How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%86+20.8Value 14%84+11.9Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORECarter's My Plumber
Speedway, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 2,947 Google reviews
Report card
Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Carter's My Plumber for 8 kinds of job.
Carter's My Plumber for toilet repair
Clear ✕All 148 Google reviews tagged “Toilet repair” · showing 60
John and Zack did great job Really appreciate quick response for our plumbing issues. Will use Carters in the future
Today I called to schedule an appointment and I spoke to the nicest lady on the planet, she was very accommodating to my scheduling needs and assured me the guys would take care of me and make the best recommendations. She had an estimator call and he was so smart and very knowledgeable on what I might need which I…
Wonderful service from Carter’s Plumbing! Very knowledgeable and respectful employees, great communication and plumbing job done quickly and efficiently! I’m glad Carter’s my plumber!
Alex was excellent in completing the tasks that needed to be done. He also did all he could to control the cost of the visit. I was hoping Carter’s would be more reasonable than Hope, Peterman and others concerning costs. Alex changed out 3 flappers in toilets and diagnosed a leaky shower valve. I needed the…
Best plumber we have in our house in 35 years. He fixed everything and quickly.
Our plumber Alex was very professional and friendly. He notified me just prior to his arrival and completed the needed repairs in an efficient and timely manner.
Technician was polite and knowledgeable. Job was finished in a timely manor and I am very satisfied with the results.
Quick and easy repair no mess
Professional. Accurate.
Nice friendly guy. Quick diagnoses of issue. Good job
Harry did a great job!
Our tech was very professional and clear of the offers. He was knowledgeable and helpful! Appreciate the service.
The serviceman was very good. I did feel it was a little more expensive than I had hoped. But the work done was very good.
Carter's sent an awesome plumer who did an outstanding job for our family! I can not thank him enough for all the hard work and dedication to a job well done! We will be calling Carter's My Plumber for any other needs in the future!
The repair was done quickly, no mess.
On time. Fixed my problem. Very polite and explained everything
I appreciate the quick appointment time. I would say it’s overpriced because I know the prices on the two parts are $10-$12 combined, but that’s kind of how all these industries are. I appreciate not having to get dirty and do it myself.
Great Job!
The service was professional and friendly. However, the prices were too high for the work done, toilet repair.
Tim and Zach do outstanding work. They went to great lengths to get it right.
My wife is happy so I need not say more.
I have had Joshua out to my small business several times now. Carter 100% stands behind thier work. I never hear any dumb sales pitches. They have performed multiple different tasks, jobs, installs for me. (even some speciality stuff for my particualar business). Price is right, price is fair. Good company to work with.
Brandon Yates was on time, caring, very professional, customer oriented, and the job was done in an expedient manner. Kudos to the hiring authority. It's always a pleasure to have work completed by your company.
Plumber was very knowledgeable and helpful. The work wound up being more than I could afford, so he gave me good advice on how to do it myself and offered to take a look at anything else I was worried about. His advice was good enough that I was able to do a workable fix myself. Last time I called them, they fixed…
Grat service!
Carter's My Plumber, Patton, came and did a great job fixing my toilet in the guest bathroom! He was respectful and kind and knowledgeable. Patton was a blessing!!❤️
Gabrielle was great. I would certainly ask for him again if I have a problem. He explained everything and did a great job. I've tried to answer this before but it apparently didn't go through.
Arrived om time and explained everything that was needed. Plumber was courteous.
Very pleased. Prompt and very professional installation.
The men were very efficient and informative. They fixed the leak under my slab home.
I cannot say enough good things about Carter's. I had used them in the past. So when I had a recent emergency (involving several issues), I called them again. The office staff was so friendly. And the technicians were very helpful and responsive. First, I worked with Harry Miller. He was very nice and professional.…
I highly recommend Carter’s My Plumber. The gentlemen were very professional and knowledgeable about the their work. Also was on time with schedule for service. Then were quick fixing the issue, only took about 10 - 15 minute to repair my clogged toilet. I would call Carter’s My Plumber again for any plumbing problems.
Amazing customer service. I have used Carter’s 3 x in the last 2 months to repair a broken line, inspect plumbing and to repair a toilet flange that was leaking. They have helped a lot and saved me money overall. I wouldn’t hesitate to call them again. Thanks!
