Experts Reviews · Company report
Casabella Nail, Hair, Facial & Brows logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%7+0.5Craft & service penalty88−1.2Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Casabella Nail, Hair, Facial & Brows

Highfill, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 67 nail salons · 4.8★ from 1,444 Google reviews

Report card

Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Casabella Nail, Hair, Facial & Brows is better than 85% of nail salons.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Casabella Nail, Hair, Facial & Brows is better than 82% of nail salons.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Casabella Nail, Hair, Facial & Brows is better than 88% of nail salons.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Casabella Nail, Hair, Facial & Brows is better than 100% of nail salons.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Casabella Nail, Hair, Facial & Brows is better than 100% of nail salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Casabella Nail, Hair, Facial & Brows is better than 7% of nail salons.F
7

Reviews for your job

Customers hired Casabella Nail, Hair, Facial & Brows for 8 kinds of job.

Casabella Nail, Hair, Facial & Brows for manicure

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.399
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.74
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$45–$73
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Manicure”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#35 / 60

All 399 Google reviews tagged “Manicure” · showing 20

Joy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★

They do a really good job on nails but honestly no one there knows how to massage feet and legs for the pedicure.. I got one last night and the guy was so lazy he stuck all 3 of the scrubs and lotion on my feet and legs, rubbed it on and like petted my feet basically until I had to ask him to stop . He rinsed my…

Paid $100–120PedicureManicure
Caroline2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I’ve been coming to Justin for my nails consistently for over a year he’s the best ever and can do literally anything! Love my nails every time and everyone’s super kind and easy to talk to!

Paid $60–80Acrylic nailsPedicureManicure
Savannah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Jenny was amazing. I got a birthday package from my husband for a facial, head spa, manicure and pedicure and everything was absolutely amazing.

Paid $200+PedicureManicureService not listed
Sierra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great Nails!!

Manicure
Erika2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Great service and fast! Good color selection and fun with friends for nails and pedicures. Good music too! Tan is the best artist

Customer photo from Erika's review
Paid $40–60Manicure
Tatum5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Justin is literally the best nail tech I’ve ever had and my bestie for LIFE. If you want consistently perfect nails, done timely and beautifully come here and it will change your life. Trust 💛

Acrylic nailsPedicureManicure
Tara11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Always a good time getting my nails done here. Tan and Justin are great with nail designs.

Paid $120–140Manicure
jessica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Justin is amazing, my daughter and I always fight over who gets to have him do our nails! He is so kind and so very talented. Cassie is also amazing, she takes time with you and has really good attention to detail

Paid $60–80PedicureManicure
MLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★

I was deeply upset by my manicure. I felt like they rushed and not one employee talked to me. Not to mention my nails starting becoming loose and falling off before 2 weeks even hit. Disappointed and not coming back here. They just want your money they don’t care about talking to you or even making it last they work…

Paid $120–140PedicureManicure
Grace1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I really like the service and my nails always turn out supper cute!!

Paid $60–80Manicure
Samantha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

LISTEN TO ME WHEN I TELL YOU that I have literally never had a full set or gel polish last as long as it does here, they seriously don’t budge. I show up to every appointment with my nails still completely intact. Everywhere else I’ve gone my nails are fighting for their lives trying to keep the polish on but it…

Customer photo from Samantha's reviewCustomer photo from Samantha's review
PedicureManicure
Brooke5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Been here several times and it’s been a great experience every single time! They really know what they’re doing here and are so kind and timely! They offer a head spa as well but I haven’t tried it just yet but plan to! 10/10 mani/pedis!!

Paid $60–80Acrylic nailsManicure
Larry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Took my wife to get a manicure and pedicure here and she had a great time. Her nail technician, Leo, made her feel comfortable in the chair and her nails came out the way she likes.

Paid $80–100PedicureManicure
Samantha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Everyone is always so nice. They do an amazing job every time.

Paid $60–80Manicure
Mary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Love my nails every single time!!

Paid $40–60PedicureManicure
Regan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Tami at Casabella is the BEST!! Love it here and highly recommend

Paid $40–60PedicureManicure
Melissa16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Talia was wonderful. I had a royal head spa and I was completely relaxed!

Paid $80–100ManicurePedicure+ Punctuality+ Cleanliness+ Quality
Cheriza5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very nice lady taking care of me. Her service is beyond expectation. Jenny thank you!

Paid $80–100PedicureManicureService not listed
Taylor6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★

October 2025: “They did exactly did what I asked for my wedding and for my Fall nail request! Yall should ask for Kendra!” Jan 2026: “my husband and I received our first pedicure here. I was very pleased with the gentleman who did my feet. However, my husband and I were both not happy with my husbands lady. She was…

Paid $60–80Manicure
AlexLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

1st time here and Tam did wonderful on my manicure. I definitely will be back!

Paid $60–80Manicure

Show more manicure reviews (379 more) →

Price

$66-7% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Manicure399$45–$73
Pedicure293$45–$73
Acrylic nails193$50–$79
Shampoo & conditioning18—
Eyelash extensions16—
Waxing15$25–$71
Massage10—
Body waxing9—

Compare with