Carter's My Plumber

Friendly and knowledgeable service!

Excellent service. Technician was efficient and explained clearly what was wrong with the drain and faucet. Everything is working perfectly now.

The guys got it done. I’m very happy with their work and being so timely. Thanks so much!! Carter is my plumber !!

Technician was polite and knowledgeable. Job was finished in a timely manor and I am very satisfied with the results.

I was pleased with the work done to put our kitchen sink hot water and dishwasher on separate shut offs, but when I asked if the cold water valve could also be replaced while here, i was told it would be another $195. The quoted price for the two shut offs was already over $400, so I was very surprised that the cold… Read full review

Wes was very professional and answered all of my questions. I was extremely happy with the work.

Carters came out as scheduled on Friday. After inspection of a leak, a couple quotes were explained to me because there was a chance the pipe may be brittle and break when working on it, which would be a bit more work. They came on Monday as scheduled. Had family meet them at home, and they did a fantastic job. Dad… Read full review

Carter's sent an awesome plumer who did an outstanding job for our family! I can not thank him enough for all the hard work and dedication to a job well done! We will be calling Carter's My Plumber for any other needs in the future!

Excellent service by a friendly serviceman.

Great experience! Technician was very professional and polite. Fast work, reasonable up front pricing! Thank you

Had a shower leak at the neck. Before they said the wall needed broken into they tried 2 different tools and ultimately had a supervisor look at it. He was able to make the job easier for our technician and they installed new neck and shower head with no damage to our tile.

I called Carter’s after two disastrous, unexpected sewage back ups in our pre-war home’s finished basement (due to Citizens Energy Group’s ancient sewer system). Carter’s installed an updated lateral (“main”) line, small pump system in the basement, back flow valve, and clean out. Our experience with everyone at the… Read full review

Service was fast and complete!

Great tech hard working. Fixed the problems. Timely friendly.

Carter's plumbers have always been there when I have needed them. Everyone of their employees has been punctual, polite and extremely good at their job. They have put in a tankless water heater, a new sump pump with a back up battery, and most recently, a french drain. They also fixed a leak from my dish washer… Read full review

Great same day service to fix a leak in my crawl space and phenomenal customer service!

I'm so relieved that Zach was able to repair and fix our drain pipe for the kitchen sink. He was very through and showed us the pictures he took of the before and the completed work. Friendly, courteous and well spoken. The technicians Harry and Keyton were the same. I will call them again when needed. They were… Read full review

Repair was quick and well done!! Thank you so much for your very quick response to this issue!!

My home has been prone to plumbing issues since we’ve owned it. I have been relying on Carter’s this calendar year, and I couldn’t be happier with the quality of service. Their technicians listen to their customers’ concerns. They are friendly, honest, and refuse to quit until everything is the best they can make… Read full review

So thankful for Wesley- he fixed our complex plumbing issue and we are difficult customers…. 10 starts off the record

I have had Joshua out to my small business several times now. Carter 100% stands behind thier work. I never hear any dumb sales pitches. They have performed multiple different tasks, jobs, installs for me. (even some speciality stuff for my particualar business). Price is right, price is fair. Good company to work with.

Brandon Yates was on time, caring, very professional, customer oriented, and the job was done in an expedient manner. Kudos to the hiring authority. It's always a pleasure to have work completed by your company.

I had a spigot, leaking into my crawl space, and the shut off valve was broken. Wes came out in fixed, my broken shut off valve and replaced my spigot. Very thankful for the prompt response and a great job.

Carter plumbing fixed a leak in my kitchen and corrected some plumbing issues from the original plumbing job done by another company. Zach the plumber was efficient, professional, and had a great way of explaining what he was doing. 10 out of 10! Carter plumbing is great!

Great service. Fast and prompt. Troubleshoot to root cause of issues.

