Experts Reviews · Company report
Casper Plumbing (formerly CK Mechanical) logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%44+3.1Craft & service penalty87−1.3Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Casper Plumbing (formerly CK Mechanical)

Casper, WY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 27 sewer services · 4.8★ from 500 Google reviews

Report card

Percentile vs other sewer services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Casper Plumbing (formerly CK Mechanical) is better than 86% of sewer services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Casper Plumbing (formerly CK Mechanical) is better than 84% of sewer services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Casper Plumbing (formerly CK Mechanical) is better than 87% of sewer services.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Casper Plumbing (formerly CK Mechanical) is better than 100% of sewer services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Casper Plumbing (formerly CK Mechanical) is better than 100% of sewer services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Casper Plumbing (formerly CK Mechanical) is better than 44% of sewer services.C
44

Reviews for your job

Customers hired Casper Plumbing (formerly CK Mechanical) for 8 kinds of job.

Casper Plumbing (formerly CK Mechanical) for drain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.60
Usually paidThe price range customers picked most often for this job.$100–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$205–$506
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 61/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 17
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 20 Google reviews tagged “Drain cleaning”

Cindy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

What a wonderful group of people. I would recommend them. My sink backed up over the weekend. They came out on Monday. They are great to work with.

Paid $200–400Reasonable priceDrain cleaningPlumbing pipe repair
Kathleen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★

Our plumber was courteous. Unfortunately, he did not locate the right clean-out drain. He was unable to clear the drain he did work on, and recommended I calI someone else. (charged $130.00). I did call another plumber, and he found the correct clean-out, and able to get the drain cleared. The second plumber took…

Paid $1–100Not sureDrain cleaning
Zachary7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very friendly plumber as well as knowledgeable and efficient.

Paid $200–400Drain cleaning
Paige2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Kris did a wonderful job and was very quick and through! Very pleased with our experience!

Paid $200–300Great priceDrain cleaning
Holt3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Casper Plumbers has been great from start to finish. Their scheduler always makes things quick and easy. Kris the plumber always shows up on time, is informative about the tasks being completed, and the options I have available. I will continue to use the future for all my plumbing needs!

Paid $100–200Toilet repairDrain cleaning
Joe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Derek and Kris helped me so much. I tried to fix my drain myself and failed. They were able to fix the existing issue and my mistake. Will always call them first now.

Paid $1,000+Reasonable priceDrain cleaning
PhilipLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Snaked main drain. Very knowledgeable and very personable.

Paid $100–200Reasonable priceDrain cleaning
Jeff5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We had a newer Casper Plumbing employee do some work and he over charged us. The owner called us and made sure things were set right. She actually probably under billed us. Bottom line they more than made things right.

Drain cleaning
Bella10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

We had a kitchen sink clogged, which ended up having to go deeper into the pipe. We called Casper plumbing at 12:05 PM by 3 PM Daniel Lemons responded! He corrected and fix the issue. My husband and I could not have been more pleased with this young man. He is an excellent plumber/technician. Very professional,…

Paid $100–200Reasonable priceToilet repairDrain cleaningPlumbing leak detection
Joshua5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Daniel was extremely courteous and was quick and efficient at getting the job done. Would highly recommend using them. Thank you!

Paid $200–300Reasonable priceDrain cleaning
RenaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Plumber arrived timely. Completed the requested task in a timely manner. Was friendly an polite. I would use C K Mechanical for any plumbing need. They are the BEST!!

Drain cleaning+ Responsiveness+ Punctuality+ Professionalism
Ian5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Not only was the service prompt and proper. It was brought to our attention a couple other things needed replaced. Things I can get myself so I appreciate the fact they didn't just fix it and and me a bill. Best plumber in casper.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Bruce4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have no problem saying that these guys are great. They got me in on short notice, the guy who actually came over gave me a call to make sure we were home because it was a concern of mine. Did the job quick and professionally. Even gave us some free advice to keep other drains from clogging or outside faucets from freezing. I would use them again.

Drain cleaning+ Punctuality+ Quality+ Professionalism
Bob4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service by Parker!

Drain cleaning+ Professionalism
Karen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very polite plumber and responsive to come very soon after I requested services. Would highly recommend.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
SharonLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

CK put me on their schedule the same morning I called. The main drain was clogged and they thought collapsed. The technicians were so polite, knowledgeable and answered all my questions. They had to come back on the weekend to locate the issue for digging. And to our surprise the situation fixed itself. The office…

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Daniel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $200–400Reasonable priceDrain cleaning
Sally11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★

Rating only, no written review.

Paid $100–200Reasonable priceDrain cleaningFaucet repair
Kip4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Drain cleaning+ Quality+ Professionalism
Michelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

Rating only, no written review.

Drain cleaning− Professionalism

Price

$340-32% vs typical sewer services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 63%Overpriced 2%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair58$228–$1.2k
Water heater installation47$1.2k–$2.4k
Plumbing leak detection34$114–$410
Toilet repair26$165–$580
Faucet repair21$209–$554
Drain cleaning20$205–$506
Faucet installation16$214–$396
Water heater repair15$148–$596

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