Experts Reviews · Company report
Casabella Nail, Hair, Facial & Brows logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%7+0.5Craft & service penalty88−1.2Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Casabella Nail, Hair, Facial & Brows

Highfill, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 67 nail salons · 4.8★ from 1,444 Google reviews

Report card

Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Casabella Nail, Hair, Facial & Brows is better than 85% of nail salons.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Casabella Nail, Hair, Facial & Brows is better than 82% of nail salons.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Casabella Nail, Hair, Facial & Brows is better than 88% of nail salons.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Casabella Nail, Hair, Facial & Brows is better than 100% of nail salons.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Casabella Nail, Hair, Facial & Brows is better than 100% of nail salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Casabella Nail, Hair, Facial & Brows is better than 7% of nail salons.F
7

Reviews for your job

Customers hired Casabella Nail, Hair, Facial & Brows for 8 kinds of job.

Casabella Nail, Hair, Facial & Brows for shampoo & conditioning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$60–80
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Shampoo & conditioning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 5

All 18 Google reviews tagged “Shampoo & conditioning”

Daela3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Haley did such an amazing job doing my head spa treatment. It was absolutely fantastic. She did not rush through it and made sure I was comfortable through all of it! I highly recommend this service! She was awesome!

Paid $140–160Shampoo & conditioning
Leslie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Awesome!! Head spa is so great!

Paid $200+Shampoo & conditioningPedicureManicure
anh5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

service is so professional, affordable price

Shampoo & conditioning
Samantha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Talia was absolutely amazing! I got a royal head spa and it was the most relaxing experience. I need it

Paid $140–160Shampoo & conditioning
Kwiknez1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Wow! Amazing! Kendra did a fantastic job and I had the best ever HAIR SPA TREATMENT today. Thank you so much. Highly recommend it is worth every minute and dollar. Thank you so much. Love Casabella.

Paid $100–120Shampoo & conditioning
Trâm4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jenny makes nails very beautiful. I had a comfortable weekend when she did a nail and massage for me

Shampoo & conditioningEyelash extensionsManicure
LindseyLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

My mom and I had the head Spa by Haley and Kendra. AMAZING experience start to finish. The best thing I have ever done to treat myself. They also did our pedicures and we're wonderful. 10/10 experience for both of us.

Paid $80–100Shampoo & conditioningPedicureMassage
brittney10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Relaxing spa day! Ask for Jenny, she took great care of me.

Paid $120–140ManicureShampoo & conditioningEyebrow beautification
Manasa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’ve done my deluxe spa for first time in casabella and my experience here was very good. Their pedicures are very good and must recommend!!

Paid $60–80Shampoo & conditioningPedicure
Mike9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Loved the head spa. VIP package was so relaxing.

Paid $100–120Shampoo & conditioning
Brittany4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I went with a couple friends to try the head spa and we were not disappointed. It was like a mini spa experience and my hair has never been this clean! The hot tea at the end of the treatment was a lovely treat during the light blow dry.

Paid $40–60Shampoo & conditioning
DaisyLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have a disabled friend that I take here all the time and she loves this place. She goes to get her nails and toes done, as well as her hair. They are always very careful with her, understanding her need for a little bit more care. Not to mention, they're always sure her favorite candy is in the thank you bowl for…

HaircutManicureShampoo & conditioning
Nanci1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jenny at Casabella is great!

Paid $100–120ManicureShampoo & conditioningWaxing
Venkata2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The experience was amazing and relaxing. I would recommend their hair spa, specially. Talia was great and friendly!

Shampoo & conditioningHairstylingPedicure
Mandy14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Absolutely! 💯 amazing!! A must do!!

Paid $60–80Shampoo & conditioning
AmberLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $20–40Shampoo & conditioningHaircut
Pooja1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

Paid $120–140Shampoo & conditioningPedicure
SuzeLocal Guide · 149 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Paid $60–80HaircutShampoo & conditioning

Price

$66-7% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Manicure399$45–$73
Pedicure293$45–$73
Acrylic nails193$50–$79
Shampoo & conditioning18—
Eyelash extensions16—
Waxing15$25–$71
Massage10—
Body waxing9—

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