Experts Reviews · Company report
Casper Plumbing (formerly CK Mechanical) logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%44+3.1Craft & service penalty87−1.3Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Casper Plumbing (formerly CK Mechanical)

Casper, WY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 27 sewer services · 4.8★ from 500 Google reviews

Report card

Percentile vs other sewer services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Casper Plumbing (formerly CK Mechanical) is better than 86% of sewer services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Casper Plumbing (formerly CK Mechanical) is better than 84% of sewer services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Casper Plumbing (formerly CK Mechanical) is better than 87% of sewer services.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Casper Plumbing (formerly CK Mechanical) is better than 100% of sewer services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Casper Plumbing (formerly CK Mechanical) is better than 100% of sewer services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Casper Plumbing (formerly CK Mechanical) is better than 44% of sewer services.C
44

Reviews for your job

Customers hired Casper Plumbing (formerly CK Mechanical) for 8 kinds of job.

Casper Plumbing (formerly CK Mechanical) for plumbing leak detection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.34
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$114–$410
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 17
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 34 Google reviews tagged “Plumbing leak detection”

MichaelLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Very helpful, Very prompt, Casper plumbing is great. I cant say enough they helped me get my home back up and running after a water disaster.

Paid $2,000+Reasonable priceWater heater installationPlumbing leak detectionWater tank installation
Linda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Our serviceman was Derek. He was great. Good looking installation and he answered any questions we had. Company is great to work with. Would definitely recommend them.

Paid $1–200Reasonable priceToilet repairPlumbing leak detection
Rebekah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Casper plumbing was quick to come over and take care of our issue. I was impressed that Robert provided several service options and allowed me to choose what solution would work best for my family and my budget. His work was quick and professional. I felt I was in good hands and would definitely call Casper Plumbing again.

Customer photo from Rebekah's review
Paid $400–600Reasonable priceGarbage disposal installationPlumbing leak detectionPlumbing pipe repair
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I can’t recommend Derek and his crew highly enough. I hired them during the sale of my home to address several plumbing issues that came up during the inspection process, and they were outstanding from start to finish. Derek’s communication was excellent throughout the entire project. He kept me informed every step…

Paid $1,000+Great pricePlumbing leak detectionPlumbing pipe repair
Sam4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Derek and Chris did outstanding work. Really friendly and enjoyable guys to be around while demonstrating an awesome work ethic. Will call them back in a heartbeat next time I need more plumbing.

Paid $300–400Great pricePlumbing leak detectionPlumbing pipe repairFaucet repair
Corvo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Very helpful in replacing a good check of plumbing, helped with payments and tried to fix the issue as fast but effectively as possible

Paid $1,000+Reasonable priceToilet repairPlumbing leak detectionPlumbing pipe repair
Bella10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

We had a kitchen sink clogged, which ended up having to go deeper into the pipe. We called Casper plumbing at 12:05 PM by 3 PM Daniel Lemons responded! He corrected and fix the issue. My husband and I could not have been more pleased with this young man. He is an excellent plumber/technician. Very professional,…

Paid $100–200Reasonable priceToilet repairDrain cleaningPlumbing leak detection
Tom2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

they got here next day and helped us immediately

Paid $200–300Reasonable pricePlumbing leak detection
CollinLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I can’t say enough good about this outfit. Not only did they come and fix what I asked them to fix. It was done well and they discovered other things that were wrong and made recommendations on fixing those. They were then able to prevent a lot of very big, very expensive downstream work with thoughtful prevention.…

Paid $1,000+Great priceToilet repairWater heater installationPlumbing leak detection
Calvin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Craig was very punctual. Very knowledgeable and extremely helpful.

Great pricePlumbing leak detection
Hey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Love that they rebranded and have new people. Thank you for being fast and efficient

Great pricePlumbing leak detection
Marsha6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used CK Mechanical several times. They are prompt, professional and give me confidence in their services. They take good care of their customers.

Plumbing leak detectionWater heater installationPlumbing leak repair+ Responsiveness+ Punctuality+ Professionalism
Christine8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was so pleased with the service I received from this business. They were able to send someone out the same day who arrived promptly and was very helpful. Great value for the service provided. We will definitely use this company again and again. Thank you!