Carter's is top notch! Their experienced, professional & friendly plumbers are always here to help keep my household running smoothly.
My technician, Myles, was very knowledgeable and personally, and he was more than fair working with me to get the best prices. He figured out the issue and fixed it in about an hour. He even provided some tips to prevent future issues. Absolutely great service all around. I wish I could give more than 5 stars!
Carters did an excellent job replacing our toilet. They were able to come the next day after we called and finished the installation very quickly. They were courteous, kind and very knowledgeable about the task at hand. They were also very neat and left everything clean when they were finished. Great experience!
Words can not express how happy I am with Carter's My Plumber. They have completed several jobs for me at two houses and also my office. They show up when they say they will, send text and call when on their way, they diagnosis the problem fast and complete the work promptly. They are affordable, knowledgeable,…
Very good 👍 Isaiah was amazing.!!
John was great and very helpful. Thank you for your service.
Very knowledgeable & efficient gentlemen who obviously knew what they were doing.
A very quick and easy change done by a very nice who was very quick a d efficient!! Just what we expect from Carters!!
Carters is hands-down my favorite. I’ve used them several times over the past few years, and the service is consistently excellent. When you call, a real person always answers, and they’re usually able to come out the same day or next day—which is such a rarity these days. Today, Miles came out and fixed my toilet…
Wes was our technician and was simply brilliant. On time, was knowledgeable regarding everything we needed information on and gave us estimates for other work that needs to be done.
Top-notch service! I called this company to get a second opinion on a reoccurring plumbing issue. It turns out we were getting screwed over by the initial company before calling Carters My Plumber. They came within 24 hours, aassessed our issue and had the proper technicians and equipment there to figure out what…
Was able to solve the clogged drain same day, give some good suggestions and reasonably priced.
Serviceman explained everything to me the cost and what would happen if the first thing didn't work and the cost after that. Thank God the first thing we tried worked. It's Christmas and I didn't want a $400 bill. So thankful he was able to get it. He was very nice!
Great company for all your plumbing needs. Best worker Brandon!!!! Needs a raise! Highly recommended.
Great job. Showed up on time and completed in a timely fashion.
We had a very positive experience with our tech from Carter's My Plumber, who was able to come out on the same day to address potential leaking from a wax ring. I feel like the price was still a little high, although they were significantly ($300+) cheaper than the company who identified the problem, and made it…
They come and fix the problem on the same day. Very professional.
Not a fan of the AI system trying to make an appointment. Had to call in 2 times. I want a person. The technician John rocked. Very professional and explained the repair well. Gave me options and educated me on my repair. It was quick and easy.
Harry was very professional and was very courteous
Harry and Myles were professional and upfront with how to approach the clog in my house. They also gave me tips on how to keep things flowing smoothly in my home plumbing wise. I will call on them again if I need anything in the future.
I called Carter’s at 12:15 PM about my clogged toilet drain. I was told they could have someone her between 1:00 & 1:30. I received a call from Alex P at 12:50 telling me he would be here at 1:00. Alex was here at exactly 1:00. He was very polite & friendly to me & my dog. He quickly assessed the situation & told…
The service guy Alex P that came out quickly found the problem, he was very professional and friendly. I would definitely recommend Carter's My Plumber.
Technician(Alex P.) was incredibly professional and helpful in not only fixing the issues I had but also helping with preventative measures to ensure my plumbing conditions stay good longer. My only complaint is the $247 for clearing a clogged toilet and shower drain. However, thank you to Carter's My Plumber and to the technician who made the house call!
Very fast service
Alex did a great job with our toilet and shower repairs. He was on time, polite and very knowledgeable. We have used Carter’s My Plumber before and will continue to use them.
The young man who was sent to my home represented your company well and was very polite and did his job perfectly. I'm very satisfied with the outcome. He's very special.
Fill valve and seal were replaced quickly and carefully. Very professional. Highly recommend!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Water heater installation | 240 | $1.2k–$2.5k |
| Plumbing pipe repair | 181 | $322–$1.1k |
| Toilet repair | 147 | $176–$656 |
| Drain cleaning | 137 | $161–$493 |
| Plumbing leak detection | 124 | $78–$630 |
| Plumbing leak repair | 98 | $227–$807 |
| Faucet installation | 89 | $292–$593 |
| Faucet repair | 81 | $166–$529 |
