Carter's My Plumber

Jarred did a great job. Very professional. Treated our home like it was his own. Great job Jarred!

Prompt and courteous service from everyone. Explained new water heater functions thoroughly. Would recommend this service

Was on time and did a great job.

Kelton my tech was very professional. They came out in the early afternoon and had the water heater replaced later that same afternoon. Very good looking installation. Everything was working and leaned up before the techs left.

Same day

Very efficient and professional service. Technician Alex Brown was very courteous and personable.

We have used Carter’s several times, inside and outside the house. They are quick to provide service, give fair estimates before doing work. And stuff works when they are done.

He was here same day and everything was up and running within a few hours. Cleaned things up so no mess for us. Thankful!

Super impressed how quickly they responded. From my phone call to completion of the job was less than 4 hours. Impressive! On second visit, they fixed my softener and Kelson was quick to diagnose and repair the unit. He was in and out very quickly.

Our old water heater quit working, we called Carter’s My Plumber at 1:50 pm and Joedy arrived an hour after our call to evaluate what was going on. We had a new water heater installed by 10:30 the next morning. Everyone we interacted with was helpful, answered our questions, friendly, and professional. We are very… Read full review

Kelson was awesome! He was very professional and efficient and did a great job!

He was very professional and efficient. He answered all my questions and was very helpful. I would recommend Carter Plumbing and this technician!!

I needed a new water heater and the pricing was reasonable. Both Keith and Kelson did a wonderful job despite the fact that my water heater was on the second floor. Carter's My Plumber did a fantastic job and I would recommend them to anyone!

Wesley Bash installed my new water heater the same day I called. He was professional, prompt and courteous!! Rare qualities these days!! Thanks!

The service man was very efficient and knowledgeable. The installation went smoothly and was completed in a timely manner.

My water heater died during the night. Called them first thing in the morning and they were at my home early in the afternoon with a new unit. Unit was installed and working by 4 pm. Easy to work with, fair price would highly recommend. John

Mr. John Tex did a great job on the water heater - very professional and answered all our questions!

Kevin was professional. He gave me options. He worked quickly and kept me informed. Very nice person

Carter’s My Plumber is my new go-to plumber. We had our water heater crack and they came out same day and replaced it. They worked with my insurance, checked my water heater for warranty coverage, and educated me on my options. They are seriously fast. And everyone I spoke to was super nice. Joey helped us out the… Read full review

Excellent service. Knowledgeable, friendly and skilled. Efficient and dedicated to doing the. Job right!

Carter's clearly communicated through the whole process. Provided me with multiple options for my repair, and installed a new water heater same day. The whole process took less than 3 hours.

Professional. Courteous. Efficient. Polite. The service professionals were excellent. The water heater was installed in a reasonable time and the workmanship is clean. No flux left on the on pipes. Neat soldering. Zero trash left behind. I’d say that’s to be expected, but we’ve experienced otherwise with another… Read full review

Kelson did a great job installing two new toilets in our office . On time , clean very professional work . Everything Carters has done has been great!

My water heater was under warrenty and I paid too much money. Not happy with price.

I was very happy with the entire experience. Kelson provided excellent service at our home. I would highly recommend using this company.

Called in the morning and the first guy was out within 30 minutes. Technician came out an hour after and was done within 2 hours. Cannot recommend this company enough. Very professional and had an exceptional standard.

Great.

Very professional, and great communication! Both gentlemen were very helpful, knowledgeable, and very efficient. I highly recommend this company and will be using them for any future issues if needed. Thank you Nelson and Gabriel!

My wife is happy so I need not say more.

Carter's Plumbing always to great work. We have use them for 20+ years and have never been disappointed.

Jacob was very polite and courteous, and he was very thorough when explaining what he was doing on my repairs!

I have had Joshua out to my small business several times now. Carter 100% stands behind thier work. I never hear any dumb sales pitches. They have performed multiple different tasks, jobs, installs for me. (even some speciality stuff for my particualar business). Price is right, price is fair. Good company to work with.

