Carter's My Plumber
Speedway, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 2,947 Google reviews
Report card
Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Carter's My Plumber for 8 kinds of job.
Carter's My Plumber for water heater repair
Clear ✕All 59 Google reviews tagged “Water heater repair”
Had a water heater drained. Completed within 90 minutes. Showed up on time. Price point was excellent especially compared to other plumbing companies that advertise on TV. I would highly recommend Carter’s My Plumber for your plumbing needs.
Joshua was very respectful, knowledgeable and took pride in serving my home for my family with the utmost professionalism. I was very pleased with Carter's My Plumber. For my first experience with your company I would say it was excellent thank you again.
The service was great and the technician explained everything in detail so that I could understand. Will definitely use them again.
Did a great job maintaining our tankless water heaters for a fair price!
Our technician was very kind and helpful! Would go through this company again. Thank you!
Good service
Carter's plumbers have always been there when I have needed them. Everyone of their employees has been punctual, polite and extremely good at their job. They have put in a tankless water heater, a new sump pump with a back up battery, and most recently, a french drain. They also fixed a leak from my dish washer…
I have had Joshua out to my small business several times now. Carter 100% stands behind thier work. I never hear any dumb sales pitches. They have performed multiple different tasks, jobs, installs for me. (even some speciality stuff for my particualar business). Price is right, price is fair. Good company to work with.
Great experience! Answered all my questions and gave me the quotes I wanted after the fix for the time being. Would highly recommend Kelson as an amazing technician
Tech showed up on time and carefully explained what he was going to do and the service was good. I asked about an additional service for the water softener and he quoted and provided that service as well.
Peyton fixed our issues quickly and professionally.
Water heater stopped working. Carter was att my house in less than an hour. Reset the heater. Great guys, clean, courteous and respectful.
Peyton was prompt and efficient. He came within a few days of calling for routine maintenance. He ran the warranty check on our water heater and gave me a detailed report. Service was covered as part of the warranty from Carters.
Brandon communicated well and we could tell he wanted us to understand the situation and what he was doing. Very good service!
Great job. Showed up on time and completed in a timely fashion.
Called at 7:45 am. Arrived at 8:30am
Quick and efficient service. We had a routine water heater flush and Josh was friendly and professional. We would recommend Carter's My Plummer to family and friends.
All good all good all good all good all good
Very helpful
Gavin B came to fix our hot water heater and he did an amazing job! He was in and out super fast, and as a bonus, he was so friendly with our cats who really did not want to leave him alone. Thanks so much!
Doing business with this company has been a wonderful experience they've done all my plumbing needs they've always given me a decent prize and quality friendly service
Third year with Carters services. I highly recommend them. Great service and Awesome people 😊 My #1 to go to for water heater and water softer service 👍
Appointment was made to fit my time frame which was greatly appreciated. Problem fixed in 5 minutes and he showed me how to fix it next time. Knowledgeable, fast and 40 bucks. Awesome job.
Recently had some work done to water heater by carters. I believe the gentleman they sent was ryan, very rude and unprofessional. left a huge mess of water
Tim and his associate were very polite, direct and informative
We use Carter for all of our plumbing needs
Our technicians were very knowledgeable and thorough. Joe and Luke did a wonderful job!
Excellent service on my water heater. Very professional…I recommend their services to any homeowners…
Satisfied Customer!
2nd time I've called Carter's for plumbing. The plumber Paul did such a great job last time, I called again for my new water heater issues. Paul had retired, so Jacob came out and looked at my water heater. Jacob was friendly, personable, and went through the troubleshooting process with me to locate the issue.…
The tech. was cordial. Explained what he was going to do before doing it. Left the areas clean. Great job!
Taylor is awesome! He was on time, honest and very professional.
I called Carter’s on a Friday afternoon and was able to get an appointment next day. Taylor was on time and was able to diagnose and fix the issue in about an hour. Price was reasonable. Would highly recommend Carter’s for services.
I called to make an appointment at 9am. I had a brand new water heater installed and ready to use by 3pm. Outstanding service is an understatement. Everyone was super nice and open on costs.
Alex and the whole crew at Carter's were fantastic all of the way through! We had a leak on our hot water heater that was causing damage to our baseboard. We called at 8 in the morning and had Alex at our door before 10. From the moment I rang the office till the time I paid the bill everyone involved was…
The technicians were very professional and explained everything. The response from time of quote to job completion (same day)was extremely quick. Would highly recommend.
Alex and the other person (sorry I don't remember your name) were very professional and courteous. They patiently answered all my questions and fixed my issue very quickly. Will use in the future.
Carter's My Plumber has been doing our home plumbing needs for 12+ years. Always professional, fairly priced and reliable. Elijah was very polite and respectful. Got the call done in a timely manner. Answered our questions and presented suggestions. Thank you
I had my water heater drained. The tech was early, explained everything thoroughly. I was at a friends when he did a water tank drain and he was very professional so I called same day to set mine up. I was lucky to get same tech. I’d recommend you guys again
They were awesome came right away, like in 30 minutes. Fixed the plumbing issue and installed a new water heater in less then 3 hours. Amazing.
They are the best😊😊😊😊
Called Carter's yesterday for a price on a new water heater and a water softener. Within 2 hrs they had a guy named Jodi there. Very professional and he let us know what needed done and felt very comfortable with everything he had to say so we went with them. They came out first thing this morning. Brandon Yates…
They were able to work me in same day, and Brad did a great job explaining all of the options. This is the second time I’ve used Carter’s now, and I will continue in the future.
Brad was great. He checked out what the problem was and fixed it. He explained everything to us and was even friendly with our pets. Just wish I could give 10 stars. Will be doing all our plumbing needs with Carter's. Thanks
The customer service was outstanding and quickly responded to my inquiry. They were professional and pleasant to deal with. Taylor did a great job with the repair and it was a painless experience! Would highly recommend them for plumbing needs!
Brandon came out and was fantastic. Very professional and knowledgeable. Flushed my tankless water heater and things are working great. Will recommend Carter Lee and Brandon to your home.
Quick & Knowledgeable! Very pleased with their service!
Super fast response and quality, professional service!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Water heater installation | 240 | $1.2k–$2.5k |
| Plumbing pipe repair | 181 | $322–$1.1k |
| Toilet repair | 147 | $176–$656 |
| Drain cleaning | 137 | $161–$493 |
| Plumbing leak detection | 124 | $78–$630 |
| Plumbing leak repair | 98 | $227–$807 |
| Faucet installation | 89 | $292–$593 |
| Faucet repair | 81 | $166–$529 |