Plumbing leak detection+ Responsiveness+ Quality+ Professionalism
Shirley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

What started out as a yearly maintenance and cleaning of the tankless water heater and inspection lead to the discovery of leaky toilets that were not properly installed, pump issues, improperly installed outside faucets and pipes, leaky faucets and drains. I’m very grateful for Derek being honest and not just…

Plumbing leak detectionFaucet installationToilet installation+ Responsiveness+ Punctuality+ Quality
Drew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

Have used this company for several repairs including Tankless water heater installation and drain clean out services. For those services (i.e. Major installation) they were fine. However, I had them do a faucet replacement for my upstairs bath/tub and re-caulking of my bath/tub. $1,400 later and 3 different…

Plumbing leak detectionFaucet installationFaucet repair− Quality
Dana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I called CK Mechanical to detect a leak situation I had at my house. While they weren't able to get to it for several days, they did a great job directing me to what I could do to help mitigate and also turned off water at main for me. Ended up being a city issue, but Derek was great guiding me to a resolution…

Plumbing leak detection+ Responsiveness
ChristinaLocal Guide · 98 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Always available and accommodating

Plumbing leak detectionGarbage disposal installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Professionalism
Sharon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Two technicians came to my home to reroute my plumbing for my water softener. I am totally pleased with their promptness, their friendliness, and their professionalism. I totally recommend C K Mechanical for all of your plumbing needs.

Plumbing leak detection+ Responsiveness+ Punctuality+ Quality
Tony4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

On time, very friendly and showed me what to do to prevent and repair issue in the future. Very pleased.

Plumbing leak detection+ Responsiveness+ Punctuality+ Quality
Angelea1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great customer service! Thank you for getting our leaks fixed!

Plumbing leak detection
Karen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

CK Mechanical has been able to come out almost immediately when I call with leak issues that multiple other people had not been able to locate. They found the leak and fixed in a very prompt manner. The plumbers who came out were more than happy to answer my many questions and thoroughly explain what they were doing…

Plumbing leak detectionWater heater installation+ Responsiveness+ Punctuality+ Quality
Lynn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Michael Davila was friendly, on time, and very helpful! He's helped us in the past and always figured out the problem. Today was no different. Figured out where the leak was coming from, helped fix it in a timely manner and informed us of the family plan! 5 Stars for him!!

Plumbing leak detection+ Responsiveness+ Punctuality+ Quality
Brittney1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Scheduling was immediate, and service was very quick. Friendly, knowledgeable, and pleasant to have in our home. Will definitely call them again, and will refer any friends or family needing there services. Thank you!!!

Plumbing leak detectionFaucet repairToilet repair
Bill6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We use CK mechanical for all of our rentals. They do great work. I have never had anything fail that they have done.

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Was told repairman was supposed to call before he showed up but he just showed up. Does not negatively affect my score just something to be mindful of. Did the work in a timely and courteous manner. Nothing more to say. Reasonably priced and did the work with no issues. Thank you.

Plumbing leak detection+ Responsiveness+ Punctuality+ Professionalism
Brenda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent job! Called and was able to schedule for next day service. They did a great job keeping in touch and verifying leak was repaired. Great price! Highly recommend.

Plumbing leak detectionToilet repair+ Responsiveness+ Punctuality+ Quality
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

CK was nice from the start on the phone. Every other business I called answered the phone like I was interrupting them, and couldn't do repair for days. CK mechanical sent a repairman out 30 minutes later! Derek was polite, professional and personable. He even cleaned up his mess! I know who to call first next time! Thank you, Derek for helping us out.

Plumbing leak detectionFaucet repair+ Responsiveness+ Punctuality+ Quality
Wendy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I had replaced a leaking dishwasher with a new one and the leak continued - - through the kitchen floor and into my laundry room. I was extremely distraught but CK worked me into their schedule and got 2 fast & funny plumbers to my house. In a short amount of time, they identified two issues and resolved them both…

Plumbing leak detectionService not listed+ Responsiveness+ Punctuality+ Quality
Claudia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Plumbing leak detection
Aren5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Paid $1,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
Drew7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Paid $1,000+Reasonable pricePlumbing leak detectionPlumbing pipe repair
Kevin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionFaucet installationInstallation+ Responsiveness+ Punctuality+ Quality
Ethan5 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionPlumbing pipe repair+ Quality+ Professionalism
pmctall3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionFaucet installationWater heater installation+ Punctuality+ Quality+ Professionalism

Price

$340-32% vs typical sewer services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 63%Overpriced 2%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair58$228–$1.2k
Water heater installation47$1.2k–$2.4k
Plumbing leak detection34$114–$410
Toilet repair26$165–$580
Faucet repair21$209–$554
Drain cleaning20$205–$506
Faucet installation16$214–$396
Water heater repair15$148–$596

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