How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%47+6.6Replies to reviews 7%100+7.1Momentum penalty76−2.4Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORECassell Brothers Home Services
Augusta-Richmond County, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 4,702 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and satisfaction; weakest: value.
Reviews for your job
Customers hired Cassell Brothers Home Services for 8 kinds of job.
Cassell Brothers Home Services for faucet repair
Clear ✕All 55 Google reviews tagged “Faucet repair”
Austin Gill identified problem quickly and resolved everything timely. He was very professional and did a great job. Very thorough and gave us recommendations about a water filtration system. We highly recommend him and will be using him again
Tristan was a complete professional! Truly knowledgeable at his trade. Very polite and courteous. Did not waste any time and went straight to work. Once the project was complete, he cleaned up the area nicely. I will definitely ask for Tristan by name on any future plumbing projects or repairs on my house. Thank you!
Needed some plumbing done on a vanity sink, replaced the angle stops in 10 minutes and just had to wait for the glue to dry. He did both of them quickly. A little expensive but was in and out
Andrew did a great job and discussed all the options and gave straightforward recommendations prior to any work. I believe the rates that were charged were excessive. I understand paying for knowledge and skill but paying over $1600 for what was done was excessive.
Daniel was a well trained , professional, plumber who presented himself with great knowledge and professionalism. Very pleased with his work.
Garret with Meetze plumbing came out same day to find and repair a water leak in the bathroom wall. He did a great job locating the leak inside the wall with minimal wall damage. Very pleased with the service.
Collin was fantastic! Super sweet, professional, and a fast worker. He was able to confirm a leak detection for me and install my faucet. Am super happy and thankful for his service. Thank you Meetze for coming through for me again! Collin you are the best!!
Alex saved the day yet again! Excellent job responding to our call lightning fast and developed a great low-cost approach to the repair. Thank you!
Nigel is very professional and knowledgeable. He did a great job in a timely manner. Could not ask for more!
Very professional and work completed in a timely manner. Plumbing problem solved. Over all excellent. Will recommend Meetze Plumbing to friends and family. Thank you Service Tech. - Jack Berg.
Technician arrived right on time and performed the repairs flawlessly. Definitely recommend.
Joshua was very personable, professional, knowledgeable and pleasant.. that says a lot about the company that hired him. Will definitely use these guys again! Quality of work was first class!
Excellent service, incredible attitude and personality!
Robert was a great help in fixing the problem that I was having and my mom and I are very grateful.
I was pleased with friendly , professional service with tech. And i would refer him and the company to other protentional customers
Tristen was courteous and professional. Got right to the problem, and knew the solution. We are senior citizens (obviously 😊) but weren’t offered the senior citizen discount I noted available on the electronic invoice.
Service guy was courteous and polite. Installation was quick.
This afternoon while turning the faucet off, the water would NOT shut off! It just kept running. I called Meetze Plumbing and they were able to send someone in about an hour. To keep things short, Alex (who was knowledgeable, friendly and professional) came in, and was able to see what needed to be done. He left to…
Very prompt on arrival to repair my refrigerator water connection.
Quick same say service for valve. In shower. Professional
Jack was professional & polite. He assessed the situation quickly and efficiently.
Excellent service and very professional and experienced.
Jesse was so polite and such a hard worker. He went out of his way to get the job done that evening. Everything works wonderfully now!
Eli was very knowledgeable, efficient, caring, and helping in making referral!
Technician was friendly and knowledgeable and did an excellent job replacing my washer valves. Highly recommend!
Very professional and knowledgeable, fixed issues easily.
Marshal was fantastic! Arrived on time , was very knowledgeable and transparent about all the work completed at our home. Would HIGHLY recommend! Thanks !
Joshua was professional, quick and efficient. Great representation of Meetze Plumbing. Thank you for your great work!
I very much appreciated the professionalism, honesty, and understanding shown by the two technicians Meetze sent. They were able to give me peace of mind over a suprise and concerning leak that popped up overnight. They were able to come out first thing in the morning on the day I called and even pointed me in the…
Colin did a great job- but wayyyyyy overpriced!!
Marshall was great to work with. Communicated with me well and didn't hesitate to work on other issues outside the original work order.
Austin was extremely polite and explained the problems he found and how he fixed them. Although simple to plumbers, water issues are extremely aggravating to consumers especially Seniors. He explained your annual service membership package and I am happy to have a plumber that talks to me. Brenda Ferguson
Technicians were courteous and prompt. They were friendly and kept us informed of what was wrong with our faucet. They had to go get replacement parts and returned later at the time they said to finish the job. They wore shoe covers to keep the floor clean. We were happy their service.
Very nice guy and knew what to do! Will happily call again if needed! Thank You 👍
Tim arrived on time and completed the work well.
Garrett was professional, polite, and very knowledgeable. He explained, in easy to understand, issues and solutions. He was efficient and even cleaned up. A very personable, polite, and kind young man. He went above and beyond. Excellent service.
The guys were great. Knowledgeable, helpful and determined to take care of my situation where I need a part not typically stocked. My negative review has nothing to do with the Guys that did the work. They had to replace the cartridge for the faucet in a bathtub/shower. This is s relatively easy task. Turn off…
Great job, Baily!
Professional thorough and very helpful
Daniel and David were very professional, timely and pleasant. Thank you for repairing the faucet so quickly.
Daniel and his partner, I'm sorry I didn't remember his name, were great. Of courses my faucet wasn't acting up in front of him like it had been for me for months. And the ghost flushes and running toilets has gone on long enough. Daniel gave me several options and never pushed one over the other. They were here a…
Alex and Dre are amazing, personable individuals. Explained all of my options and pricing upfront. Exceptional customer service and detail oriented. Will be asking for them by name for any future plumbing needs.
Repair of two bibs on outside faucets and clean out of tankless water heater. Technicians couldn’t have been more polite,courteous or helpful. A wonderful representative of his employer and how he was raised!.
Daniel and David came to my house late yesterday afternoon and quickly fixed my outdoor spigot. It's working fine now and I appreciate their promt and competent service.
Very professional and well done, but over priced.
Daniel was extremely nice and professional. He went above and beyond the call of duty even searching on Amazon for a part to fit my out of date tub faucet. He did a great job! Highly recommend!
The Meetze crew were called in to replace two bathroom sink faucets, which I had purchased before installation. They arrived as scheduled and conducted a thorough review of the condition of the plumbing and water flow in our house before installing the faucets. The entire visit was approximately 1.5 hours. Their…
My experience with Jordan Shipman was extraordinary. Jordan arrived when he said he would. Jordan then checked various areas to assess the issue and then informed me of what needed to be done. Jordan did not have the parts needed and proceeded to parts store to get needed items. I truly appreciate Jordan and his…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 152 | $239–$680 |
| Plumbing pipe repair | 135 | $353–$1.4k |
| Plumbing leak detection | 91 | $205–$630 |
| Plumbing leak repair | 90 | $248–$793 |
| Drain cleaning | 61 | $248–$593 |
| Faucet repair | 55 | $228–$585 |
| Water heater installation | 54 | $1.2k–$2.5k |
| Shower repair | 26 | $209–$613 |