Very knowledgeable and nice 👍

Arrived quickly and fixed my issue in a very timely manner. A fair price. Will definitely use them again

I cannot say enough good things about Carter's. I had used them in the past. So when I had a recent emergency (involving several issues), I called them again. The office staff was so friendly. And the technicians were very helpful and responsive. First, I worked with Harry Miller. He was very nice and professional.… Read full review

Gabriel did a great job and didn’t leave until it was done right. He was very passionate and extremely polite. He took the time to explain everything to me and gave me good advice even after a long day fixing the pipes in my crawl space.

Peyton came right out as scheduled. Quick, clean, professional and was even perfectly happy to show me what he was finding with the repair work I needed. Carter's My Plumber offers better prices than their competitors as well. Thank you for your work! -Repaired leaking water heater pipework -Installed a new garbage… Read full review

He came quickly because we needed it repaired. Like now, due to the fact that I have a disabled sister and it was leaking up underneath the house. And he came and he fixed it, and and he was very polite and courteous, and it's fixed

Wes came out and helped us after our house fire. He was so helpful and professional. He got our gas lines tested and fixed for us and helped us with insurance. We would recommend to anyone!

Words can not express how happy I am with Carter's My Plumber. They have completed several jobs for me at two houses and also my office. They show up when they say they will, send text and call when on their way, they diagnosis the problem fast and complete the work promptly. They are affordable, knowledgeable,… Read full review

Friendly, skilled, efficient. Nice job.

I purchased a house and found the sump pump was tied into the sewage line, I called Carter and had them send a technician out Brandon, was very knowledgeable, he spotted the issue right away, he came back four days later to complete the work and did a nice job correcting everything and I have not seen any issues.… Read full review

Carter's was amazing! Called and had techs here and repairs finished in under 3 hours! Alex Redelman and Derrick were great! Polite and super friendly! Fair price and so fast. We tried to clean a trap and snapped the old pipe at the wall...new from wall up through a new stopper assembly! From the call to the techs...awesome!

Showed up on time and completed the project. Took the time to explain the work and cleaned up afterwards.

Our water softener had a melydown. It sent the beeds from it's innards thru our whole water system. John had to clean them out from every water line. This service was as good as it gets. John was professional, courteous, friendly, knowledgeable and an overall great guy. His professional knowledge was excellent and… Read full review

Great experience with Carter’s Plumbing. Gabriel came out quickly and fixed my frozen hose spigot with no issues. He was professional, very helpful, and took the time to explain each step of what he was doing, which I really appreciated. Pricing was affordable and the service was prompt. Very happy with the work and I would definitely recommend them.

Carter’s my plumber has been a wonderful company to have working in our home. Very friendly & knowledgeable staff have made us repeat customers and any time we need plumbing work done they will always be our first call!

Timely, efficient and very friendly

Peyton was professional and explained the job in detail.

Very nice and helpful. Sarah answered all my questions and then some. She was very knowledgeable.

Super knowledgeable, to the point and quick reliable repair. Couldn't recommend anyone higher!

Scheduled service within 24 hours. Arrived within designated window of time. Miles, service technician was polite and efficient. I appreciate the time he took to listen and then fix my problem. I’d definitely use this Company again!

Dispatcher was friendly and courteous. And she worked me in on extremely short notice, as there was a recent cancelation. Technician showed up within an hour of my initial call. The technician was prompt, friendly and professional.

Sarah came out to assess the busted pipe from the house to the street and gave us several estimate choices. We chose to replace the full line. They were there in two days and got the job done very quickly! Oddly enough, the drain is in my neighbors driveway and it needed rock put over it so they could park all their… Read full review

He was quick, efficient and nice. I'm very pleased.

Not cheap, but a professional and complete job that resolved my plumbing problem. The technician was polite and took the time to ensure the job was completed correctly and without issues. Appreciate the attention to details.

I always call Carter’s for plumbing issues. They show up quickly and are able to fix things quickly as well.

This is the 7th time using Carter’s plumbing and won’t use anyone else. You not only get quality work but also a guarantee. Very professional.

Very helpful

We had our old water lines replaced through out the whole house. It was a long process but they did a great job and the guys were very nice, polite and efficient.

