How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%47+6.6Replies to reviews 7%100+7.1Momentum penalty76−2.4Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORECassell Brothers Home Services
Augusta-Richmond County, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 4,702 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and satisfaction; weakest: value.
Reviews for your job
Customers hired Cassell Brothers Home Services for 8 kinds of job.
Cassell Brothers Home Services for faucet installation
Clear ✕All 26 Google reviews tagged “Faucet installation” · showing 20
Tristan was very knowledgeable, informative and polite. We are relieved to have our plumbing problem fixed.
Tristan was a complete professional! Truly knowledgeable at his trade. Very polite and courteous. Did not waste any time and went straight to work. Once the project was complete, he cleaned up the area nicely. I will definitely ask for Tristan by name on any future plumbing projects or repairs on my house. Thank you!
The technician called and arrived on time. The technician reviewed the job details to me and provided me with a price to complete the job. I’m very happy with the project finish.
Thank you for great service. Replacing a water heater is never fun, Sunday was a cold day and the job took several hours. Prompt, neat, on time. Thanks guys.
Andrew was professional and very personable. He provided me with education and recommendations to allow me to make informed decisions. He discussed different options for separate and package needs. My home is an older home. I trusted Andrew because of the quality of his questions about my home and the information he…
Collin was fantastic! Super sweet, professional, and a fast worker. He was able to confirm a leak detection for me and install my faucet. Am super happy and thankful for his service. Thank you Meetze for coming through for me again! Collin you are the best!!
Had a kitchen faucet leaking under the cabinet, called Meetze and they sent Cody in a few hours. Very happy with the new faucet that Cody recommended, looks great! So glad they could install it the same day they came out!
Fred was on time. Very thorough and clean. Very personable and easy to talk to. Was obvious that he knew what he was doing. Did an outstanding job for me.
This afternoon while turning the faucet off, the water would NOT shut off! It just kept running. I called Meetze Plumbing and they were able to send someone in about an hour. To keep things short, Alex (who was knowledgeable, friendly and professional) came in, and was able to see what needed to be done. He left to…
Great service!
Fred was amazing, but the installation is a bit overpriced. However, I am still rating the company a 5 out of 5 due to Fred awesome service and professionalism!
Eli was very knowledgeable, efficient, caring, and helping in making referral!
I very much appreciated the professionalism, honesty, and understanding shown by the two technicians Meetze sent. They were able to give me peace of mind over a suprise and concerning leak that popped up overnight. They were able to come out first thing in the morning on the day I called and even pointed me in the…
Dillon did a superb job. Timely, knowledgeable, and courteous. I would call him again for any plumbing situation. Reasonable price. I would call again for any plumbing situation.
Jesse was very helpful and friendly while installing a faucet and repairing a couple of leaks but he needs a new IPAD.
Greg, was great. He was very polite and professional. He replaced my kitchen faucet quickly and efficiently.
Outstanding customer service given by Ben Willis
Thank you for being professional, thorough and kind. Thank you for patiently explaining everything to me and making sure my faucet was properly installed at a fair price.
Excellent service, prompt and very professional.
Daniel and his partner, I'm sorry I didn't remember his name, were great. Of courses my faucet wasn't acting up in front of him like it had been for me for months. And the ghost flushes and running toilets has gone on long enough. Daniel gave me several options and never pushed one over the other. They were here a…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 152 | $239–$680 |
| Plumbing pipe repair | 135 | $353–$1.4k |
| Plumbing leak detection | 91 | $205–$630 |
| Plumbing leak repair | 90 | $248–$793 |
| Drain cleaning | 61 | $248–$593 |
| Faucet repair | 55 | $228–$585 |
| Water heater installation | 54 | $1.2k–$2.5k |
| Shower repair | 26 | $209–$613 |
