How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%47+6.6Replies to reviews 7%100+7.1Momentum penalty76−2.4Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORECassell Brothers Home Services
Augusta-Richmond County, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 4,702 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and satisfaction; weakest: value.
Reviews for your job
Customers hired Cassell Brothers Home Services for 8 kinds of job.
Cassell Brothers Home Services for plumbing leak detection
Clear ✕All 91 Google reviews tagged “Plumbing leak detection”
Joshua was very professional, courteous, answered all of our questions, and thoroughly explained what he was doing in repairing/hooking up a gas line. We were very satisfied with Joshua's repair work, and he left us with peace of mind that it was done well and in a safe manner. I would recommend Joshua any day if…
I had a leak in my tub and it drove me crazy until O couldn’t take anymore. I called and asked for an appointment and same day Dalton was at my house 30min later. He was an absolute delight, knowledgeable, and fixed my issue quick. He also cleaned after himself and gave us some home tips as well. When I have another…
Dalton was very professional and honest. Nice young man.
Dalton Corley was flexible with my work schedule, polite, and knowledgable. He took his time and communicated with me every step of the way.
We recently experienced a major water leak in our home that resulted in extensive water damage. Multiple rooms were flooded, the kitchen floor was saturated, and water was even coming out of the walls. When Dalton Corley with Cassell Brothers, LLC arrived, we initially believed there was a broken water line inside…
Wanted to express my deepest appreciation for the professionalism and expertise exhibited by the two technicians you dispatched to my home. Shawn and Alex were outstanding from the initial estimate process thru the completion of the repair. I also wanted to thank your company for it's speed and attention to…
Called after 5 pm and had crew out at 9:00 am. Extremely happy with response
Alex Romero was my plumbing specialist and he was outstanding! Clear in all conversation and did a great job repairing a slab leak. He had a lot to do with drywall cutting, jack hammering, pipe repair and pouring concrete. Excellent repair and left the work area clean. Alex was impressive!
As a fellow tradesman, I was exceptionally impressed with the level of service, professionalism, and knowledge displayed by these gentlemen—Alex, Collin, and Andrew. On January 1st, Alex and Collin responded on short notice to a first-floor ceiling leak caused by my second-floor bathroom. Alex worked diligently to…
Austin did a wonderful job find the leak in my guest bathroom sink and replacing the faucet
Needed some plumbing done on a vanity sink, replaced the angle stops in 10 minutes and just had to wait for the glue to dry. He did both of them quickly. A little expensive but was in and out
Very pleased with same day appointment and estimate. Greg was professional, courtesy and very helpful
Superior service from Bailey Hepner. Thank you so much for your help today!
Had a leak upstairs bathroom that discolored kitchen ceiling. Meetze came out immediately. Arranged Rumsey to come out and tear out damage and get dryers installed. Mike walked me through procedure. Very impressed with him.
Josh was awesome!!!! He arrived when he said he was going to, very professional, and was completely transparent with cost. We had a plumbing nightmare and he really helped us in our time of need. Would 100% recommend!
Thank you for great service. Replacing a water heater is never fun, Sunday was a cold day and the job took several hours. Prompt, neat, on time. Thanks guys.
Daniel was a well trained , professional, plumber who presented himself with great knowledge and professionalism. Very pleased with his work.
Garret with Meetze plumbing came out same day to find and repair a water leak in the bathroom wall. He did a great job locating the leak inside the wall with minimal wall damage. Very pleased with the service.
Friendly and thorough service and very patient with explaining issues and solutions.
Collin was fantastic! Super sweet, professional, and a fast worker. He was able to confirm a leak detection for me and install my faucet. Am super happy and thankful for his service. Thank you Meetze for coming through for me again! Collin you are the best!!
Technician arrived right on time and performed the repairs flawlessly. Definitely recommend.
Fred was very professional and courteous. He did a full home inspection for any additional leaks and preventative care. He explained the repair and how long it would take. Highly recommend.
