How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%47+6.6Replies to reviews 7%100+7.1Momentum penalty76−2.4Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORECassell Brothers Home Services
Augusta-Richmond County, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 4,702 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and satisfaction; weakest: value.
Reviews for your job
Customers hired Cassell Brothers Home Services for 8 kinds of job.
Cassell Brothers Home Services for plumbing leak detection
Clear ✕All 91 Google reviews tagged “Plumbing leak detection” · showing 20
Joshua was very professional, courteous, answered all of our questions, and thoroughly explained what he was doing in repairing/hooking up a gas line. We were very satisfied with Joshua's repair work, and he left us with peace of mind that it was done well and in a safe manner. I would recommend Joshua any day if…
I had a leak in my tub and it drove me crazy until O couldn’t take anymore. I called and asked for an appointment and same day Dalton was at my house 30min later. He was an absolute delight, knowledgeable, and fixed my issue quick. He also cleaned after himself and gave us some home tips as well. When I have another…
Dalton was very professional and honest. Nice young man.
Dalton Corley was flexible with my work schedule, polite, and knowledgable. He took his time and communicated with me every step of the way.
We recently experienced a major water leak in our home that resulted in extensive water damage. Multiple rooms were flooded, the kitchen floor was saturated, and water was even coming out of the walls. When Dalton Corley with Cassell Brothers, LLC arrived, we initially believed there was a broken water line inside…
Wanted to express my deepest appreciation for the professionalism and expertise exhibited by the two technicians you dispatched to my home. Shawn and Alex were outstanding from the initial estimate process thru the completion of the repair. I also wanted to thank your company for it's speed and attention to…
Called after 5 pm and had crew out at 9:00 am. Extremely happy with response
Alex Romero was my plumbing specialist and he was outstanding! Clear in all conversation and did a great job repairing a slab leak. He had a lot to do with drywall cutting, jack hammering, pipe repair and pouring concrete. Excellent repair and left the work area clean. Alex was impressive!
As a fellow tradesman, I was exceptionally impressed with the level of service, professionalism, and knowledge displayed by these gentlemen—Alex, Collin, and Andrew. On January 1st, Alex and Collin responded on short notice to a first-floor ceiling leak caused by my second-floor bathroom. Alex worked diligently to…
Austin did a wonderful job find the leak in my guest bathroom sink and replacing the faucet
Needed some plumbing done on a vanity sink, replaced the angle stops in 10 minutes and just had to wait for the glue to dry. He did both of them quickly. A little expensive but was in and out
Very pleased with same day appointment and estimate. Greg was professional, courtesy and very helpful
Superior service from Bailey Hepner. Thank you so much for your help today!
Had a leak upstairs bathroom that discolored kitchen ceiling. Meetze came out immediately. Arranged Rumsey to come out and tear out damage and get dryers installed. Mike walked me through procedure. Very impressed with him.
Josh was awesome!!!! He arrived when he said he was going to, very professional, and was completely transparent with cost. We had a plumbing nightmare and he really helped us in our time of need. Would 100% recommend!
Thank you for great service. Replacing a water heater is never fun, Sunday was a cold day and the job took several hours. Prompt, neat, on time. Thanks guys.
Daniel was a well trained , professional, plumber who presented himself with great knowledge and professionalism. Very pleased with his work.
Garret with Meetze plumbing came out same day to find and repair a water leak in the bathroom wall. He did a great job locating the leak inside the wall with minimal wall damage. Very pleased with the service.
Friendly and thorough service and very patient with explaining issues and solutions.
Collin was fantastic! Super sweet, professional, and a fast worker. He was able to confirm a leak detection for me and install my faucet. Am super happy and thankful for his service. Thank you Meetze for coming through for me again! Collin you are the best!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 152 | $239–$680 |
| Plumbing pipe repair | 135 | $353–$1.4k |
| Plumbing leak detection | 91 | $205–$630 |
| Plumbing leak repair | 90 | $248–$793 |
| Drain cleaning | 61 | $248–$593 |
| Faucet repair | 55 | $228–$585 |
| Water heater installation | 54 | $1.2k–$2.5k |
| Shower repair | 26 | $209–$613 |

