Experts Reviews · Company report
Casabella Nail, Hair, Facial & Brows logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%7+0.5Craft & service penalty88−1.2Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Casabella Nail, Hair, Facial & Brows

Highfill, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 67 nail salons · 4.8★ from 1,444 Google reviews

Report card

Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Casabella Nail, Hair, Facial & Brows is better than 85% of nail salons.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Casabella Nail, Hair, Facial & Brows is better than 82% of nail salons.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Casabella Nail, Hair, Facial & Brows is better than 88% of nail salons.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Casabella Nail, Hair, Facial & Brows is better than 100% of nail salons.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Casabella Nail, Hair, Facial & Brows is better than 100% of nail salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Casabella Nail, Hair, Facial & Brows is better than 7% of nail salons.F
7

Reviews for your job

Customers hired Casabella Nail, Hair, Facial & Brows for 8 kinds of job.

Casabella Nail, Hair, Facial & Brows for pedicure

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Jobs reviewedHow many Google reviews are tagged with this job.293
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.82
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$45–$73
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Pedicure”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#30 / 59

All 293 Google reviews tagged “Pedicure” · showing 20

Joy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★

They do a really good job on nails but honestly no one there knows how to massage feet and legs for the pedicure.. I got one last night and the guy was so lazy he stuck all 3 of the scrubs and lotion on my feet and legs, rubbed it on and like petted my feet basically until I had to ask him to stop . He rinsed my…

Paid $100–120PedicureManicure
Caroline2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I’ve been coming to Justin for my nails consistently for over a year he’s the best ever and can do literally anything! Love my nails every time and everyone’s super kind and easy to talk to!

Paid $60–80Acrylic nailsPedicureManicure
CrystaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The best experience I have ever had anywhere!! Tami was exceptionally wondeful with the pedicure she did! By the way the fall pedicure is the way to go!!! I drove 40 mins to come here and I WILL BE BACK!!

Paid $60–80Pedicure
Savannah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Jenny was amazing. I got a birthday package from my husband for a facial, head spa, manicure and pedicure and everything was absolutely amazing.

Paid $200+PedicureManicureService not listed
Vanessa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

This is the best Nail salon by far ! Tan always does my nails fantastic and they always look great . 5 stars

Paid $40–60Acrylic nailsPedicure
Zoey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Absolutely love the way Justin does my nails!! Perfect every time!

Customer photo from Zoey's reviewCustomer photo from Zoey's review
Paid $40–60Acrylic nailsPedicure
Kaala7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Amazing every time

Paid $40–60Acrylic nailsPedicureEyelash extensions
Elle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Casabella is genuinely my favorite place to go!! they offer incredible services! I love getting my nails, toes, lashes and brows done here! the best quality service and the best people!!

Paid $60–80Acrylic nailsPedicureEyelash extensions
Tatum5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Justin is literally the best nail tech I’ve ever had and my bestie for LIFE. If you want consistently perfect nails, done timely and beautifully come here and it will change your life. Trust 💛

Acrylic nailsPedicureManicure
James1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jenny is the best. She’s been doing my pedicure for years. Everybody is so nice

Paid $60–80Pedicure
Glenda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Justin is absolutely amazing! He is so nice, fun, and easy to talk to, which makes every appointment such a great experience. He always does an incredible job on my nails, and they last forever—usually a good 4–8 weeks! 💅✨ I actually drive all the way from Kansas just to see him, and he is 100% worth the drive. If…

Paid $100–120Acrylic nailsPedicure
LaurieLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I love getting a mani and pedi at Casabella. Jenny remembers my favorite colors and nail style. She does a great job and the pedi is so relaxing.

Acrylic nailsPedicure
jessica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Justin is amazing, my daughter and I always fight over who gets to have him do our nails! He is so kind and so very talented. Cassie is also amazing, she takes time with you and has really good attention to detail

Paid $60–80PedicureManicure
MLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★

I was deeply upset by my manicure. I felt like they rushed and not one employee talked to me. Not to mention my nails starting becoming loose and falling off before 2 weeks even hit. Disappointed and not coming back here. They just want your money they don’t care about talking to you or even making it last they work…

Paid $120–140PedicureManicure
ashley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Amazing service 🤍 will definitely be back

Paid $160–180Acrylic nailsPedicure
Jordyn10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Best nail salon in NWA! They take their time, listen to exactly what you want, and can do amazing designs! They did my wedding nails and I felt like a princess with how beautiful they turned out!

Paid $40–60Acrylic nailsPedicureWaxing
RashiLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★

Got 2 Pedicures done for me and my husband. Walk in work almost every time. Service is mid. Massage time is really low. I took the herbal pedicure which comes with 10min massage and I asked for extra 10 minutes. That means atleast 20 mins of massage time alone. However the entire service (scrub, callus treatment,…

Paid $60–80Pedicure
Melissa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Phenomenal Service! A must to return! Don’t miss out it is absolutely the best I have EVER BEEN TO!!!!

Acrylic nailsPedicure
KaeliaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had my first appointment back in two years today, after being a regular customer for about three years, and I can honestly say the experience was just as wonderful as I remembered. From the moment I walked in, the staff remembered me and welcomed me back as if no time had passed. That level of genuine customer…

Customer photo from Kaelia's review
Paid $60–80Acrylic nailsPedicure
Maya7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I really enjoy this nail salon. I usually come in every 4–6 weeks for a pedicure and gel polish, and the work is always consistent. Everyone is very nice, the service is easy and efficient, and I always leave happy with my nails. I definitely recommend them!

Paid $40–60Pedicure

Show more pedicure reviews (273 more) →

Price

$66-7% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Manicure399$45–$73
Pedicure293$45–$73
Acrylic nails193$50–$79
Shampoo & conditioning18—
Eyelash extensions16—
Waxing15$25–$71
Massage10—
Body waxing9—

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