Joshua came to my house quickly and solve a busted pipe issue. It was flooding from the ceiling. It only took about an hour from the time I contacted them to the time they were here to shut off my water and make the repairs. Very happy with their service.
I was absolutely pleased with the service and the two young men that provided it. I cannot see how it would have been any better.
Marshall was so helpful and kind. He did an excellent job replacing our sink drain and fixed the leak! And he was friendly and made us both feel very confident he knew his job well.
Joshua was very personable, professional, knowledgeable and pleasant.. that says a lot about the company that hired him. Will definitely use these guys again! Quality of work was first class!
Mike was extremely helpful. Got me all lined up with Rumsey to continue work. Everyone was great including lady I talked to about scheduling. Kudos to all.
Josh was super nice and informative, my dad and I really enjoyed talking to him,he was super efficient in his work and we are very happy with the work he did,thank you so much
We’re the, Randolph’s and today we had, Tristan Thrasher and Cody Temples, come out to our residence to inspect a possible leak. They were very patient and professional in explaining what the issue could be. In the future we would like to request, Cody and Tristan for future work.
Excellent information and service! Thank you!
Excellent service, incredible attitude and personality!
Piper was quick and efficient, he explained everything to me and provided options. Really great service!
Had a great experience. Collin was great and very informative.
He was an awesome man, advised me very clearly and detected the problem very quickly. Thank you Austin.
Excellent plumber!! Jan arrived on time. I showed him where the leak was. He dug up the broken valve and replaced it. Even straightened up the pipe coming into the house!! Excellent Excellent guy!!! Excellent staff that I spoke with on the phone as well!! I will say it was a little pricey but I have no problems at…
We had an emergency plumbing issue recently and Meetze was able to come out quickly. Marshall handled everything with professionalism and care, and he was very helpful throughout the process. I thought their pricing was fair for the quality of services provided, and they even caught and fixed issues a previous…
Marshall came out the exact day we requested him and immediately made accurate assessments on why our water flow was so low. He developed a plan and immediately put it into action (per our agreement). It was like a miracle when he finished! The water flowed so nicely at every single faucet after his work was done…
Josh was very knowledgeable and very polite with our decision on the plumbing with the house. I would definitely recommend Meetze again
Daniel W. was great! They are so customer service oriented! You tryly feel taken care of by Meetze. Great staff! Every single encounter has been excellent.
Drake was great, answering all my ?s . did the work all in a timely manner will be calling for all my plumbing work in the future
Garrett was totally professional and knew exactly what to do to fix our water issue. We were so glad to meet him and he explained what he was going to do to get our water going again.
Jordan did a great job and was very helpful. We're happy to have our water working again
Robert was very knowledgeable, respectful and helpful. He patiently explained things, and answered questions. I highly recommend! Meetze is probably expensive, but I know that I will get quality repair work. That gives me peace of mind.
Meetze plumbing technician: Greg Rafferty was very knowledgeable about the issue I was having and gave me details explaining why my issue happened, and how I can prevent it from happening again. He also pointed out spots in my plumbing to keep an eye on as to make sure I don't have bigger issues down the line.…
Extremely professional and polite! Explained everything and was very thorough in trouble shooting the issue. We will definitely recommend him to our friends and family! Thank you!
Mr. Romero was professional and knowledgeable. He got to the task at hand and completed the work in the timeframe as stated up front.
Greg was wonderful! He was on time, very professional and completed the job in a timely manner. He left the space clean and everything was back in its place. I couldn’t be happier.
Cody was great! He was knowledgeable and quick with his work fixing our gas fireplace. He was respectful of our home and had booties over his shoes which was so nice. Thanks, Cody!
Our plumber Jimenya was awesome! Did a great job closing up our water main leak.
From the moment Ben arrived, I felt at ease and confident that my issue would be resolved. He was friendly and professional. He explained the problem and proceded to fix it. I am very pleased with his knowledge and professionalism. Also, the price was very reasonable considering he came on Sunday.
Jimenya provided excellent service and was able to repair our damaged pipe in just a few hours.