We had Carter’s My Plumber install a toilet, water softener, whole-home carbon filter, and backup sump pump in our new home. Zach R. came out the day after I called, provided clear and complete pricing, and did not pressure us toward any particular option. The pricing outlined for the work was fair. John T.… Read full review

I would highly recommend Carter Plumbing as everything from initial call to service provided was exemplary. Our old water heater had a good run and it was time for replacement. They came out and only provided quote for what we requested and did not push for anything else. We ended adding multiple other items such… Read full review

Carters My Plumber did an all around amazing job, from customer service to the end result! I had a lot of work done: 3 new toilets, PRV Valve replacement, Water Softener install, & water heater installed. The 2 guys that did the job were great! I had Carters My Plumber come out for a 2nd quote, the quote was $1800… Read full review

Fast, same day service. Top notch installation by a very personable tech who knew exactly what he had to do and did it. No cut corners. Throughly cleaned up after the installation. Highly recommend this small company.

Always prompt and professional! I have used them commercially and residentially; could not be more satisfied with their service and price!

Had a couple of family members come over to escape the tornadic weather threat and sleep in the basement for the night. After a couple of showers we realized the waste lift pump wasn’t working so we just discontinued the use of all plumbing in the basement for the evening. Being proactive I thought I would submit an… Read full review

Quick and easy replacement water heater!

My water heater broke and I needed it fixed right away

Very happy with my experience. They arrived within the time window, got everything installed, and cleaned up everything. Both techs were very friendly and informative. I would definitely recommend Carter's My Plumber.

Had the team back in to flush the tankless they installed before and to add a sediment filter to help protect it. They did a great job provided me guidance throughout. Best of all, they were able to do the flush and install the filter in the same session - no waiting on parts or rescheduling. If you want it done… Read full review

Prompt and courteous.

Water heater pilot light assembly replaced. Both employees who professional

Quick and Reliable

Kelson came out the day after I called and told us exactly what our options were and stayed inside our budget! He was super helpful and stayed even after he installed to make sure everything was running properly!

Jody, the sales guy, was prompt when our water heater was going out. Took time and quoted me options to consider without being pushy. Jason, the lead tech, was here the next day to tackle a larger task then expected: stayed positive, polite, professional, and didn't leave a mess! I contracted with them on the… Read full review

Carter’s My Plumber was wonderful in their visit/services at our home. We had immediate response that a technician was dispatched, and the installing technician arrived quickly to install our new water heater. Both were professional. We appreciated their top-rate efforts. Thanks so much!

They were very quick and helpful. I asked questions and they gave clear answers. Very friendly, cleaned up afterwards. Kelson did a great job.

the repair person that came to see me was very nice and went through everything with me and I’m very satisfied, I think his name was Eric

They did a fantastic job replacing my tankless water heater. Their technicians were clean, professional, and timely! We were only down for a few short hours before they had us up and running again with a new water heater. Excellent customer service and GREAT Value!

Carter's My Plumber performed above and beyond to replace my tankless water heater in a very timely and efficient manner. They were there when I needed them, had the unit replaced, and back in action in only a few short hours. They took the time to make sure everything was clean and professionally installed. Excellent pricing too! HIGHLY RECOMMENDED!

Carters my plumber was great! We had to have our water heater replaced unexpectedly and they were able to come out the same day we called and replace it. They explained everything and worked around our schedule, great experience with them!

They were fast and very helpful with the maintenance of my water heater and softener.

Believe techs name was Wes. Great job! Knowledgeable, very friendly, a huge help. Thank you

They did a better job than I would have done, new ballcocks, hardlined with no flexhoses. Pro installers for sure.

Everything went very smoothly and timely. The techs knew what they were doing. I was impressed!

Quick service and very easy to work with. The technician quickly diagnose the issue had parts available immediately and made the entire process painless. We appreciate their professionalism and great service! Kelson was great!

On time and did a nice job on the install.

Water heater stopped working and someone came out to look at it next day. Got told the tank was leaking and needed replaced. Technician came a hour later and had the new water heater installed before lunch. Work was very fast and professional. Install looks very clean and I appreciate the help

Great job with water heater replacement, very professional and clean looking work

Service was excellent. We switched from tank to tankless and they did great installing everything. I just wish the sales person would have told us how loud a tankless heater was. Since it's right off our kitchen, it may have affected our decision to switch.

These guys saved our asses. My heating elements went out on my 11 year old water heater, so it was well beyond time for a replacement. Apparently, my setup was out of code, so they didn’t charge me for the new piping and stuff for the thermal expansion tank on our new unit which I thought was generous. My wife also… Read full review

The team was responsive, respectful of our time and scheduling. The service member was a kind, gentle and professional service member. I would recommend this family company, always.

Peyton was great installer. Talked about water heaters and answered all my questions and mentioned a few others I was not aware of.