Very courteous service representative and Alex P. Was amazing at doing the repair. Explained exactly what he needed to do and the cost for the repair..would recommend this company to everybody and most important i would use them again. Great people Great company

We had a severe leak in our crawl space with very old pipes. Wes was able to repair the leak with no issues! No more leaking!

3/25/25 Update. Andrew and Ryan were out today to replace our water heater. They did a great job and were in and out with no mess and no fuss! The rest still applies ! Very responsive! Joe and Keith were great to work with! I can not say enough good things about the service Carter's provided. Thank you for the help! Bill

I've used Carter's for several years. I love that they call when they are on their way and give you an ETA. Their customer service is excellent and their plumbers don't just do the job and jet. They give a thorough overview and solid advice to prevent future issues. Top it off with excellent pricing...I have their number saved!

Elijah was punctual, extremely knowledgeable, professional, courteous, and personable. He offered me different options, from budget-friendly to best service, and didn't try to sell me on anything. Once I decided, he immediately got to work and fixed the problem. I am very grateful that Carter's was able to get… Read full review

The guys were extremely helpful and knowledgeable. They explained everything and they cleaned up after themselves. I will only call Carters for all my needs. I highly recommend!

Paul did outstanding work. After another plumbing company quoted the work needing to be done at 3k. Paul was able to do it for ten times less! He was respectful and efficient!

Very responsive. Jared took the time to answer all of my questions and explain everything he saw under my home. I appreciated him taking the time to do this and I will be using Carter again for any of my plumbing needs. Update 2/21/24. He Joe B out today for a different plumbing issue. They arrived right on time.… Read full review

Brandon and his coworker did a fantastic job removing an old jacuzzi tub and shower and replacing with new. They also removed a water filtration system and a broken garbage disposal. While working on that they noticed I needed a new ice maker line and proceeded to replace that. They left the bathroom totally ready… Read full review

Everyone involved that I talk to, and the service to my house was excellent! I’d love that I have a reliable, dependable plumber!

Great service! I had a water line break into my crawl space and they were able to get out quickly to get it fixed up for me! They also installed a sump pump. Phillip and Ryder were super knowledgeable, incredibly kind, and respectful of my home. Will definitely be using them again if I have any future plumbing needs.

The service technician was outstanding.

Alex and his team were on time very polite talked me through the steps he was going to do and what he did when finished. I would recommend them to someone else. Thank you for your help and all you do! Thank you!

Carters was highly professional from beginning to end on this project. They kept us informed with every detail. They arrived when they said they would and each guy was so polite. They were fast and everything was cleaned up at the end. We were very impressed and would highly recommend for a main water leak in your yard!

Initial visit with Payton was great. LARRY the estimator also great. Wes and j-Rod worked very well as a team. Both were so very respectful and dedicated to doing their best for a job well done. Thank you Wes!

Carter’s first replaced our water heater back in 2021, and last year replaced our softener. When we started having drain issues with our bathtub and out gut said that the whole tub fixture needed replaced, we knew we wouldn’t use anyone but Carter’s! The price was fair, and the work was done super quickly! It’s also… Read full review

I am using my Grandson's google site, I don't have one. My name is Jeannie Brown and I call Carter's My Plumber on 9/14 and they had someone out within a few hours, I was amazed, Joe Barnhart and his Trainee were so polite, well mannered, comfortable to deal with, they got to the root of the problem and fixed it in… Read full review

Carter’s did amazing work! I walked into a sticky situation with my new home but Carter’s saved the day and they were able to fix my master bath as well as install a brand new water heater and water softener! I was also on conference calls all day so they were extra quiet and very respectful gentlemen.

Superb Indy plumbers! They handled my job from 2,000 miles away. Their expertise is priceless. Highly recommended!

They came out and quickly determined the problem. Gave me a choice for exact position and fixing of existing leak or replacing the whole pipe. I chose replacement. They came on time and quickly fixed the problem. We ran in to an issue because of some miscommunication but they did come back and fix the issue to my… Read full review

Always a 5 star with Carter’s. Have had them out twice this year (for totally separate reasons) and had incredible service both times. They not only are spot on with their estimates, but they gave me options on repair and explained everything with full transparency. Have always had fair and respectable service with these guys.