Gregory was very nice and gave my issue a lot of attention. The issue appears to be resolved thanks to Gregory.
Excellence service and quick response. The guys were great to work with!!!!
Jesse was highly thorough, knowledgeable, and professional in servicing our gas line. We will absolutely be using Meetze plumbing for all relevant service requests going forward.
Ben and Dale did a great job finding and fixing a plumbing problem, plus the toilet installation. They were thorough and polite. I would highly recomment Meetze Plumbing and will definately use them again.
Logan was great. He was informative, polite, professional.
They were professional and very polite, also very knowledgeable about the job that was performed. And they were very nice to our dog.
fast professional service
Greg was very courteous, professional,and informative on helping me decide which repair option would be the best
Austin was very nice and polite He got everything done in a timely manner..I appreciate him coming today. It usually takes a week before you get an appointment . I had an emergency and he was here within 1 hour after calling. Very friendly and got the job done Thank you for the great work. It really made my day!…
Very nice and polite, explained everything as it happened. Unfortunately unable to complete the job and will have to return to complete. He made sure that he did whatever he could to get us water in the meantime.
Jordan and his partner were very professional and also friendly and easy to get along with. They did an excellent job and I would recommend them to all my friends and family thanks Jordan for getting my water back on.
Great service from Greg with Meetze Plumbing today to repair a water leak. He was very thorough and explained every step of getting the issue resolved. He even took the time to place a temporary covering to ensure my cat couldn’t get into the opening in the sheetrock. Thank you to Greg and Meetze Plumbing for their quick response to my issue.
Very professional!
Great service ! Was able to get out the same day that I called and because it was so late in the afternoon was able to come back first thing in the morning to fix the minor leak
Courteous and professional.
Excellent service. Technician was professional, courteous and thorough.
Meetze did a great job! Cody was very efficient!
Garrett was net professional & knowledgeable. He navigated through the process letting us know what was to be expected. We appreciate your quick response always!! Kelly Miller
Aaron did a fantastic job, very professional and fixed our plumbing problem so quickly. Would definitely recommend. Thanks so much.
Mr. Nieto and crew did an excellent job in accomplishing their mission by digging and installing a new water line to my house in an exemplary and professional manner! V/R Nate Turner
Very happy with the service and the technician was very helpful and knowledgeable.
Outstanding work!
Nothing but great praises for Meetze Plumbing. Dillion came out and assessed the issues we were having. He noticed that a previous company hadn't properly fixed the shower leaking and set off to repair it correctly. He was professional and communicated very well.
Out standing service Tech
These guys were totally awesome! Andrew and his team showed up on time, were able to troubleshoot my problem and cleaning up everything afterwards. My hot water heater ruptured and leaked through my walls and into my ceiling. They were able to bypass it and get my water pressure back. 10/10 would recommend.
Jack, you were a very nice young man and very knowledgeable. We enjoyed you combing by and thank you for detecting our water leak. Charge On!!💜❤️😊
Robert and Will were very courteous and professional. Everything was clearly explained.
Aaron and his partner were extremely professional, thorough and detailed. They double checked everything and cleaned up beautifully. I highly recommend them both!!
Marshall Swearingen came to our house to address a slow, dripping leak in an old pipe. Initially, he gave me three estimates as to the cost based on what he would have to do to fix that leak once it's origin was identified. His diagnosis indicated that the leak was occurring in an old plumbing line that had long…
Great attitude and great job!! Definitely appreciated the way they got the job done. Robert was extremely knowledgeable and helped us get our water back on.
Daniel did an excellent job, drilling through drywall to access and repair broken pipes to my water heater. Contractors also complimented his work.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 152 | $239–$680 |
| Plumbing pipe repair | 135 | $353–$1.4k |
| Plumbing leak detection | 91 | $205–$630 |
| Plumbing leak repair | 90 | $248–$793 |
| Drain cleaning | 61 | $248–$593 |
| Faucet repair | 55 | $228–$585 |
| Water heater installation | 54 | $1.2k–$2.5k |
| Shower repair | 26 | $209–$613 |

