Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Casabella Nail, Hair, Facial & Brows logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%7+0.5Craft & service penalty88−1.2Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Casabella Nail, Hair, Facial & Brows

Highfill, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 67 nail salons · 4.8★ from 1,444 Google reviews

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Report card

Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Casabella Nail, Hair, Facial & Brows is better than 85% of nail salons.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Casabella Nail, Hair, Facial & Brows is better than 82% of nail salons.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Casabella Nail, Hair, Facial & Brows is better than 88% of nail salons.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Casabella Nail, Hair, Facial & Brows is better than 100% of nail salons.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Casabella Nail, Hair, Facial & Brows is better than 100% of nail salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Casabella Nail, Hair, Facial & Brows is better than 7% of nail salons.F
7

Reviews for your job

Customers hired Casabella Nail, Hair, Facial & Brows for 8 kinds of job.

Casabella Nail, Hair, Facial & Brows for eyelash extensions

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$40–60
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Eyelash extensions”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 7

All 16 Google reviews tagged “Eyelash extensions”

Kaala7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Amazing every time

Paid $40–60Acrylic nailsPedicureEyelash extensions
Elle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Casabella is genuinely my favorite place to go!! they offer incredible services! I love getting my nails, toes, lashes and brows done here! the best quality service and the best people!!

Paid $60–80Acrylic nailsPedicureEyelash extensions
Emily4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I absolutely love this salon! The customer service is phenomenal, and the atmosphere is always so relaxing and welcoming. Kate is incredibly professional, talented, and attentive to detail. She is hands down the BEST at lash extensions! She always makes sure you feel comfortable and leave looking and feeling…

Eyelash extensions
Tiffanie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

First time and absolutely will be back!!! Justin did a phenomenal job! Usually it is so hard to get what you ask for, but he nailed it! All puns intended. All staff were super nice and found my salon “home.”

Paid $180–200Acrylic nailsPedicureEyelash extensions
Christine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have been coming here for 4 years. They are all so friendly! & great with kids, my daughter loves coming! Kate is my lash girl and my nail girl & is phenomenal! Not only that, she’s also fast!! 10/10 recommend!

Acrylic nailsPedicureWaxing
Elisha12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Casabella Nails is my go-to spot! Tan is an incredible nail tech—he’s so skilled and pays close attention to every detail. My nails always look fantastic. For lashes, Kate is the best! She is a true artist and creates the most beautiful lash sets that last for weeks. Both are so friendly and professional. Highly recommend both of them!

Paid $40–60PedicureEyelash extensions
Trâm4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jenny makes nails very beautiful. I had a comfortable weekend when she did a nail and massage for me

Shampoo & conditioningEyelash extensionsManicure
Lyndsey8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Hailey and Kendra do such an amazing job on my nails! I always leave so happy! Kate is the best with my lashes too! Always feel so pretty when I leave. :-)

ManicureEyelash extensions
Brianna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Wonderful experience and comfortable

Paid $80–100Eyelash extensions
Allison3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Amazing!

Paid $40–60ManicureEyelash extensions
AEJLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I've been getting my lashes done by Kate for around three years now and she is top notch! I appreciate her talent and efficiency; I've never considered going elsewhere for my lashes.

Paid $40–60Eyelash extensions
Stephanie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I love to come Cassabella! Kate is always on point with her outfits and hands. Hailey can do anything u want on the nails. I love CASSABELLA!!!! Relax while drinking wine.

Eyebrow shapingEyelash extensionsManicure
Ginlrad6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★

Mis uñas me encantaron Wendy realizó lo qué exactamente yo quería en mis uñas fue increíble, luego pasé para pintar mis cejas y darle una forma linda y moderna y me atendió una señora que solo quería sacarme las cejas con cera me saco las cejas y nunca me le dio forma ni las pinto y me cobraron 35 dólares por algo…

Acrylic nailsEyelash extensionsService not listed
olivia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

SO GOOD!!! the people are so nice and friendly, great services ! def go here !!!

Acrylic nailsEyelash extensions+ Punctuality+ Cleanliness+ Quality
Tanna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Paid $120–140Acne treatmentsAcrylic nailsPedicure
Ashley4 years ago★★★★★

Rating only, no written review.

Acrylic nailsEyelash extensionsManicure+ Punctuality+ Cleanliness+ Quality

Price

$66-7% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Manicure399$45–$73
Pedicure293$45–$73
Acrylic nails193$50–$79
Shampoo & conditioning18—
Eyelash extensions16—
Waxing15$25–$71
Massage10—
Body waxing9—

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