Water heater stopped working. Carter was att my house in less than an hour. Reset the heater. Great guys, clean, courteous and respectful.

Alex was courteous and professional. Satisfied thus far

100% satisfied great technicians great work SUPER happy with service. John and Payton were the best.

I am very pleased with the experience! Our technician, Brandon, was on time and finished the installation before it was time to give the kids baths! I am sure they loved not taking another cold bath, haha! Thanks!!

keith lawson was a very good installer did great work

Alex was on time. He was very professional, answered questions, and explained what he was doing. He was careful and cleaned up before he left.

I have used Carter’s at my salon multiple times. They always exceed my expectations! They are very prompt, oftentimes beating me to my business. They are transparent with their quotes and advisement, and I feel as if I am getting a fair deal with great service! This last interaction was especially great, the 2 men… Read full review

I had a new water heater installed by Carter. My installers were Alex and Derrick. These guys were awesome, professional and did a wonderful job. I would highly recommend Carter Plumbing.

Well done and reasonable

This was my third time to use Carter Plumbing. Our water heater was releasing water through the pressure valve. The technician evaluated that the temperature controller was not adequately controlling the temperature and that even at a very low setting, there was too much expansion in the tank. After reviewing his… Read full review

Our service provider was very respectful and prompt. Our water heater needed replaced and was still under warranty. We also needed to replace our softener. We found the cost of the “softener replacement” to be quite high. In retrospect we should have replaced the water heater and shopped around for a more reasonable softener.

Brandon Hair did a fabulous job replacing my water heater. He was kind, courteous, and very professional. I couldn’t be happier with the service provided.

Great job by Gabriel and Ashton installing a new water heater tank. Good teamwork and expertise.

Extremely fast same day service to have my hot water heater replaced along with a water softener installed. Joshua Snyder was very professional and knowledgeable, he definitely knows what he is doing!! Keep up the good work!

I called to get a quote on replacing my water heater and the salesman was out the at the exact time we discussed. We decided on what needed to be done and they were at my house to replace my heater when I scheduled it. The guys that did the installation were very nice and considerate and explained what they were… Read full review

I met with Jody. He gave me an estimate for a new water heater and he was professional, friendly and nice. He answered all of my questions and followed up later That afternoon to see if I had any questions and he answered All of those questions as well. There was no high pressure sales Discussion. Once I made my… Read full review

Our old tankless gas hot water heater decided to quit. The tech came and checked it out; we had the installation completed, including all new piping and fittings the next day. Very happy with the installation and the people that completed it. Very professional and easy process from start to finish. Thanks!

Prompt attention to the problem and solutions the same day.

Carter’s my plumber has been a wonderful company to have working in our home. Very friendly & knowledgeable staff have made us repeat customers and any time we need plumbing work done they will always be our first call!

Excellent and timely service. The technician was courteous and very professional. Explained the work to be done and walked through after work was completed.

Thanks for taking call before holiday.

Great job. Showed up on time and completed in a timely fashion.

Quick and thorough. Can’t ask for more

Prompt service, fair price.

Wes and Jackson came out and took care of removing my old water heater and installing my water heater same day as the inspection. Very informative and willing to share information with me.

Prompt service Quality products

We had a great experience with Joedy & Jarad. The service was fast, they replaced the water heater in less than 2 hours.

We replaced a leaking water heater with Carter’s My Plumber and they did a good job installing it and most importantly gave us a way better price than the previous installers. The installation did cause a blockage in our kitchen pipes but Wes and Dayton came out the next day and not only took care of it, but also… Read full review

The service was outstanding!

Joshua did a great job. His was friendly and polite and caring. Cleaned up when he was done and the office staff was polite also. Definitely would use them again.

Great customer service and very timely responses. Both Gabe and Wes were great in troubleshooting my water heater leak and explaining the process/next steps.

Needed water heater replacement on our garage. Jody provided options and pricing promptly over the phone and answered my questions including extended warranty available for up to 12 years.

Had my gas hot water replaced. Received a couple estimates. Carters was considerably cheaper than the competition. Jody was very informative, polite, professional and to the point. Made everything very simple and easy to understand. Wesley did the install. He was on time, professional and worked hard to complete the… Read full review

Excellent and speedy same day service! Gavin did a great job and was both friendly and informative throughout the process. I would highly recommend.

Alex was very professional and good commentator. Friendly and efficient.