How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%86+20.8Value 14%84+11.9Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORECarter's My Plumber
Speedway, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 2,947 Google reviews
Report card
Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Carter's My Plumber for 8 kinds of job.
Carter's My Plumber for toilet installation
Clear ✕All 40 Google reviews tagged “Toilet installation”
Peyton did a great with yearly maintenance on our water heater. He was very helpful answering some plumbing questions about possible remodeling plans for our bathroom.
Kevin was professional. He gave me options. He worked quickly and kept me informed. Very nice person
Installation of two sinks and the toilet done very well!
Kelson did a great job installing two new toilets in our office . On time , clean very professional work . Everything Carters has done has been great!
Carter's sent an awesome plumer who did an outstanding job for our family! I can not thank him enough for all the hard work and dedication to a job well done! We will be calling Carter's My Plumber for any other needs in the future!
We had Carter’s My Plumber install a toilet, water softener, whole-home carbon filter, and backup sump pump in our new home. Zach R. came out the day after I called, provided clear and complete pricing, and did not pressure us toward any particular option. The pricing outlined for the work was fair. John T.…
Carters My Plumber did an all around amazing job, from customer service to the end result! I had a lot of work done: 3 new toilets, PRV Valve replacement, Water Softener install, & water heater installed. The 2 guys that did the job were great! I had Carters My Plumber come out for a 2nd quote, the quote was $1800…
A Carter tech (Kelson) performed a toilet replacement with a high pressure water toilet which now makes the second one we have, we are extremely pleased with the product and service and will continue to work with Carter for our plumbing needs
We had a HUGE mess at my mom’s house. Broken toilet, a main that needed the city to have cut off at the curb, etc. etc. Our plumber (John) was such a good sport, and so helpful. My mom’s house (did I mention that she smokes 2 packs of cigarettes a day), was a huge mess, but John was so kind, and thorough. It took…
Carter’s were very professional from the moment I called to schedule to the completion of the work. We were very happy with the installation and would recommend to others.
Show up early and finished in a timely manner. Would call again for sure.
Peyton was professional and explained the job in detail.
I’ve worked with Carter for years and have always appreciated their professionalism and craftsmanship. Jody, Nelson, and the young gentleman who did the install were all terrific—knowledgeable, helpful, and a pleasure to work with. Another great experience from start to finish!
I had an ongoing issue with a toilet. Carter came quickly and resolved it. They also installed a new pressure-assisted toilet. I am pleased with how well it works.
Fast, friendly and professional, I would highly recommend this company for any plumbing job. We've had them install à water heater, a water softener, and now a toilet and things couldn't have gone smoother. If you're searching for a plumber look no further 10/30/24 Our water heater had a leaking pipe on top and the…
Great service by JACOB!!!! What a super pleasant individual. You're fortunate to have him on your staff. He flushed our water heater, repaired our kitchen sink faucet, and installed a new handicap toilet.
Doing business with this company has been a wonderful experience they've done all my plumbing needs they've always given me a decent prize and quality friendly service
Always professional, always responsive. Great work, at a great price.
Repairman was pleasant and kept us informed of what he was doing
Carter’s did amazing work! I walked into a sticky situation with my new home but Carter’s saved the day and they were able to fix my master bath as well as install a brand new water heater and water softener! I was also on conference calls all day so they were extra quiet and very respectful gentlemen.
I have used Carter’s My Plumber for over a decade and I cannot say enough great things about them! Tanya, Jody, Angie, Joe, Phil and Jacob have all been very professional, prompt, very helpful and so kind! I would definitely recommend this family run company.
I called Carter's My Plumber regarding an issue with one of my toilets. They were able to send someone out that afternoon. Luke was very professional and on time. I ended up replacing two toilets and he also helped us out with some water pressure issues in the other bathrooms. Just a well run business. 10/10!
Used this company twice. Both times have been a very good experience.
I am very happy with the service I received from Carter’s. Paul Pierson was very friendly. I am the type of customer who likes to understand what is being done and why. Paul took the time answer all my questions and was very informative. He demonstrated and explained the need for all work performed. I would definitely use them again.
Wonderfully ‘clean’ experience, left our property spotless. Our plumber (Luke) was very knowledgeable and pleasant.
Really glad I called them. Actually should have called them first. Came in and got our toilet problem taken care of. Made the mistake of calling winters who charged over double for the same service and didn’t look at anything. Definitely going with carters in the future.
Nick did and excellent job and I am very pleased with myCarter Plumbing experience!!
They are always very quick to do a service call. They are always on time and very professional.
I called Carter’s My Plumber due to a clogged toilet. Sean came over within 30 minutes of me calling. I am thankful for him working through our issue. My son flushed a wooden beard brush down our toilet and it got lodged inside. I thought we were in for a new toilet. Sean got creative and was able to get it out! He…
We called due to having toilets that double flushed, and one that was leaking from the tank. They showed up on time, diagnosed the issue, went over options for repair, and replaces 2 toilets while repairing the innards of the third. While on site they also diagnosed a broken thermostat on the waterheater and…
We've used Carter's in the past for a kitchen sink install, and this time for a toilet install. Always great to work with and very professional. Kudos to Alex since he's been the one to do both of our installs.
Very grateful to Tonia for getting me help so quickly on short notice. Brandon and Josh were able to get a really bad leak uncovered and repaired within a couple of hours. Thank you!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Water heater installation | 240 | $1.2k–$2.5k |
| Plumbing pipe repair | 181 | $322–$1.1k |
| Toilet repair | 147 | $176–$656 |
| Drain cleaning | 137 | $161–$493 |
| Plumbing leak detection | 124 | $78–$630 |
| Plumbing leak repair | 98 | $227–$807 |
| Faucet installation | 89 | $292–$593 |
| Faucet repair | 81 | $166–$529 |
