Experts Reviews · Company report
Casper Plumbing (formerly CK Mechanical) logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%44+3.1Craft & service penalty87−1.3Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Casper Plumbing (formerly CK Mechanical)

Casper, WY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 27 sewer services · 4.8★ from 500 Google reviews

Report card

Percentile vs other sewer services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Casper Plumbing (formerly CK Mechanical) is better than 86% of sewer services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Casper Plumbing (formerly CK Mechanical) is better than 84% of sewer services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Casper Plumbing (formerly CK Mechanical) is better than 87% of sewer services.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Casper Plumbing (formerly CK Mechanical) is better than 100% of sewer services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Casper Plumbing (formerly CK Mechanical) is better than 100% of sewer services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Casper Plumbing (formerly CK Mechanical) is better than 44% of sewer services.C
44

Reviews for your job

Customers hired Casper Plumbing (formerly CK Mechanical) for 8 kinds of job.

Casper Plumbing (formerly CK Mechanical) for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.58
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$228–$1.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 18
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 58 Google reviews tagged “Plumbing pipe repair” · showing 20

MichaelLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Very helpful, Very prompt, Casper plumbing is great. I cant say enough they helped me get my home back up and running after a water disaster.

Paid $2,000+Reasonable priceWater heater installationPlumbing leak detectionWater tank installation
Becky7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Casper Plumbing has fast response time, friendly employees and their work has always been professional and well done. We have been customers for years and have never been disappointed with their work. We would highly recommend them to anyone.

Paid $200–400Great pricePlumbing pipe repair
James4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Casper Plumbing shows up on time every time. Justin looked over my leaking shutoff valve and instead of just replacing the valve, he saved me money by a small repair.

Paid $1–200Great pricePlumbing pipe repair
HIM2261Local Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Fast friendly reliable service

Paid $1–200Great pricePlumbing pipe repair
AmyLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rob was great! It seriously was not a joy in my spider infested crawl space (hence hiring someone else). Did a great job and was very efficient

Paid $200–400Reasonable pricePlumbing pipe repair
Rodeo3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Quick, courteous and great work! Had a down stack crack in my wall that had been leaking for sometime!! They replaced the pipe and got everything pressure tested in just a could hours! Highly recommend!!

Paid $1,400–1,600Reasonable pricePlumbing pipe repairSewer cleaningSewer repair
Shane6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My valve broke to the main water line for my house. Casper plumbing was able to get here in less than an hour. Once the city shut off my water, Justin was able to get it fixed in an half hour. The whole ordeal from the brake to it being fixed was about 2 hours. For any future plumbing needs I'll have Casper plumbing will be the ones I call.

Paid $200–400Reasonable pricePlumbing pipe repair
Cindy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

What a wonderful group of people. I would recommend them. My sink backed up over the weekend. They came out on Monday. They are great to work with.

Paid $200–400Reasonable priceDrain cleaningPlumbing pipe repair
Michele8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Derek, with Casper Plumbing was so easy to work with. He came out and did a thorough check to give me a good bid. He had some recommendations, with expertise backing them up. Derek is a great communicator, and although the work was happening in my absence, I received daily phone calls with updates. The price for…

Paid $2,000+Reasonable pricePlumbing pipe repairFaucet repairFaucet installation
Darek10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Had a a few ball valves added and a shower valve replaced that was a struggle due to rusty screws Robert was able to quickly get the screws out and replace the valve.

Paid $600–800Reasonable pricePlumbing pipe repairShower repair
WyoSav993 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The dispatcher had Chris at the house within 30 minutes. Chris is a rock star!!! Had my “mistake” fixed in no time at all. Casper Plumbing is my first call from here on out.

Great pricePlumbing pipe repair
Rebekah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Casper plumbing was quick to come over and take care of our issue. I was impressed that Robert provided several service options and allowed me to choose what solution would work best for my family and my budget. His work was quick and professional. I felt I was in good hands and would definitely call Casper Plumbing again.

Customer photo from Rebekah's review
Paid $400–600Reasonable priceGarbage disposal installationPlumbing leak detectionPlumbing pipe repair
TomLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Our water softener exploded and I had to shut off all the water to the house. Derek from Casper Plumbing was at my house an hour later, even though we are not an existing customer, and had a fix in place in short order. Can't say enough about their professionalism and quick service.

Paid $1–200Reasonable pricePlumbing pipe repair
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I can’t recommend Derek and his crew highly enough. I hired them during the sale of my home to address several plumbing issues that came up during the inspection process, and they were outstanding from start to finish. Derek’s communication was excellent throughout the entire project. He kept me informed every step…

Paid $1,000+Great pricePlumbing leak detectionPlumbing pipe repair
Hord4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Professional and expedite. I highly recommend them. The technician was courteous and timely. Great work.

Paid $700–800Great pricePlumbing pipe repair
Marek4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Derek showed up promptly, worked around other contractors and completed the job in a timely manner.

Reasonable pricePlumbing pipe repair
Deseria4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Justin was great on letting us know what exactly happened to our kitchen sink and giving my husband and I options on how to fix it. Will definitely use this company again! Justin was very fast and efficient. Thanks again Justin.

Paid $300–400Reasonable pricePlumbing pipe repair
Sam4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Derek and Chris did outstanding work. Really friendly and enjoyable guys to be around while demonstrating an awesome work ethic. Will call them back in a heartbeat next time I need more plumbing.

Paid $300–400Great pricePlumbing leak detectionPlumbing pipe repairFaucet repair
Corvo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Very helpful in replacing a good check of plumbing, helped with payments and tried to fix the issue as fast but effectively as possible

Paid $1,000+Reasonable priceToilet repairPlumbing leak detectionPlumbing pipe repair
Randall3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Robert’s work and friendly attitude were much appreciated!

Paid $300–400Reasonable pricePlumbing pipe repair

Show more plumbing pipe repair reviews (38 more) →

Price

$340-32% vs typical sewer services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 63%Overpriced 2%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair58$228–$1.2k
Water heater installation47$1.2k–$2.4k
Plumbing leak detection34$114–$410
Toilet repair26$165–$580
Faucet repair21$209–$554
Drain cleaning20$205–$506
Faucet installation16$214–$396
Water heater repair15$148–$596

Compare with