How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%47+6.6Replies to reviews 7%100+7.1Momentum penalty76−2.4Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORECassell Brothers Home Services
Augusta-Richmond County, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 4,702 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and satisfaction; weakest: value.
Reviews for your job
Customers hired Cassell Brothers Home Services for 8 kinds of job.
Cassell Brothers Home Services for HVAC system maintenance
Clear ✕All 16 Google reviews tagged “HVAC system maintenance”
Absolutely professional great service once again
Our tech was very knowledgeable and thorough. We had several things wrong and he provided an invoice. We did not get the fixes done because the pricing was very high.
Tyler was very courteous and helpful when explaining everything he was doing and any concerns about future issues that may occur.
We we pleased with the service provided. We thought we had a problem wirh an outlet but we found out it was the microwave. We were not charged a service fee and the technician was very helpful.
Marc is a professional, he answered all of our questions and gave us several ways to fix the issue we are having. We are pleased with his service and friendliness.
My tech was extremely helpful and knowledgable, answered all my questions. I’d definitely recommend this provider and will call them next time.
Had Kevin here at my house for a quote for water system. He was very honest and gave me great advice. I love Cassel Brothers.
Very professional and informative
Justin was so knowledgeable and helped me understand so much! He was very kind and communicated consistently throughout the process! Definitely recommend Cassell Brothers!!!!!!!!!!!
Jared Mansfield showed up and did an exceptional job along with being courteous and transparent. He knew what was wrong and fixed it. Thank you very much. By the way, Jared, you left your ladder here. It will be here for you when you can come get it back
Andrew was attentive, polite and answered any questions provided.
Ryan did an amazing job . Patiently helping with our digital thermostat. Very nice and respectable man . Thanks Ryan !
Very pleasant, professional, and informative. Will definitely use your services should we require it. Thank you so much.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 152 | $239–$680 |
| Plumbing pipe repair | 135 | $353–$1.4k |
| Plumbing leak detection | 91 | $205–$630 |
| Plumbing leak repair | 90 | $248–$793 |
| Drain cleaning | 61 | $248–$593 |
| Faucet repair | 55 | $228–$585 |
| Water heater installation | 54 | $1.2k–$2.5k |
| Shower repair | 26 | $209–$613 |
