowledgeable,…

Paid $300–400Great priceToilet repairShower installationDrain cleaning
ck3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Friendly, skilled, efficient. Nice job.

Plumbing pipe repair
tomLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I purchased a house and found the sump pump was tied into the sewage line, I called Carter and had them send a technician out Brandon, was very knowledgeable, he spotted the issue right away, he came back four days later to complete the work and did a nice job correcting everything and I have not seen any issues.…

Paid $1,000+Great pricePlumbing pipe repairSump pump repair
TrenaLocal Guide · 196 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Carter's was amazing! Called and had techs here and repairs finished in under 3 hours! Alex Redelman and Derrick were great! Polite and super friendly! Fair price and so fast. We tried to clean a trap and snapped the old pipe at the wall...new from wall up through a new stopper assembly! From the call to the techs...awesome!

Paid $200–300Reasonable pricePlumbing pipe repair
James6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Showed up on time and completed the project. Took the time to explain the work and cleaned up afterwards.

Paid $200–300Reasonable pricePlumbing pipe repair
donna8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Our water softener had a melydown. It sent the beeds from it's innards thru our whole water system. John had to clean them out from every water line. This service was as good as it gets. John was professional, courteous, friendly, knowledgeable and an overall great guy. His professional knowledge was excellent and…

Paid $1,000+Great priceDrain cleaningPlumbing pipe repairFaucet repair
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great experience with Carter’s Plumbing. Gabriel came out quickly and fixed my frozen hose spigot with no issues. He was professional, very helpful, and took the time to explain each step of what he was doing, which I really appreciated. Pricing was affordable and the service was prompt. Very happy with the work and I would definitely recommend them.

Paid $400–500Reasonable pricePlumbing pipe repairService not listed
Tonia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Carter’s my plumber has been a wonderful company to have working in our home. Very friendly & knowledgeable staff have made us repeat customers and any time we need plumbing work done they will always be our first call!

Great priceWater heater installationPlumbing pipe repairFaucet repair
Heath3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Timely, efficient and very friendly

Plumbing pipe repair
Vincent2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Peyton was professional and explained the job in detail.

Paid $1,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairToilet installation
Jotina14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Very nice and helpful. Sarah answered all my questions and then some. She was very knowledgeable.

Plumbing pipe repair
Dustin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Super knowledgeable, to the point and quick reliable repair. Couldn't recommend anyone higher!

Paid $1–100Great pricePlumbing pipe repair
Boris5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Scheduled service within 24 hours. Arrived within designated window of time. Miles, service technician was polite and efficient. I appreciate the time he took to listen and then fix my problem. I’d definitely use this Company again!

Plumbing pipe repair
simmarket15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Dispatcher was friendly and courteous. And she worked me in on extremely short notice, as there was a recent cancelation. Technician showed up within an hour of my initial call. The technician was prompt, friendly and professional.

Paid $200–300Reasonable priceDrain cleaningPlumbing pipe repair
JillLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sarah came out to assess the busted pipe from the house to the street and gave us several estimate choices. We chose to replace the full line. They were there in two days and got the job done very quickly! Oddly enough, the drain is in my neighbors driveway and it needed rock put over it so they could park all their…

Paid $1,000+Great pricePlumbing pipe repair
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

He was quick, efficient and nice. I'm very pleased.

Plumbing pipe repair
CareyLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Not cheap, but a professional and complete job that resolved my plumbing problem. The technician was polite and took the time to ensure the job was completed correctly and without issues. Appreciate the attention to details.

Paid $800–900OverpricedPlumbing pipe repairPlumbing leak repair
LaDonna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I always call Carter’s for plumbing issues. They show up quickly and are able to fix things quickly as well.

Paid $1,000+Reasonable pricePlumbing pipe repair
RobertLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This is the 7th time using Carter’s plumbing and won’t use anyone else. You not only get quality work but also a guarantee. Very professional.

Great pricePlumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very helpful

Plumbing leak detectionGarbage disposal installationWater heater installation+ Responsiveness+ Punctuality+ Quality
kristy17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had our old water lines replaced through out the whole house. It was a long process but they did a great job and the guys were very nice, polite and efficient.

Reasonable priceToilet repairPlumbing pipe repair
JoannaLocal Guide · 1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very courteous service representative and Alex P. Was amazing at doing the repair. Explained exactly what he needed to do and the cost for the repair..would recommend this company to everybody and most important i would use them again. Great people Great company

Great pricePlumbing pipe repair
Levi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had a severe leak in our crawl space with very old pipes. Wes was able to repair the leak with no issues! No more leaking!

Reasonable pricePlumbing pipe repair
BillLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

3/25/25 Update. Andrew and Ryan were out today to replace our water heater. They did a great job and were in and out with no mess and no fuss! The rest still applies ! Very responsive! Joe and Keith were great to work with! I can not say enough good things about the service Carter's provided. Thank you for the help! Bill

Water heater installationPlumbing pipe repairPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
ShantaLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I've used Carter's for several years. I love that they call when they are on their way and give you an ETA. Their customer service is excellent and their plumbers don't just do the job and jet. They give a thorough overview and solid advice to prevent future issues. Top it off with excellent pricing...I have their number saved!

Plumbing pipe repairFaucet repairSump pump repair+ Responsiveness+ Punctuality+ Quality
Jennifer4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Elijah was punctual, extremely knowledgeable, professional, courteous, and personable. He offered me different options, from budget-friendly to best service, and didn't try to sell me on anything. Once I decided, he immediately got to work and fixed the problem. I am very grateful that Carter's was able to get…

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Charity6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The guys were extremely helpful and knowledgeable. They explained everything and they cleaned up after themselves. I will only call Carters for all my needs. I highly recommend!

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
LoriLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Paul did outstanding work. After another plumbing company quoted the work needing to be done at 3k. Paul was able to do it for ten times less! He was respectful and efficient!

Plumbing pipe repair

Show more plumbing pipe repair reviews (121 more) →

Price

$529+27% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 62%Overpriced 8%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation240$1.2k–$2.5k
Plumbing pipe repair181$322–$1.1k
Toilet repair147$176–$656
Drain cleaning137$161–$493
Plumbing leak detection124$78–$630
Plumbing leak repair98$227–$807
Faucet installation89$292–$593
Faucet repair81$166–$529

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