How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%86+20.8Value 14%84+11.9Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORECarter's My Plumber
Speedway, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 2,947 Google reviews
Report card
Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Carter's My Plumber for 8 kinds of job.
Carter's My Plumber for shower repair
Clear ✕All 40 Google reviews tagged “Shower repair”
Alex was excellent in completing the tasks that needed to be done. He also did all he could to control the cost of the visit. I was hoping Carter’s would be more reasonable than Hope, Peterman and others concerning costs. Alex changed out 3 flappers in toilets and diagnosed a leaky shower valve. I needed the…
Gabrielle was pleasant and professional. He quickly resolved the issue.
Had a shower leak at the neck. Before they said the wall needed broken into they tried 2 different tools and ultimately had a supervisor look at it. He was able to make the job easier for our technician and they installed new neck and shower head with no damage to our tile.
Our Plumbing Technician Gabriel was very knowledgeable and gave my family good choices and in the end we were very satisfied with the end result, great product, and overall fast and quality service my family received. My family and I, if needed, will use Carter Plumbing in the future.
Can’t say enough positive things! Wesley Bash was my plumber and he got my old, stubborn shower cartridge out and placed the new one in a jiffy. Super friendly, explained everything, and was QUICK; couldn’t have been here longer than 45 minutes. Carter’s will continue to be my plumber!
I cannot say enough good things about Carter's. I had used them in the past. So when I had a recent emergency (involving several issues), I called them again. The office staff was so friendly. And the technicians were very helpful and responsive. First, I worked with Harry Miller. He was very nice and professional.…
Alex did a great job with our toilet and shower repairs. He was on time, polite and very knowledgeable. We have used Carter’s My Plumber before and will continue to use them.
I had a plumbing issue in one of my bathrooms upstairs and I was hesitant at first since I’ve heard Plumbing can be a very expensive deal but wanted to get the issue fixed by a professional only. Carter’s my plumber are reasonably priced and they fix the issue right away. They are prompt in their service and also…
Wesley was prompt, courteous and very professional. He's very good at his craft, he found our leak quickly and repaired it. It was a pleasure doing business with him and Carters My Plummer. Great customer service and we definitely recommend this company.👍👍
Alex was very friendly, professional, and expedient with his work, which involved replacing my two shower faucets’ cartridges. He was able to complete the work in under 45 minutes. And Tanya at the office was very helpful in making the appt so quickly today. I’ve always been happy with CartersMyPlumber !
Tankless hot water heater service, was scheduled promptly, appointment was on time, Peyton was professional, polite, & thorough!
Doing business with this company has been a wonderful experience they've done all my plumbing needs they've always given me a decent prize and quality friendly service
Very affordable and great quality professional service from Bailey. Thank you!
Brandon was one of the most courteous and knowledgeable plumbers I have ever used.
Bailey did an outstanding and quick job installing a Kohler shower cartridge replacement kit. Bailey is polite, courteous, and very professional. For future plumbing needs, I will ask for Bailey by name.
I called because both of my bathrooms seemed to have developed leaks. Tim was very thorough in showing me what the problem was, showing me where the water was leaking. AND when it turned out to be a sealing problem rather than a plumbing problem, he gave me advice on how to get the repairs done. I very grateful that…
Alex was very professional and on time. He examined the issue and let me know his thoughts and quotes for the repair. 5/5
Jerrad was AMAZING! He was thorough, thoughtful, pleasant, knowledgeable and very kind. Unknowingly, my tub was pouring out water into the tub all night and the handle couldn't shut it off. While here, I asked him questions about how I could fix my toilet (that ran for 6 minutes per flush) and the garbage disposal…
I called for service and they were able to come to my home within 2 hours of my service call. ! My technician Brad W. was very helpful and explained all of the repairs and warranty while he was here. He was very respectful of my home and did good clean work! I will be asking them to send him back the next time I need their services!
Elijah was great!
They showed up on time and fixed a leaky shower. Jacob was a super cool guy and was more than willing to do what he needed to do to get the job done fast. You guys rock!
I had about 5 different jobs, all small stuff except for replacing a toilet. Brad was the serviceman very polite and professional. Showed him the jobs he showed me the price, was a little more than I expected so choose to get only 2 so the jobs done. I would use Carter's Plumbing again, Brad didn't pressure me about the other work at all. Thanks
Brandon was on time, very professional and quickly detected the problems and immediately got the job complete in no time! Highly recommend.
Good communication and professional service. Jerred went above and beyond to stick with the job until completed and collaborate with other experts to arrive at the best solution. I appreciate the confidence you all gave me in knowing I would get the results I had hoped for. Thank you!
Taylor Sutton was respectful professional and efficient. Greatly satisfied with the repair of the leak in my shower.
Brandon did an excellent job. He fixed all issues and we are extremely pleased
The shower drain was leaking so I called Carter and the two gentlemen that showed up were very professional and easy to work with. I highly recommend Carter Plumbing and Josh and Gerrard. The shower drain was fixed quickly and works great. Thanks Carter Plumbing.
I’d been using Chapman for my plumbing needs and decided to try Carters after experiencing one too many issues with Chapman’s work. I called Carters with a tight timeline and they were able to accommodate same day. Brandon and Branden were incredible from the start. When they arrived, I was attempting to help…
First time using My Carter Plumbing. Quick and easy scheduling. Prompt, professional, friendly service. Will make them my go to plumber after today. Super job.
Loved my interaction with Brandon; respectable, curtious, skilled, and efficient. Carter's My Plumber is top notch!
My technician Josh was professional and came prepared and was in and out in 30 minutes. The cost was on point if not a little lower than I expected. I would definitely use them again in any future plumbing needs.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Water heater installation | 240 | $1.2k–$2.5k |
| Plumbing pipe repair | 181 | $322–$1.1k |
| Toilet repair | 147 | $176–$656 |
| Drain cleaning | 137 | $161–$493 |
| Plumbing leak detection | 124 | $78–$630 |
| Plumbing leak repair | 98 | $227–$807 |
| Faucet installation | 89 | $292–$593 |
| Faucet repair | 81 | $166–$529 |