Very affordable and great quality professional service from Bailey. Thank you!

Great communication and excellent service.

Carter was very responsive to my call. They came right away and did a fantastic job! They fixed the leak, and another faucet repair. They were professional, quick with great quality and care. I wouldn't hesitate to call again when needed!!

Fixed a leak in the water main, and found and repaired a leak in the SLAB FOUNDATION!! Two unrelated incidents, but they did them both in one day, including jackhammering and concrete work. May look like gentle Clark Kent, but they must have Superman ID cards somewhere in those pockets.

Holy cow is all I can say. Had a leak in my basement that I was pretty sure was the main soil stack in the wall. Huge job that I didn't want to deal with. I called them at 7:30 am. They were here at 8:30, assessed the problem (huge Crack in the main soil stack) and had a team out working on it within another… Read full review

Luke was patient, knowledgeable, friendly, and skilled

I have used Carter’s My Plumber for over a decade and I cannot say enough great things about them! Tanya, Jody, Angie, Joe, Phil and Jacob have all been very professional, prompt, very helpful and so kind! I would definitely recommend this family run company.

Elijah was fantastic. It was like a family member came by to help with a leaky sink. We have a dog and she was nervous about a stranger in the house. Elijah was perfect with her, she mellowed out very quickly and the next thing you know they were playing together. Highly recommended! 5 Star, gold standard service.… Read full review

We can always count on Carter's Plumbing for excellent service!

Carter's did an amazing job fixing a drain line that was broken during a fence install. They got out to give an estimate and made the repair incredibly quickly and did an amazing job for a very reasonable price. Will definitely call them in the future if I have another plumbing issue.

I phoned and they were able to come out the same day to help with a plumbing emergency. The plumber, Brandon, was very helpful explaining everything and getting this fixed that I decided to have him replace our water heater also which he did a fantastic job with and cleaned up afterwards nicely. They will be my “go to” plumbers from now on, thank you! 😊

Luke was very professional and communicated throughout the process. I am well pleased with the repairs he completed and his professionalism. Thanks D

Professional, friendly, affordable and came when they said they would and then went the extra mile. I’m new to the area and i found my plumber!

I called for service and they were able to come to my home within 2 hours of my service call. ! My technician Brad W. was very helpful and explained all of the repairs and warranty while he was here. He was very respectful of my home and did good clean work! I will be asking them to send him back the next time I need their services!

Carter's installed a new water softener, very professional and a very good job well done, Thank you Taylor.

Alex and the whole crew at Carter's were fantastic all of the way through! We had a leak on our hot water heater that was causing damage to our baseboard. We called at 8 in the morning and had Alex at our door before 10. From the moment I rang the office till the time I paid the bill everyone involved was… Read full review

Paul P. from Carter’s was excellent! Very knowledgeable, and skilled. We had a very hard to reach water main shut-off and Paul and his partner made short work of addressing the problem and giving us a great solution with the minimal existing material he had to work with.

Very prompt and polite. Called to let me know an approximate time he would arrive and also when he arrived. Great interaction and very professional.

Elijah was great!

Knowledgeable, readily available, flexible - plumbers are experienced and friendly. I have had them out a few times for both indoor and outdoor work. Highly recommend their services.

Taylor was so great to work with! After not having running water for a week we were so grateful for his services! I will definitely be calling again if we ever need a plumber!

The plumber was very knowledgeable and polite.

They had an early opening so they got here earlier than expected. Work was done efficiently and professionally

Scheduling was fast and easy. Elijah was friendly and punctual. He explained the process and fixed the leak in no time. 5 star service all around.

These folks, especially Tim, really bailed us out. Pipe burst and water was down. We were back up and “running” quickly.

Brandon Hair 125. Thank you for your professionalism and valuing your customers